The Brown, Guatape, Autograph Collection

Hotels
Autograph Collection
9.1 (230 reviews)
El Peñol-Guatapé Paraje La Marina Vereda Los Naranjos , Guatapé , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful property
Variety in food options
Cons:
Room cleanliness issues
Inconsistencies in service
High prices

Categories

Cleanliness
8.51
Issues mentioned with hair in the toilet and insufficient towel holders.
Service
9.28
Mixed reviews; some staff were friendly, but overall service disorganization was noted.
Location
10
Exceptional location praised in multiple reviews.
Room Quality
8.47
Mention of small rooms and lack of soundproofing.
Amenities
9
Amenities generally well received, with notes on improvements needed.
Value for Money
8.46
Some reviews mention high prices relative to offered services.
Food and Beverage
9.51
Breakfast and food quality were often praised, but noted variety improvements needed.
Overall Experience
9.59
Guests enjoyed their stay despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:17

Property Description

Luxurious Accommodation with Spectacular Views

Outdoor Pool and Relaxing Hot Tub
Luxé by The Charlee offers a perfect blend of relaxation and luxury with its outdoor swimming pool and hot tub. Guests can unwind and soak up the sun while enjoying the stunning views of Guatapé.

Exceptional Dining and Convenient Services
Indulge in a culinary experience at the hotel's restaurant or opt for the convenience of room service. The free shuttle service makes exploring the area a breeze, while the 24-hour front desk ensures all your needs are met promptly.

Balcony Rooms and Free WiFi
Each room at Luxé by The Charlee boasts a private balcony, allowing guests to take in the breathtaking surroundings from the comfort of their own space. Stay connected with complimentary WiFi throughout the property.

Experience luxury and comfort at Luxé by The Charlee - book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for US$24 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 230 reviews
Cleanliness: 8.51
Service: 9.28
Location: 10
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 9.59
M
marinus solo_traveller aw
10
Pros:

We stayed 5 days at The Brown and we loved everything. The views, the room, the food, the landscaping eg. We will definitely be back. Thank you

Cons:

Nothing

2026-06-26 via Nuitee
K
Kenny solo_traveller pa
10
2026-06-22 via Nuitee
S
Sergio couple co
10
2026-06-17 via Nuitee
G
Gabriel Jaime couple co
10
Placentero
Pros:

La antención y el equipo de trabajo, genial.

2026-06-16 via Nuitee
J
Juliana couple co
10
IMPECABLE !
Pros:

El Hotel es aboslutamente ESPECTCULAR en diseño y soy Arquitecta Diseñadora entonces sé del tema bastante. Impecable. Además el servicio del personal es INCREIBLE. Nos hemos alojado en muchos hoteles y no le llegan a los tobillos en servicio a este. Bravo.

2026-06-16 via Nuitee
A
Angelica couple co
10
2026-06-14 via Nuitee
A
Andrea couple es
9
2026-06-14 via Nuitee
G
Gerhard couple de
10
Ein absolutes „Muss“ für Besucher des „Peñol“
Pros:

Perfekter Service, hervorragende Essensqualität und eine atemberaubende Lage mit spektakulärem Ausblick

2026-06-13 via Nuitee
J
Juan Pablo extended_group co
10
First class
Pros:

Lo máximo

Cons:

Nada

2026-06-13 via Nuitee
M
Maria camila couple co
9
Es un lugar muy acogedor, detalles de lujo.
Pros:

cuentan con una gran variedad de actividades

Cons:

la via de acceso al lugar

2026-06-04 via Nuitee
A
Alfredo couple cr
9
Excelente Hotel y una zona espectacular
Pros:

Precioso lugar y zona. Comida excelente y personal muy amable.

Cons:

No cuentan con batas y es un lugar frío, no dejan llevarse la toalla de piscina para la habitación, por tanto cuesta protegerse del frío.
Refrigerador y caja de seguridad en mal estado. Al 3 día arreglaron el tema del refrigerador mas no la caja de seguridad. Todo lo demás bien.

2026-06-02 via Nuitee
J
jonathan couple cr
1
2026-05-27 via Nuitee
P
paolaº couple co
10
Pros:

El servicio, el lugar es fantástico

Cons:

Na

2026-05-26 via Nuitee
A
Andres couple sv
9
2026-05-25 via Nuitee
D
Diego Fernando couple co
8
2026-05-19 via Nuitee
C
Cardenas extended_group co
7
2026-05-18 via Nuitee
J
Julienne Erika couple aw
8
Pros:

Everything. This is our second time there — we went for our honeymoon the first time, and the second visit was better.

Cons:

There was some noise coming from the room next to us, and while we were in the jacuzzi, there were people smoking nearby.

2026-05-15 via Nuitee
C
Camila family_with_children co
5
2026-05-09 via Nuitee
J
Jose0710pineda solo_traveller co
10
Pros:

La locación y la atención del personal

2026-05-09 via Nuitee
H
Hugo couple us
9
2026-05-05 via Nuitee