Tru By Hilton Kansas City Airport

Hotels
•
Tru by Hilton
9.1 (256 reviews)
10900 N Ambassador Drive , Kansas City , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Cons:
Limited breakfast options
Issues with towels

Categories

Cleanliness
8.98
Rooms were clean, but some reports of needing better housekeeping.
Service
9.45
Staff was very friendly and helpful throughout the stay.
Location
9.49
Convenient location close to the airport.
Room Quality
8.94
Clean rooms with comfortable beds, but small bathrooms noted.
Amenities
8.97
Basic amenities available, but breakfast could be improved.
Value for Money
8.93
Reasonable prices for the quality received.
Food and Beverage
8.48
Breakfast selection minimal and lacking some options.
Overall Experience
9.55
Overall, a very positive experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Convenient Location
Located just 2 km from Kansas City International Airport, Tru By Hilton Kansas City Airport offers easy access to popular attractions like Sprint Center and Union Station.

Modern Amenities
Experience comfort and convenience with our 24-hour front desk service and well-equipped rooms at this 3-star hotel in Kansas City.

Nearby Attractions
Explore nearby attractions such as Worlds of Fun and National World War I Museum at Liberty Memorial during your stay at our hotel.

To book your stay at Tru By Hilton Kansas City Airport, contact us now for special offers and availability.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 256 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
J
julia • couple • us
9
Early shuttle with a friendly driver, perfect pre-trip stay
Pros:

Clean, comfortable with helpful staff

2026-08-29 • via Nuitee
R
Rich • couple • us
10
Outstanding!!!
Pros:

Outstanding facility and staff!!!!! Your location is closed to be able to turn-in my the rent car. And the Old Chicago is very closed to your facility and they have excellent customer serve’s! I would use both again!

Cons:

I have no feedback to provide.

2026-08-28 • via Nuitee
L
Laurent • solo_traveller • us
8
The room, breakfast and hotel location all met my needs and expectations.
Pros:

I was on travel so the location was excellent and breakfast was great.

Cons:

Not sure.

2026-08-27 • via Nuitee
S
Shannon • couple • us
8
2026-08-25 • via Nuitee
L
Leah • family_with_children • nz
7
A good motel and location but did not deliver on the free shuttle advertised.
Pros:

Great location to the airport and shopping not far away.

Cons:

The free shuttle advertised didn't pick us up from the airport even though this had been arranged prior.

2026-08-20 • via Nuitee
C
Castro-Arellano • extended_group • us
10
2026-08-19 • via Nuitee
A
Amine • solo_traveller • ca
10
2026-08-17 • via Nuitee
J
Janet • couple • us
9
Good location, comfortable bed, nice shower. Glad for the breakfast and great coffee
Pros:

Good location for our purpose (stopover between legs of our trip)

Cons:

Lighting in the room was not great. Not terrible but not great.

2026-08-14 • via Nuitee
K
Kylee • couple • us
10
2026-08-14 • via Nuitee
D
Danielle • extended_group • us
8
2026-08-10 • via Nuitee
B
Barb • couple • us
10
2026-08-10 • via Nuitee
A
Alfredo • couple • cl
9
Muy buena experiencia con Tru hotel.
Pros:

La gentileza del personal del hotel, todos muy amables.

Cons:

Que hagan aseo a las habitaciones cada dos días.

2026-08-09 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-09 • via Nuitee
D
Devon • couple • us
9
2026-08-08 • via Nuitee
C
carmen • couple • us
3
2026-08-07 • via Nuitee
A
Alfredo • family_with_children • cl
9
Excelente experiencia.
Pros:

La atención de los recepcionistas y de las personas del servicio, todos muy amables y dispuestos a ayudarnos.

Cons:

Nada en especial.

2026-08-06 • via Nuitee
J
Jim • couple • us
8
2026-08-05 • via Nuitee
R
ROCKY • family_with_children • ec
10
2026-08-04 • via Nuitee
R
Richard • couple • us
3
Im done with Hiltons hotel chains. I hope this turns customer to abetter hotel i will tell every one
Pros:

They done clean the rooms, unless you request before hand. But didnt lets us know ahead of time nore did they have signs in check in area. Even the cheapest hotels clean the rooms.

Cons:

Every thing cost to much for the service you recieve. COID is over dont try to justify the cut back on service because of that

2026-08-04 • via Nuitee
A
Asebedo • solo_traveller • us
10
Pros:

Staff was super friendly and helpful

2026-08-03 • via Nuitee