Crystal Inn Gessner- Near Sam Houston Racepark

Hotels
8.7 (161 reviews)
10835 North Gessner Road , Houston , us

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean
Quiet Location
Friendly Staff
Good Value
Cons:
Noise Issues
Cleanliness Concerns
Bugs

Categories

Cleanliness
7.78
Multiple reviews mentioned cleanliness but there were also significant complaints about bugs and musty smells.
Service
9.25
Overall, service was positively mentioned, except for some dissatisfaction regarding staff.
Location
9.29
The location was frequently praised as quiet and convenient for work.
Room Quality
8.24
General comfort and quality were noted, but issues like noise and thin bedding were mentioned.
Amenities
8.77
Good selection of TV apps and basic available amenities received positive remarks.
Value for Money
8.73
The price was considered fantastic for the location and amenities.
Food and Beverage
8.78
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.75
There were diverse experiences, but many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:12

Property Description

Convenient Location: Located near key attractions like CityCentre Plaza and Memorial Park, experience the best of Houston at Crystal Inn Gessner.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and 24-hour room service for your comfort.

Traveler-Friendly: With a non-smoking policy and a 24-hour front desk, our hotel ensures a convenient and hassle-free stay.

Experience comfort and convenience at Crystal Inn Gessner- Near Sam Houston Racepark. Book your stay today for an unforgettable Houston getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 161 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
S
Shields solo_traveller us
10
Pros:

It great

Cons:

It nothing wrong

2026-06-06 via Nuitee
A
Aubreigh couple us
10
Amazing
Pros:

It was a very peaceful neighborhood

Cons:

N/A

2026-06-01 via Nuitee
M
Ms. Sherika 2 U solo_traveller us
1
If you value your life, don't stay here.
Pros:

Nothing.

Cons:

Horrible experience. Woke up late morning to a man screaming in the parking lot for a man to come out so he can fight him and if not he would shoot the hotel up.

2026-05-27 via Nuitee
O
Oluwatofunmi couple us
9
2026-05-19 via Nuitee
G
Genuine solo_traveller us
10
2026-05-18 via Nuitee
V
Vincent couple us
10
2026-05-12 via Nuitee
V
Vincent couple us
10
2026-05-12 via Nuitee
A
Amiyah family_with_children us
10
2026-05-11 via Nuitee
K
Kevin solo_traveller us
6
2026-04-26 via Nuitee
R
Rey solo_traveller us
10
Pros:

The staff is great and helpful

Cons:

Nothing everything was great

2026-04-25 via Nuitee
J
Joyce couple us
7
Cool
Pros:

Everything

Cons:

N/A

2026-04-25 via Nuitee
D
Danielle couple us
10
Excellent
Pros:

I like how they just had it very clean they’re charging ports for every type of electronic you had it smelled refreshing and clean when you walked in they made sure they had a ironing board and a iron plus a mirror I was skeptical at first about staying in a inn, but this place changed my mind

Cons:

Some guest were up to early playing music around 6AM

2026-04-17 via Nuitee
R
Ricky solo_traveller us
4
2026-04-13 via Nuitee
K
Kwame couple us
10
2026-04-13 via Nuitee
L
Luz Anyela solo_traveller co
8
Pros:

La atención del personal, un lugar cómodo y organizado

Cons:

Son oscuras las habitaciones. O la q me toco a mi sí

2026-04-07 via Nuitee
S
Shields couple us
7
Pros:

It good

Cons:

It toilet n water nasty

2026-03-30 via Nuitee
C
Camrynn couple us
10
2026-03-30 via Nuitee
G
Genuine solo_traveller us
10
2026-03-28 via Nuitee
K
Kiaria couple us
1
Not good
Pros:

Nothing

Cons:

The beds had hair in them and the pillow cases was very dirty and the mattress pad was not changed it had old blood dried up on the 2nd bed we went bought our own sheets and pillows being that it was already late

2026-03-26 via Nuitee
D
Dara solo_traveller us
10
2026-03-25 via Nuitee