Hotel Sita Place On Heritage Ghats Of Benaras

Hotels
6.2 (208 reviews)
D.22/16, Chausatti Ghat (Dashaswamedh) , Varanasi , in

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Exceptional location
Cons:
Poor cleanliness
Outdated rooms
Limited amenities
High price for value

Categories

Cleanliness
4.91
The cleanliness was reported as poor, with comments about dust, insects, and overall lack of maintenance.
Service
7.38
Staff were friendly and accommodating, though service speed was slow at times.
Location
8.92
Location was consistently praised as exceptional, right on the Ganges river and within walking distance of attractions.
Room Quality
5.37
Rooms were described as small, outdated, and lacking cleanliness.
Amenities
4.4
Limited amenities were mentioned, including slow service and a lack of sufficient staff.
Value for Money
5.36
Guests felt a sense of being cheated due to price discrepancies and poor room conditions.
Food and Beverage
6.91
Food received mixed reviews; while some meals were acceptable, others did not meet expectations.
Overall Experience
6.38
Overall experience varied widely, with high praise for location but significant complaints about room conditions and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:42

Property Description

Stunning Riverside Views

Luxurious Accommodation
Indulge in air-conditioned rooms with flat-screen TVs, private bathrooms, and terraces offering picturesque lake views. Enjoy the comfort of a seating area, desk, and quality bed linen and towels during your stay.

Convenient Amenities
Benefit from a 24-hour front desk, concierge service, and tour desk for all your needs. Start your day with a delightful continental or buffet breakfast. Explore nearby attractions like Harishchandra Ghat and Kedar Ghat easily with the hotel's prime location.

To experience the charm of Heritage Ghats in Varanasi, book your stay at Hotel Sita Place On Heritage Ghats Of Benaras today!

Important information:

Please note that the nearest public parking space is a 5-10minute walk from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 208 reviews
Cleanliness: 4.91
Service: 7.38
Location: 8.92
Room Quality: 5.37
Amenities: 4.4
Value for Money: 5.36
Food and Beverage: 6.91
Overall Experience: 6.38
M
Munmun family_with_children in
6
2026-05-21 via Nuitee
B
bernard couple fr
8
2026-05-01 via Nuitee
M
Matthew solo_traveller mt
8
2026-04-29 via Nuitee
G
George solo_traveller us
9
Wonderful, but.....
Pros:

The location could not be better, right on the banks of the river, on one of the largest historical ghats of the old city. I particularly loved the view from the window / balcony of my excellent room, and the visiting monkeys that showed up regularly three times a day on my balcony for bananas and conversation.

Cons:

The rooftop restaurant needs to be much better managed. Not much that was on the menu was actually available, and the quality of meals offered was very inconsistent. The information given by staff is also not accurate. I was told firmly that the restaurant did not open until 10 AM for breakfast, yet when I went to the roof to take photos of the river, I encountered people fully engaged in having their breakfast at 8:30 AM. This situation is not very encouraging if you have to get to the airport for a mid-morning flight.

2026-04-14 via Nuitee
W
Walter couple ch
10
2026-04-06 via Nuitee
S
SUSANTA family_with_children in
7
Very peaceful and enjoyable stay of 4 days
Pros:

My room 406 with Balcony facing river Ganges and morning sun rise. Friendly Management and staff who promptly attended all issues for customer satisfaction. To be precise, people and customer friendly services.

Cons:

1) Along with room and bathroom, balcony needs to be cleaned everyday.
2) Pillow cases and Towels need to be spotless white. Unfortunately they were over used and not suitable for use.
3) Bath room should have "anti-skid mat".
4) commode in the bathroom was highly stained.
5) Pillow cases, towels and commode should be immediately replaced,

2026-03-31 via Nuitee
S
Satoshi solo_traveller jp
10
2026-03-23 via Nuitee
S
Sandrine couple fr
8
Pros:

Super emplacement !
Personnel Top !

2026-03-22 via Nuitee
Y
YAMAGUCHI solo_traveller jp
9
最高!
Pros:

バルコニー付きのファミリールームのロケーションは最高です!ベッドに寝転がりながらガンガーからの朝日が見られます。
ホテルを出ればすぐにガート、全ての有名ガートは徒歩圏内です。
屋上テラスのレストランからの景色も最高、味も最高です。
エアコンの効きはバッチリ、お湯もちゃんと出ます。
ドライヤーはありません。

Cons:

インドにしてはお高め。でもあのロケーションは他にないので価値によります。

2026-03-18 via Nuitee
F
Francesco couple it
5
2026-03-17 via Nuitee
M
Mayankkumar couple in
9
2026-03-14 via Nuitee
M
Manju family_with_children in
1
Bad experience.
Pros:

Just one thing that they send their boy to receive us from the road as the hotel is very inside from the road and the streets are very small.

Cons:

The restaurant staff was very bad. The food is very bad. The person at restaurant had no manners to talk with guests. No hospitality. No cleanliness. The restaurant service is very very slow. Don't have your sugar medicine until they serve you food.

2026-03-13 via Nuitee
M
Manju family_with_children in
1
Pros:

They send one boy to receive us and take our luggage from the road

Cons:

Our experience was very bad about restaurant service and food quality at Sita. We ordered tea and fritters in the evening and waited for about 45 minutes but tea did not come. When we again called at the restaurant, concerned person told 'idhar time lagta he' ( it takes time here), if you want you can cancel the order. We were getting late, we asked him to keep our order on hold and give us tea when we would return back and they give us the same stale tea and fritters when we came back. It was very bad. We had opted for breakfast at the time of online booking. We experienced the same thing at breakfast too. The concerned person at restaurant was very slow . He gave us two butter toast with tea first and stopped. We were waiting for parantha. After 20-25 minutes he gave us one aloo parantha each to me and my wife and then again stopped. When we asked for one more parantha, he said you will have to again wait for 25 minutes for your second parantha. It was very strange. There was no other guest at the restaurant at that time. Only me and my wife were there in the restaurant for breakfast. We were getting late so we had to left half empty stomach. The restaurant staff head was very bad. He had no manners to talk with guests. No hospitality no etiquettes.

2026-03-13 via Nuitee
J
Jorge family_with_children ar
9
Pros:

La ubicación y la terraza para desayunar

2026-03-01 via Nuitee
M
Maria couple au
7
2026-02-11 via Nuitee
A
Anastasiia extended_group ru
9
2026-02-08 via Nuitee
D
Dharmesh family_with_children in
1
Not worth it
Pros:

Only location

Cons:

Rooms, cleanliness, breakfast every thing

2026-01-20 via Nuitee
K
KANNA extended_group jp
8
良かったです!
Pros:

ガンジス川が見えるとこ!

Cons:

細い道を通らなければ着かないとこ!

2026-01-19 via Nuitee
L
Luca couple it
8
Pros:

L’hotel si affaccia sul Gange, si mangia molto bene in terrazza guardando i Gath. La stanza era spaziosa e comoda, l’ascensore una vera comodità. Il personale molto gentile e disponibile.

2026-01-12 via Nuitee
A
Anna family_with_children gb
10
Pros:

I booked a room for four days with a view of the Ganges and got a room with a balcony overlooking the Ganges, something I'd never dreamed of. The entire hotel staff was very helpful. I wholeheartedly recommend it. This is my second stay in Varanasi. If I ever return, I'll definitely stay at the Sita.

Cons:

there could be access to YouTube or more English-language channels.

2026-01-07 via Nuitee