Candlewood Suites Eastchase Park by IHG

Hotels
•
Candlewood Suites
8.1 (232 reviews)
9151 Boyd Cooper Parkway , Montgomery , US

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Clean rooms
Good kitchenette facilities
Cons:
Cleanliness issues
Noisy environment
Service complaints
Limited breakfast options

Categories

Cleanliness
6.9
Several reviews mentioned cleanliness issues including ants and a flea infestation.
Service
7.9
Service mentioned as average with some positive comments, but also negative experiences related to dismissiveness.
Location
7.9
Mixed reviews about the location, some favorable and some dissatisfaction with noise and convenience.
Room Quality
8.9
Positive feedback regarding room comfort and amenities like kitchen facilities.
Amenities
8.9
Amenities well-received when available, with guests appreciating kitchenettes.
Value for Money
8.4
General sentiment indicates good value, despite some complaints.
Food and Beverage
7.4
Food options were limited as breakfast was not included with some reservations.
Overall Experience
8.5
Overall mixed experiences; some guests had wonderful stays while others reported significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:04

Property Description

Fully-Equipped Kitchen and Seating Area
Experience the convenience of a fully-equipped kitchen and a cozy seating area in each suite at Candlewood Suites Eastchase Park. Enjoy the comforts of home while away from home.

Free Public Parking and WiFi Access
Benefit from complimentary public parking and stay connected with free WiFi access throughout your stay. Convenience and connectivity at your fingertips.

Business Center and 24-Hour Front Desk
Take advantage of the on-site business center and the round-the-clock assistance from the 24-hour front desk. Your needs are our priority.

Book your stay at Candlewood Suites Eastchase Park now and enjoy a seamless blend of comfort and convenience during your visit to The Plaza at East Chase or Auburn University at Montgomery.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 232 reviews
Cleanliness: 6.9
Service: 7.9
Location: 7.9
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.5
K
Karen A • family_with_children • us
6
Decent in a Pinch
Pros:

The price and the location

Cons:

There were dirty towels and trash bag left in front of my room upon checking in . I asked the front desk to remove it and they did.

2026-09-05 • via Nuitee
W
WILLIS • extended_group • us
4
Just okay but not my standards due to the rooms not being kept clean
Pros:

Close to Cracker Barrel

Cons:

Room had dirty dishes and food in refrigerator from former person and not able to get an itemized cost of room for my company

2026-09-03 • via Nuitee
A
April • solo_traveller • us
1
2026-09-02 • via Nuitee
C
Christopher • family_with_children • us
8
2026-08-15 • via Nuitee
C
chris • family_with_children • us
10
2026-08-03 • via Nuitee
P
Paula • extended_group • gb
9
2026-08-02 • via Nuitee
G
George • couple • us
8
The day was pretty good just impressed with the front desk clerk
Pros:

The front desk clerk was awesome

Cons:

too many ghetto, looking people hanging around the property

2026-07-24 • via Nuitee
C
Carrie • couple • us
8
Pros:

We had a great stay! The beds were SUPER comfy! Have nothing to complain about!

2026-07-23 • via Nuitee
D
Destiny • couple • us
10
2026-07-17 • via Nuitee
G
Grubbs • couple • us
8
2026-07-13 • via Nuitee
J
Jesse • family_with_children • us
7
2026-07-11 • via Nuitee
A
Anthony • couple • us
10
Our stay was an excellent experience!
Pros:

We checked in around 10 pm. The lady at the front desk was fantastic! She was so kind and very professional!!! Also the lady who was there the next morning was also very kind and professional at check out. We will definitely stay here again.

Cons:

Everything about our stay was perfect. There were no dislikes.

2026-07-11 • via Nuitee
N
Natasha • couple • us
9
2026-06-11 • via Nuitee
G
Gerald • family_with_children • us
3
Not happy about lack of supplies
Cons:

They didn't have any regular coffee and it to 3 shifts to figure out to call another hotel for coffee. It was too late but I fine that to br unacceptable after paying over $250 for a hotel room.

2026-06-07 • via Nuitee
D
Daniel • solo_traveller • us
8
2026-06-03 • via Nuitee
K
Khambreal • couple • us
10
Anytime I’m visiting this would be my hotel choice
Pros:

I loved the heart felt welcome the front desk gave upon our arrival and sincere goodbye at check out. Professional in every way. Front desk staff smiled and was very engaging. Room was cleaned, accommodating of our needs; from the refrigerator down to the stove/pots. The walk-in shower was a PLUS. Especially the variety of body/hair care provided inside the shower. We loved it so much.

Cons:

N/A

2026-05-25 • via Nuitee
V
Veronica • couple • us
7
The location was central to shopping and dining!
Pros:

The location was perfect!

Cons:

N/A

2026-05-24 • via Nuitee
D
DeJah • couple • us
6
It was okay
Pros:

N/A

Cons:

I didn’t get the room I booked. I booked a queen bed, but when I entered the room it was two queens. I wasn’t aware beforehand just sorta of a surprise when I walked in. The ac was leaking so the floor was wet by the second bed next to the window.

2026-05-09 • via Nuitee
C
Calloway • couple • us
10
2026-04-28 • via Nuitee
S
Smith • solo_traveller • us
10
2026-04-20 • via Nuitee