New County Hotel & Serviced Apartments by RoomsBooked

Hotels
7.8 (2498 reviews)
44 Southgte Street , Gloucester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Bar
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean patio
Comfortable bed
Cons:
Unclean room
Noisy environment
Understaffed service

Categories

Cleanliness
7.1
Several guests noted issues with cleanliness, mentioning unclean floors and a falling wallpaper.
Service
8.06
Some reviews expressed concern about under-staffing and lack of assistance during the stay, impacting overall service.
Location
9.6
The location received high praise, being central and convenient for various attractions.
Room Quality
7.56
While some guests found the rooms large and comfortable, others noted issues like noise, uncomfortable beds, and soft mattresses.
Amenities
8.08
Mixed feelings about amenities; some liked the bar and kitchen facilities, but concerns like power cuts were raised.
Value for Money
7.05
Guests felt that some experiences did not meet expectations given the price, especially concerning room size and cleanliness.
Food and Beverage
6.6
Limited feedback on food; concerns centered mostly on cleanliness in areas associated with food and beverage.
Overall Experience
8.37
Overall, the experience was mixed but the positive aspects like location and some amenities were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:16

Property Description

Central Location in Gloucester City Centre
Experience the convenience of staying at the New County Hotel & Serviced Apartments, just a short 5-minute walk to Gloucester Docks, City Museum & Art Gallery, and Gloucester Cathedral.

Comfortable Rooms with Modern Amenities
Relax in our rooms equipped with a flat-screen TV, tea/coffee facilities, and a hairdryer. Enjoy the simple decor and wooden furnishings for a cozy stay.

Nearby Attractions and Transportation
Explore the beauty of the River Severn and visit the National Waterways Museum within a 10-minute walk. With Gloucester Rail Station nearby, easy access to Gloucester Folk Museum and Rugby Ground is at your fingertips.

Book your stay at the New County Hotel & Serviced Apartments for a memorable Gloucester experience.

Important information:

The nearest public car park is located a 2-minute walk away on Longsmith Street and is chargeable at GBP 6 per day.

The hotel requires guests to have an official form of identification upon arrival, for security purposes.

The lead guest must be aged 18 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 2498 reviews
Cleanliness: 7.1
Service: 8.06
Location: 9.6
Room Quality: 7.56
Amenities: 8.08
Value for Money: 7.05
Food and Beverage: 6.6
Overall Experience: 8.37
N
Neil • solo_traveller • gb
3
Cons:

Bed was i comfortable and the hotel bar basically had no drinks available 9

2026-07-11 • via Nuitee
L
Lochlan • couple • gb
1
2026-07-09 • via Nuitee
A
Angie • couple • gb
8
It was so convenient to get to Gloucester Rugby Club. Plenty of restaurants and bars to get food.
Pros:

Convenient and very reasonably priced

Cons:

Nothing

2026-07-09 • via Nuitee
A
Andrew • solo_traveller • gb
2
Pros:

Nothing.

Cons:

Everything.

2026-07-08 • via Nuitee
H
Hussameldin • solo_traveller • gb
10
Pros:

Staff were friendly

Cons:

Looks like home

2026-07-08 • via Nuitee
A
antwi • couple • gh
10
2026-07-08 • via Nuitee
C
Clipow • solo_traveller • gb
8
Good hotel
Pros:

The location was great, the property was clean and quiet.

Cons:

The base in the shower is a hazard. The person I was travelling with fell and could have had a nasty injury because the area became slippery once soap gets to it. I tried to work the tv but couldn't get it to work.

2026-07-06 • via Nuitee
L
Luke • solo_traveller • gb
2
Never again
Pros:

Nothin really

Cons:

First room they put me in smelt so bad,

Second room they put me in walls were paper thin could hear the tv from the room upstairs and people talking

2026-07-06 • via Nuitee
M
Michael • solo_traveller • gb
8
I enjoy the stay, the staff were helpful and informative plus the local shop location were ideal
Pros:

The view from the room plus the space and the bed was very comfortable

Cons:

Taking the stairs

2026-07-05 • via Nuitee
R
Rhonda • couple • au
6
The cathedral was great & we took 2 tours. Just wonderful!!
Pros:

Property can but towels were tired & thread bare. Staff were pleasant & very central!!

2026-07-05 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

Great location

Cons:

Nothing

2026-07-05 • via Nuitee
R
Rikki • solo_traveller • gb
10
Pros:

it was very central and although old, very clean and full of character.

Cons:

there wasnt anyone on reception and the main door was open to the public

2026-07-05 • via Nuitee
D
Daisy974 • solo_traveller • re
8
2026-07-04 • via Nuitee
P
Philip • solo_traveller • gb
7
Pros:

Perfect Location

Cons:

Room was a sweat box very uncomfortable even with a fan.

2026-07-02 • via Nuitee
C
Chella • solo_traveller • gb
9
City Centre Stay at New County Hotel, Gloucester.
Pros:

The staff at Harvey's was great and helped with her local knowledge of locations. The Check-in was smooth and friendly. The hotel city centre location was excellent and 10min walk to train station and bus terminals.

Cons:

The room and the corridors were very hot during the heatwave.

2026-07-02 • via Nuitee
S
Sophie • couple • gb
7
2026-06-30 • via Nuitee
H
Hannah • solo_traveller • gb
9
Pros:

Central location in the town
Cleanliness was excellent
Comfortable beds
A fridge, a microwave and crockery
Fan provided - brilliant

Cons:

In the heat was very warm

2026-06-29 • via Nuitee
C
Cain • solo_traveller • gb
6
Cons:

The mirror in room 6 is suspicious. I wish I had the forethought on the first day to properly check it and not right before I checked out

2026-06-29 • via Nuitee
L
Lochlan • couple • gb
8
2026-06-28 • via Nuitee
P
Peter • solo_traveller • gb
9
Enjoyed my brief stay and will stay there again
Pros:

Central, quiet and clean

Cons:

No air con

2026-06-27 • via Nuitee