Arena de Santa Fe by Bernalo Hotels

Hotels
8.4 (484 reviews)
paso real, santa fe de Antioquia ruta 62 predio 724 , Santa Fe de Antioquia , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Delicious food
Friendly staff
Cons:
Noise issues
Need for better maintenance
Service inconsistencies

Categories

Cleanliness
7.61
Some reviews mentioned cleanliness issues, particularly with the pool and bathroom.
Service
8.88
Generally positive experiences mentioned, though some noted instances of poor service.
Location
8.52
Location received mixed feedback, but it was generally considered good.
Room Quality
8.07
Some rooms are comfortable, but maintenance issues were noted in certain rooms.
Amenities
8.4
Amenities such as the pool and breakfast offerings were well-received.
Value for Money
8.56
Value perception was generally positive, despite noted areas for improvement.
Food and Beverage
8.71
Food quality received high praise across multiple reviews.
Overall Experience
8.48
Overall experiences were positive, with a mix of commendations and critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:41

Property Description

Luxurious Hotel in Santa Fe de Antioquia

Outdoor Pool and BBQ Facilities: Enjoy a refreshing dip in the outdoor swimming pool or have a fun barbecue with friends and family in the barbecue facilities.

Comfortable Accommodations: Relax in well-equipped rooms with mountain views, private bathrooms, flat-screen TVs, and free toiletries.

Delicious Dining Options: Indulge in local cuisine at the in-house restaurant and start your day with a tasty American breakfast.

Experience ultimate relaxation at Hotel Arena Santa de Antioquia. Book now for an unforgettable stay in Santa Fe de Antioquia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 484 reviews
Cleanliness: 7.61
Service: 8.88
Location: 8.52
Room Quality: 8.07
Amenities: 8.4
Value for Money: 8.56
Food and Beverage: 8.71
Overall Experience: 8.48
R
Rodríguez Calderón • couple • co
8
Pros:

.

Cons:

.

2026-08-15 • via Nuitee
J
Juan David • solo_traveller • co
10
.
Pros:

Todo muy bien, el personal, la alimentación, todo excelente

Cons:

Todo estuvo super bien

2026-08-10 • via Nuitee
M
Marian • couple • co
10
2026-08-09 • via Nuitee
M
Marian • couple • co
10
2026-08-09 • via Nuitee
M
Maria Del Pilar • couple • co
10
2026-08-08 • via Nuitee
T
Tobón • couple • co
8
2026-08-08 • via Nuitee
Y
yessica • family_with_children • co
5
Personal excelente infraestructura muy deteriorada.
Pros:

Me gustó mucho la atención todos los empleados súper queridos y la comida deliciosa y muy generosa!!

Cons:

La infraestructura está muy acabada, ya había ido al hotel hace varios años y note que la tienen muy acabada, los baños donde uno se arregla para salir en la tarde súper acabados la puerta no funcionaba, la primera habitación que nos tocó súper chiquita y el aire acondicionado malo, el hotel es muy lindo pero lo tienen demasiado acabado!

2026-08-05 • via Nuitee
Z
Zuluaga • couple • co
8
Muy bien
Pros:

La ubicación y la limpieza

Cons:

Muchas de las personas que trabajan allá muyyyy odiosas

2026-08-05 • via Nuitee
G
Guerra-Martin • solo_traveller • co
8
Pros:

Tranquilo

2026-08-03 • via Nuitee
N
Natali • solo_traveller • co
10
Excelente estancia
Pros:

Las instalaciones hermosas, la habitación también, la comida muy rica, mejor de lo que esperaba

2026-07-21 • via Nuitee
M
MILENA • couple • co
2
Cons:

Nada que ver las fotos que muestran com el hotel muy deteriorado me salió una pata de cucaracha en el desayuno y el sector del comedor muy sucio con basura en el piso las colchonetas de los asoleadores sucias las sombrillas rotas

2026-07-18 • via Nuitee
L
Liliana • extended_group • co
9
2026-07-18 • via Nuitee
E
Edward • couple • co
10
2026-07-17 • via Nuitee
C
Casas • couple • co
9
2026-07-15 • via Nuitee
H
Hoyos • solo_traveller • co
10
2026-07-15 • via Nuitee
A
Adriana Marcela • couple • co
9
Agradable
Pros:

La alimentación, atención e instalaciones súper, 10/10

Cons:

El aseo en las habitaciones, principalmente en los baños , debe mejorar y la habitación tenía un bombillo descompuesto

2026-07-15 • via Nuitee
G
Giovanni • solo_traveller • co
4
Excesivo Volumen
Cons:

Música a volumen excesivamente alto en la zona de la piscina, poca variedad en el tipo de música, el jacuzzi nunca calentó, vecinos ruidosos hasta altas horas de la noche.

2026-07-14 • via Nuitee
S
sara • couple • co
10
2026-07-08 • via Nuitee
L
Leidy • couple • co
9
2026-07-08 • via Nuitee
J
jessica • couple • co
8
2026-07-08 • via Nuitee