Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Minor noise issues
High transfer charges

Categories

Cleanliness
8.95
Rooms were clean, but minor issues mentioned regarding bathroom conditions.
Service
9.45
Staff were friendly and attentive, with prompt resolution to any issues.
Location
9.45
Great central location with many attractions within walking distance.
Room Quality
9.45
Rooms are spacious and comfortable, though some noise was noted.
Amenities
8.95
Nice pool and rooftop amenities, but some guests noted minor issues.
Value for Money
8.45
Generally good value, but transportation costs were noted as high.
Food and Beverage
8.95
Breakfast buffet is good but coffee options were limited.
Overall Experience
9.95
Overall, guests expressed a wonderful experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:00

Property Description

Central Location
Set in the heart of Phnom Penh, Caravan Hotel by EHM offers convenient access to nearby attractions like Tuol Sleng Genocide Museum and Royal Palace Phnom Penh.

Modern Amenities
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, a fitness centre, and a variety of dining options including Cambodian, French, and Pizza cuisine.

Business and Leisure Facilities
Benefit from services like room service, a 24-hour front desk, bike hire for cycling, a business centre, and a snack bar for relaxation during your stay.

Book your stay at Caravan Hotel by EHM now to experience comfort and convenience in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1272 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.95
M
Marg • couple • fr
9
Très bon séjour ! Je recommande
Pros:

Très bon emplacement, très bon rapport qualité prix pour la ville ! La chambre était très propre, confortable et agréable :)
Le rooftop était très sympa 😊

Cons:

Je recommanderai de renover un peu l’extérieur et le mobilier du rooftop

2026-06-20 • via Nuitee
F
Fil d'Asie • solo_traveller • fr
7
Pros:

La disponibilité et là gentillesse du personnel. La propreté. Le confort. Excellente literie.

Cons:

Le petit déjeuner dont la diversité des produits n'est pas l'apanage premier. La qualité wifi mauvaise, impossible d'uploader une vidéo.

2026-06-19 • via Nuitee
L
Luke • solo_traveller • sl
10
High Luxury hotel for affordable price
Pros:

Super swanky hotel. High luxury at affordable prices. Felt like a real treat. All the staff so lovely - Vaan Menghong on reception was so kind and couldnt do enough. Amazing pool, fokd and spa. Highly recommend .

Cons:

Loved it all

2026-06-15 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
Pros:

Nice and new

Cons:

-

2026-06-14 • via Nuitee
T
Tocaci • solo_traveller • ro
10
2026-06-07 • via Nuitee
S
stephanie • couple • fr
10
vraiment très bien
Cons:

Pas de brosse à dents à disposition

2026-06-07 • via Nuitee
A
Andrew • solo_traveller • gb
8
Excellent mid range city hotel. Has everything you could need.
Pros:

I wasn't too sure about this hotel when I arrived. However, I ended up staying an additional 3 nights as I liked it so much. Great location for a cess to the city by tuck or on foot. Wonderful staff. Great roof top pool, bar and restaurant. Very chilled. Good food and reasonable prices. Views of the city are a bonus. The hotel has a good spa attached if your body is tired from exploring the city.

Cons:

Minor point - none of the rooms have balcony's

2026-06-03 • via Nuitee
S
Sofia • solo_traveller • pt
10
2026-06-02 • via Nuitee
S
Shams • couple • iq
9
Great stay
Pros:

Nice Pool , good gym , big room , hot shower, comfortable bed , delicious breakfast with some halal food , good location near to almost every thing , very verrrry helpful stuff they helped me with everything & more , clean & professional spa team at the hotel , very testy welcoming drinks , every thing was almost perfect . Also they upgraded my room for free .

Cons:

Nothing

2026-05-31 • via Nuitee
S
Shams • couple • iq
9
2026-05-31 • via Nuitee
T
Tola • family_with_children • us
10
We loved everyone of the staff members. They were extremely kind and helpful to our entire party.
Pros:

The staff was very friendly and helpful. The manager was especially helpful and friendly.

2026-05-30 • via Nuitee
T
Timothy • family_with_children • au
8
Very happy. Good staff who were very helpful and generous. Would go back.
Pros:

All good. Especially the excellent staff. Very helpful and generous.

Cons:

Breakfast was only ok. Not very hot and some of the items were only average.

2026-05-30 • via Nuitee
T
Tola • couple • us
10
Awesome staff all around especially at the Skybar.
Pros:

Everyone of the staff members were exceptional!

2026-05-30 • via Nuitee
M
Matthias • solo_traveller • ch
9
2026-05-29 • via Nuitee
M
Mack • solo_traveller • jp
10
A very pleasant place to stay
Pros:

I like the very friendly staff and managers at this hotel. One female staff remembered me and it was very smooth to process checking in. I like the breakfast here. Reasonable price for staying.

Cons:

This time, nothing.

2026-05-28 • via Nuitee
N
Nathan • couple • us
9
Cons:

The WiFi signal in our room was intermittent from time to time.

2026-05-27 • via Nuitee
J
Jeremy L • solo_traveller • fr
10
2026-05-26 • via Nuitee
M
megan • solo_traveller • gb
10
2026-05-22 • via Nuitee
G
Gellot • solo_traveller • fr
10
2026-05-22 • via Nuitee
M
Missie Koh Rong • solo_traveller • kh
10
2026-05-20 • via Nuitee