Palette Collect's Boutique Hotel Ha Long

Hotels
9.8 (618 reviews)
Sun Plaza Grand World, Hạ Long, Bãi Cháy, Thành phố Hạ Long, Quảng Ninh, Việt NamE3 E3-23 , Ha Long , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and modern rooms
Great location
Cons:
Room might be considered pricey by some

Categories

Cleanliness
10
The hotel was exceptionally clean and well maintained.
Service
10
Incredible staff, extremely friendly and helpful.
Location
10
Centrally located in a beautiful area, easily accessible.
Room Quality
9.6
Modern and beautifully decorated rooms.
Amenities
9.6
Good amenities with comfortable beds and shower.
Value for Money
9.6
Great value for the quality and service received.
Food and Beverage
9.6
Breakfast was good and reasonably priced.
Overall Experience
10
Absolutely wonderful experience, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:13

Property Description

Beachfront Accommodation and Modern Amenities
Palette Collect's Boutique Hotel Ha Long, located in Ha Long, offers a beachfront stay just under 1 km from Bai Chay Beach. The 3-star hotel boasts air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms.

Convenience at Your Fingertips
Enjoy a range of facilities including a bar, terrace, room service, and a tour desk. Guests can also benefit from amenities like ironing facilities, free parking, and a business centre.

Delightful Dining and Nearby Attractions
Start your day with an à la carte breakfast before exploring nearby attractions such as Ha Long Queen Cable Car and Vincom Plaza Ha Long. Book your stay at Palette Collect's Boutique Hotel Ha Long for a memorable beachfront experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 618 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
Åsa • family_with_children • se
10
Big nice room & friendly staff
Pros:

We liked the big nice rooms & friendly staff :)
Close by the beach & Sunworld but not so much around

2026-05-30 • via Nuitee
P
Phuong Hoa • couple • hu
10
2026-05-29 • via Nuitee
B
Birgit • solo_traveller • de
10
Pros:

Tolles, sehr schönes Hotel mit geräumigen Zimmer. Tolle Frühstücksauswahl à la carte. Sehr freundliches & hilfsbereites Personal.

Cons:

In der Nähe ist ein Nachtclub am Strand mit sehr lauter Musik, die man leider auch noch im Zimmer hört.

2026-05-28 • via Nuitee
T
thương • extended_group • vn
9
2026-05-28 • via Nuitee
A
Ansidei • solo_traveller • de
10
Nice location in Ha Long
Pros:

Location and friendly reception

2026-05-26 • via Nuitee
F
francois • solo_traveller • fr
10
2026-05-26 • via Nuitee
X
Xuân • solo_traveller • vn
10
Pros:

Nhân viên nhiệt tình

2026-05-24 • via Nuitee
A
Amaëlle • couple • fr
10
Pros:

Very high customer services quality even though we check in at 4am in the morning. Thank you for everything

2026-05-22 • via Nuitee
V
Vu • couple • vn
10
Amezing experience
Pros:

Clean, friendly

Cons:

Cozy spot

2026-05-22 • via Nuitee
I
Inthiragith • solo_traveller • de
7
War OK für 1 Nacht.
Pros:

Das Zimmer war geräumig. Es hat alles funktioniert und das Bett war komfortabel.

Cons:

Das Zimmer könnte eine kleine Auffrischung gebrauchen. Die Wände waren zerkratzt und auch einige Möbelstücke. Im Bad waren einige Fugen schimmilig. Es dennoch alles sauber und gut nutzbar.
Die Musik der beach Clubs hört man leider extrem.

2026-05-19 • via Nuitee
M
Minh Hieu • solo_traveller • vn
10
2026-05-17 • via Nuitee
H
ha • family_with_children • vn
10
2026-05-17 • via Nuitee
S
Sena Irmak • solo_traveller • tr
10
Pros:

The property had everything we needed, and they upgraded our room for free. The staff was very friendly and helpful.

2026-05-15 • via Nuitee
M
Matthew • solo_traveller • au
10
Pros:

The hotel staff were very friendly and the room was very spacious and clean

2026-05-15 • via Nuitee
B
Baylee Jean • couple • au
10
Comfortable and easygoing just what we needed.
Pros:

The surrounding area and hotel room itself were lovely, clean and had a great atmosphere. The staff were amazing and very willing to help, Ha was incredibly helpful.

Cons:

Nothing about the hotel was bad, the light and music show close by was a bit disrupting at night but this does not reflect badly on the hotel.

2026-05-14 • via Nuitee
M
Mai Qúy • couple • vn
10
Pros:

Xuất sắc

2026-05-11 • via Nuitee
L
Lizwin Horn • solo_traveller • za
10
Birthday in Ha Long Bay
Pros:

The location, the room was nice too and the staff was very pleasant.

Cons:

The name outside the hotel was different and we had to ride around a while cause we thought we were at the wrong hotel.

2026-05-07 • via Nuitee
C
Christine • solo_traveller • de
9
Pros:

Die Rezeptionistin war bezaubernd

2026-05-05 • via Nuitee
M
Mỹ • extended_group • vn
9
Tốt
Pros:

Tốt

2026-05-05 • via Nuitee
J
Joshua • extended_group • au
10
Awesome!
Pros:

Front service desk staff member was very kind and welcoming, room was very comfortable and clean.

2026-05-05 • via Nuitee