The Selwyn, Richmond

Hotels
8.7 (2943 reviews)
48 Sheen Road , Richmond upon Thames , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Clean rooms
Delicious breakfast
Cons:
Small rooms
Limited storage space
Parking fees too high

Categories

Cleanliness
8.55
Rooms were described as immaculate and clean, contributing to a positive experience.
Service
9.05
Staff received high praise for their friendliness and helpfulness throughout the reviews.
Location
9.05
Consistently noted as a great location for accessibility and attractions.
Room Quality
8.05
Some comments about rooms being small and storage issues were noted, slightly lowering the rating.
Amenities
8.55
Amenities like breakfast were positively mentioned, though some guests noted small issues.
Value for Money
8.55
Value perception mixed with some comments about parking fares affecting overall impression.
Food and Beverage
9.05
Breakfast was highlighted as amazing, with many positive remarks about food quality.
Overall Experience
8.75
General sentiment is highly positive with many recommending the hotel and stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:39

Property Description

Luxurious Boutique Hotel in Richmond Upon Thames

Chic and Modern Rooms: Experience comfort and style in our newly refurbished rooms equipped with flat screen 4K TV, Chromecast, and deluxe bathrooms.

Delicious Dining Options: Indulge in our Paisley Room's enhanced Continental and A la carte breakfast, setting the perfect tone for your day ahead.

Prime Location: With a short walk to Richmond rail and tube station, explore nearby attractions like Twickenham Stadium, Kew Royal Botanic Gardens, Richmond Park, and Richmond Hill effortlessly.

Book your stay at The Selwyn now for a memorable experience in Richmond Upon Thames.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2943 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
C
Chris • couple • gb
10
Pros:

The breakfast, which was included in our rate, was first class. Plenty of choice and well presented. The hotel w had a car park which we used. The hotel was a 7 minute walk from the train/underground station. It was less than a mile from Richmond Park and Kew Gardens respectively.

Cons:

The room was a little on the small side but this was made clear when booking. It was perfectly adequate for our needs. It was extremely clean, as was the bathroom which contained an over-bath shower.

2026-10-16 • via Nuitee
A
Arrers • couple • gb
10
Beyond fabulous. Your staff are an absolute credit to the hotel- they cannot do enough
Pros:

I don’t even know where to start. Kelly on reception was phenomenal, get customer service is beyond excellent. The hotel itself is stunning, clean, tidy, the food as arranged by Kelly was absolutely amazing. Location is superb. We just loved this place

Cons:

Room was a little small however only a very minor criticism as we would stay in the same room again

2026-10-16 • via Nuitee
P
Peter • couple • gb
10
2026-10-15 • via Nuitee
S
Shameek • family_with_children • ae
10
Fantastic find in Richmond
Pros:

Location, housekeeping, staff attitude, ambience

Cons:

Rooms a bit tight but excellent for the price

2026-10-15 • via Nuitee
W
Wim • couple • pl
8
2026-10-14 • via Nuitee
R
Ruth • couple • gb
10
Pros:

Fabulous location , parking, small intimate atmosphere and extremely helpfully staff.

Cons:

Nothing

2026-10-12 • via Nuitee
C
Christopher • couple • gb
10
2026-10-12 • via Nuitee
S
Simon • couple • gb
10
Pros:

Beautifully clean. Staff very friendly and helpful

2026-10-11 • via Nuitee
L
Lyndie • solo_traveller • au
8
My first experience with the woman on reception was great, after that it was ok, a bit dismissive at
Pros:

I eventually found a short cut from the station,

Cons:

I didn’t like that room cleaning was poorer each day.

2026-10-10 • via Nuitee
C
Cheryl • couple • au
9
Great location with cosy rooms and friendly staff
Pros:

Breakfast was good and the staff were very friendly. Room was cosy. Great location as it is very close to the station and shops.

2026-10-10 • via Nuitee
G
Glass • family_with_children • gb
10
Absolutely wonderful.
Pros:

Tha breakfast was excellent, and the staff and service was excellent. All staff were very polite and helpful. I shall thoroughly recommend this lovely Hotel to friends and family.

Cons:

No improvement needed, everything was perfect.and very clean in all areas. Breakfast staff were so very polite, a delight to stay in this lovely Hotel.

2026-10-10 • via Nuitee
B
Bambach • solo_traveller • au
10
Pros:

Everything

Cons:

Nil

2026-10-09 • via Nuitee
S
Shawn • couple • us
9
Cons:

The room was very nice but extremely small. There was so little room to walk along one side of the the bed.

2026-10-09 • via Nuitee
A
asha • couple • au
9
Nice boutique hotel in Richmond centre
Pros:

Cute hotel in centre of Richmond. Nice furnishings

Cons:

Construction next door was loud in morning. Room was small but cosy

2026-10-08 • via Nuitee
B
Belinda • solo_traveller • au
9
Pros:

Very smart accommodation, cleaning a very high standard, great breakfast

Cons:

Cost

2026-10-08 • via Nuitee
B
breeze 147 • couple • gb
9
nice to enjoy a comfy,clean relaving hotel with very receptive staff
Pros:

Cant find fault at all with anything

Cons:

n/a

2026-10-07 • via Nuitee
A
Alexander • couple • us
8
2026-10-07 • via Nuitee
I
Ines • couple • dk
9
2026-10-07 • via Nuitee
J
Julianne • couple • us
8
It was a perfect location for us and so charming as were most of the staff
Pros:

Location, charm, staff overall, access to food and drink and price

Cons:

Had to carry luggage upstairs and downstairs.

Room size was adequate but quite small.

2026-09-19 • via Nuitee
A
Amy • extended_group • us
10
I wish I could have stayed longer!
Pros:

Everything! The staff were extremely nice and helpful. Location was great. The property and rooms were lovely.

Cons:

Nothing

2026-09-19 • via Nuitee