SGH Hotel Palm Bay Bello Horizonte

Hotels
7.7 (146 reviews)
Calle 121 #2-20 Bello Horizonte , Santa Marta , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Tour desk
Non-smoking throughout
Designated smoking area
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Available kitchen facilities
Cons:
Cleanliness issues
Shared accommodation discomfort
Room maintenance problems

Categories

Cleanliness
6.66
General feedback indicates cleanliness issues, such as unclean rooms and shared accommodations that affect overall cleanliness.
Service
8.63
Many reviews praised the friendly staff and their willingness to help, indicating good service.
Location
8.67
Reviews frequently highlighted the convenient location near the beach and local amenities.
Room Quality
7.62
Some reviews mentioned issues like shared rooms and uncomfortable beds, but overall room availability was noted positively.
Amenities
7.15
Mixed feedback on amenities; some positive aspects noted but several complaints regarding linens and kits.
Value for Money
7.61
Given the location and service, the value is reasonable, but cleanliness and shared rooms affect perceived value.
Food and Beverage
7.66
No specific mentions of food and beverage, hence a standard rating applied.
Overall Experience
7.63
Overall experience perceived positively with both praises and significant criticisms; adjustments made accordingly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:24

Property Description

Luxurious Accommodation with Stunning Views

Top-notch Facilities: Enjoy a 24-hour front desk, full-day security, and free WiFi throughout the property.

Fully Equipped Suites: Relax in air-conditioned rooms with a balcony, terrace, and sea views. Each suite features a seating area, flat-screen TV, and a kitchen with modern appliances.

Convenient Location: Explore nearby attractions like Playa Cabo Tortuga and Rodadero Sea Aquarium. The hotel's proximity to Simón Bolívar International Airport makes travel a breeze.

Experience comfort and convenience at Aw Hotel Palm Bay Bello Horizonte.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 146 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
V
Velez • couple • co
5
2026-08-06 • via Nuitee
L
Luz Angelica B • solo_traveller • co
7
2026-08-05 • via Nuitee
D
Directora Comercial • solo_traveller • co
9
Excelente atención
Pros:

la ubicación y la atención

2026-08-04 • via Nuitee
V
Victor • solo_traveller • co
8
2026-07-24 • via Nuitee
A
Andrea Del Pilar • extended_group • co
1
Que no cumplen con lo pacta de en Booking, en otros pagos...duplican el valor de lo acordado
2026-07-21 • via Nuitee
G
García Zapata • solo_traveller • co
7
2026-07-21 • via Nuitee
S
Simon • solo_traveller • de
3
Very stressful stay
Pros:

Staff is friendly and tries to help. Very close to the beach.

Cons:

They advertise a kitchen, but there's only a stove, not a single pot, pan, glass or cup. No kitchen sponge, no dish detergent. No shampoo, no conditioner. Room smells bad.
Lightbulb in the bathroom is broken.
Toilet flush is broken.
Very loud construction noise, people honking.

2026-07-18 • via Nuitee
G
Gloria • solo_traveller • co
8
2026-07-17 • via Nuitee
E
Edwin andres • solo_traveller • co
7
2026-07-17 • via Nuitee
U
Urrea • solo_traveller • co
8
Buena ubicación
Pros:

Lugar central a todo tiendas, centro comercial, playa

Cons:

El aseo un poco descuidado, habían cucarachas

2026-07-15 • via Nuitee
R
Ronald • solo_traveller • co
10
Comodidad y tranquilidad
Pros:

Un punto estratégico para ir a la playa a solo unos pasos

Cons:

Todo bien

2026-07-15 • via Nuitee
N
Nathali • couple • co
7
Gran ubicación
Pros:

El espacio, muy amplio.

2026-07-15 • via Nuitee
S
SILENE • couple • co
7
COMODO, CERCA AL MAR
Pros:

LA UBICACIÓN, A UN PASO DEL MAR

2026-07-13 • via Nuitee
E
Elizabeth • solo_traveller • co
10
Pros:

El hotel está a una cuadra de la playa. Las instalaciones en buen estado.

2026-07-13 • via Nuitee
L
Luisa • couple • co
10
Todo bien
Pros:

Todo muy bien

Cons:

Todo estuvo bien

2026-07-10 • via Nuitee
R
Rodriguez • solo_traveller • co
10
Pros:

Muy bien todo

Cons:

Un poco de ruido en la parte de atrás pero nada todo bien

2026-07-09 • via Nuitee
J
Jorge • solo_traveller • co
6
2026-07-08 • via Nuitee
A
ARIAS • extended_group • co
10
espectacular
Pros:

no hubo desayuno

Cons:

la atención

2026-07-06 • via Nuitee
J
JORGE LUIS • solo_traveller • co
10
Pros:

Atención Maravillosa del Personal

Cons:

Me gustó todo

2026-07-05 • via Nuitee
D
Demóstenes Oriol • solo_traveller • co
4
Pros:

Sin palabras. Sitio poco acogedor

Cons:

Las instalaciones y el sector.

2026-07-01 • via Nuitee