Galt House Hotel, A Trademark Collection Hotel

Hotels
•
Trademark
8.6 (2896 reviews)
140 North 4th Street , Louisville , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Spacious Rooms
Cons:
High Parking Fees
Occasional Service Delays

Categories

Cleanliness
8.41
Most reviews mention that the hotel was clean and well-maintained, but a few guests had complaints about specific aspects like the bed.
Service
8.88
Guests praised the friendly and professional staff, but there were minor complaints about responsiveness in some instances.
Location
8.92
The location received high marks for its proximity to attractions and downtown, making it a favorite among guests.
Room Quality
8.47
Rooms were generally considered spacious and comfortable, though a few guests found issues with specific beds.
Amenities
8.6
Facilities such as restaurants and lounges were highlighted as positives, though some upgrades could be made.
Value for Money
8.26
Most guests found the hotel a good value, though a few mentioned certain aspects, like parking fees, felt overpriced.
Food and Beverage
8.61
The restaurants onsite and room service received good feedback, although some prices were noted as high.
Overall Experience
8.68
Overall, guests reported a pleasurable stay with many stating they would return, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:40

Property Description

Luxurious Riverside Hotel in the Heart of Louisville

Full-Service Spa and Fine Dining
Indulge in relaxation at the XHale Spa-Salon on the 17th floor or treat your taste buds to exquisite dining at RIVUE restaurant among the 6 dining options available.

Convenient Amenities and Proximity to Attractions
Enjoy modern rooms with stunning city and river views, equipped with all necessities. Stay fit at the rooftop gym, shop at the lobby stores, and benefit from the UPS store. Plus, easy access to the Louisville Arena and Louisville International Airport.

Seamless Stay Experience
With free Wi-Fi, exceptional service, and a covered walkway to the KFC Yum! Center, Galt House Hotel ensures a convenient and memorable stay in Louisville.

Book now for an unforgettable experience at Galt House Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.6
Based on 2896 reviews
Cleanliness: 8.41
Service: 8.88
Location: 8.92
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.61
Overall Experience: 8.68
B
Benjamin • solo_traveller • us
9
2026-05-29 • via Nuitee
G
Gail • couple • us
3
Would not stay here again nor recommend their rooftop restaurant, Swizzle.
Pros:

The staff were helpful in moving us to a larger suite when we got a queen room instead of the king we paid for and the hallway and room smelled badly of cigarette smoke.

Cons:

That our room smelled like cigarettes and we had to complain and be moved. Old property and not updated for the price. Also the rooftop restaurant really only catered to a table next to us with 4 men who were paying for a ton of alcohol (Kentucky Derby week) so our waiter was pretty much only waiting on them although we were celebrating our anniversary.

2026-05-28 • via Nuitee
R
Rhonda • solo_traveller • us
9
2026-05-27 • via Nuitee
T
Todd Gates • solo_traveller • us
6
Pros:

Location and staff

Cons:

In room phone inop,no extra bedding for being a suite.
Building is old but updated.

2026-05-27 • via Nuitee
L
Lisa • couple • us
10
2026-05-26 • via Nuitee
D
DAVID • extended_group • us
8
overall ok
Pros:

location overall like hotel

Cons:

the a/c system which would bang everytime it turned off mentioned to clerk at front desk and he blew it off

2026-05-25 • via Nuitee
T
The Mountain Whale • solo_traveller • us
8
2026-05-25 • via Nuitee
K
Kenneth • solo_traveller • us
10
2026-05-25 • via Nuitee
K
Kathy • solo_traveller • us
9
Clean, spacious, quiet.
Pros:

The location is wonderful. I stayed in the east tower, 10th floor as they gave me a free upgrade to a suite. So much room and immaculate!
The desk staff were terrific.
Super quiet and plenty of big, quick elevators.
Plenty of hot water and the shower head could be moved while you wait for it to warm up.
If you tried hard you could see the river, hard to the right.

Cons:

I was surprised at a few smallish things: no shower cap. Who travels with one?
Next: no guide to the TV channels. The front desk printed one for me but why not have a QR code or something?
The closet in the bedroom had poor light. While I was happy at the lamps instead of overhead lights in the rooms, if I had navy and black to sort out it wouldn’t have been possible.
No grab bars or seats in the big shower. All showers are slippery, and if you shave your legs a seat helps.

2026-05-24 • via Nuitee
P
Peter • couple • us
5
A bad place to get a night’s sleep.
Pros:

Location heat.

Cons:

AC in room was loud enough to wake the devil when it switched on, which was often. If nothing else, a hotel should give you a good night’s sleep.

2026-05-24 • via Nuitee
E
Eminou • extended_group • us
1
2026-05-24 • via Nuitee
T
Tannhaeuser18 • couple • ca
10
Pros:

The Galt House Hotel is our splurge choice when passing through Louisville. It is located on prime real estate along the river in downtown Louisville within walking distance to many of the city's sights. The rooms are very nice and comfortable. Although breakfast was included with our room rate, the lineup to get in was so long that we had to ask for a delayed checkout. Luckily, they granted it.

Cons:

We inadvertently caught the beginning of the Kentucky Derby season mania. Hence, the hotel was overrun and chaotic. Next time, we'll make sure to come to Louisville at a less busy time of year.

2026-05-23 • via Nuitee
S
Star • family_with_children • us
9
Great place that we will definitely stay again if in Louisville.
Pros:

rooms were clean, bed was comfortable and the skybar was awesome! Valet parking was prompt and convenient!

Cons:

a free breakfast would have been nice. Or a free drink upon arrival/happy hour.

2026-05-22 • via Nuitee
C
Claudine Mary • couple • nl
8
Short but good
Pros:

Diner was excellent and the view amazing

Cons:

I thought I booked a room with a view of the river, but didn’t

2026-05-21 • via Nuitee
A
Andrea • couple • us
8
Pros:

Location and professional staff

Cons:

The price was much higher than expected for the amenities. There should be glasses in the bathroom and coffee cups. Would have extra bathroom items too, individually for users. No luggage rack, extra blankets or pillows

2026-05-20 • via Nuitee
T
Tiara • solo_traveller • us
10
2026-05-18 • via Nuitee
S
Sarah • family_with_children • us
10
We were there for a gymnastics meet. Galt Hpuse was 10mins from the event. Loved exploring all that was nearby and the s
Pros:

Close to many restaurants and attractions downtown. We were able to get a river view even though I had not booked that and was very excited for that.

Cons:

We were very happy with our stay the downside was paying to park $30 a day.

2026-05-15 • via Nuitee
J
Julia • couple • us
10
2026-05-15 • via Nuitee
S
Samantha • extended_group • us
8
2026-05-15 • via Nuitee
A
Amber • family_with_children • us
8
Pros:

The staff was ok.

Cons:

It was hard to find, a shooting happened around the curb the night i stayed.

2026-05-13 • via Nuitee