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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Airport shuttle
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Bar
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Tour desk
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Spa/wellness center
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Billiards
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Solarium
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Board games/puzzles
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Outdoor pool - seasonal
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Kid meals
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Public Bath
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Process in place to check health of guests
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Hotel in Santa Fe de Antioquia
Outdoor Pool and BBQ Facilities: Enjoy a refreshing dip in the outdoor swimming pool or have a fun barbecue with friends and family in the barbecue facilities.
Comfortable Accommodations: Relax in well-equipped rooms with mountain views, private bathrooms, flat-screen TVs, and free toiletries.
Delicious Dining Options: Indulge in local cuisine at the in-house restaurant and start your day with a tasty American breakfast.
Experience ultimate relaxation at Hotel Arena Santa de Antioquia. Book now for an unforgettable stay in Santa Fe de Antioquia!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
When booking half board, note that drinks are not included.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children ages 1 and older are allowed.
Children 1 year old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Excelente atención muy cordiales
Excelente servicio, el área de la piscina y restaurante es excelente, la comida es rica y abundante
Hace falta mantenimiento en la habitación, algunas cosas estaban bastante desgastadas, y a punto de dañarse
Unas instalaciones lindas, limpias habitacion amplia, comida rica y cerca al pueblo, es un lugar muy tranquilo
La ducha, es necesario cambiar la de la habitación 1
Las Instalaciones de las zonas comunes estan cheveres y la comida muy rica, pero las habitaciones el baño esta en muy mal estado, las toallas manchadas y viejas (Habitacion 3) y lo que mas me afecto la estadia fue el internet en las habitaciones no me funciono el celular, se solicito la clave del wifi y la de administracion que queda en la torre de habitaciones no la pueden dar, al no tener wifi el televisor tampoco funciono, tienen poco personal entonces el servicio de consumos mientras estas en psicina es muy lento, detalles que se pueden mejorar para garantizar una mejor estadia.
La atención del personal
Un poco costoso
Excelente
Excelente
La habitación era amplia y cómoda.
Las piscinas se ven un poco deterioradas y estaba sucia.
Muy bueno todo y el personal muy atento
Todo estuvo muy bn
En realidad NADA
En su momento fue bueno y limpio - hoy es un desastre
Está caído - está cochino y la calidad de servicio (excepto un joven del bar ) no te atienden sino que te maltratan y regañan
El personal muy formal
Hace 4 años fui , y encontré esta vez totalmente diferente el lugar , la comida ya no es tipo buffet , los jacuzzi no servían , el agua era helada , ya no tenía nada de iluminación , la verdad muy desmejorado
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