Kantara Hotel By BIL

Hotels
6.5 (21 reviews)
Plot no. 2, New Tungarli Rd, opp. Tata Camp, Tungarli, Lonavala, Maharashtra 410401 , Lonavala , IN
[email protected]

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Swimming nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
See all facilities

Review Highlights

Pros:
Good management response
Convenient location
Cons:
Cockroaches in rooms
Rude staff
Lack of hot water

Categories

Cleanliness
2.75
The rooms were full of cockroaches.
Service
7.75
The booking.com manager and supervisor were good to arrange alternatives.
Location
7.75
Standard quality for this hotel tier.
Room Quality
2.75
The rooms were worst with full of cockroaches.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Standard quality for this hotel tier.
Overall Experience
6.25
Average experience due to significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:12

Property Description

Convenient Location
Centrally located, Kantara Hotel By BIL is just a stone's throw away from popular attractions such as Lonavala Railway Station and Kune Falls.

Comfortable Accommodation
With air-conditioned rooms and free WiFi, guests can relax in comfort with modern amenities and a cozy ambiance.

Great Services
Enjoy the convenience of room service and a 24-hour front desk, ensuring a hassle-free stay for all guests.

To experience comfort and convenience at its best, book your stay at Kantara Hotel By BIL now!

Important information:

This property will not accommodate hen, stag or similar parties.
A damage deposit of INR 5000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 21 reviews
Cleanliness: 2.75
Service: 7.75
Location: 7.75
Room Quality: 2.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 6.25
O
Ojha • young couple • in
5
Passable
2025-08-02 • via Nuitee
G
Govardhan • family with young children • in
1
Bad
Cons:

The rooms where worst with full of cockroaches and the staff was worst without any decency and rude but the booking. Com manager and supervisor where good to arrange alternative

2025-07-25 • via Nuitee
I
Intesaruddin • with friends • sa
7
Good
2025-06-30 • via Nuitee
S
Sahil • young couple • in
4
Disappointing
Pros:

...

Cons:

No hot water inside the room.

2025-06-21 • via Nuitee
S
Sangle • young couple • in
8
Very good
2025-06-16 • via Nuitee
K
Kadam • family with young children • in
10
Property is well maintained for a positive experience. A peaceful and quiet location
Pros:

Ambience is beautiful

Cons:

Entire stay was too good

2025-06-07 • via Nuitee
D
Datsi • review category business travellers • in
10
Exceptional
Pros:

Excellent veiw

Cons:

Super climate

2025-06-07 • via Nuitee
A
Amit • family with young children • in
3
Lonavala trip
Pros:

Breakfast served was prepared fresh and good
Rooms are good
Nice location

Cons:

No receptionist at reception
No check in process following
The swimming pool was not clean
Mattress are not good
No room service
No WiFi connectivity in rooms
No proper aminities
No extra beds , kept mattress on floor
The restaurant was not cleaned
My daughter left his bracelets in room no 205 which is gifted, when we asked the lady who was doing the room cleaning she denied we weren't found.

2025-05-29 • via Nuitee
D
Dhoot • young couple • in
2
Very poor
Pros:

फूड

Cons:

Room सर्व्हिस

2025-05-27 • via Nuitee
P
Piano • family with young children • in
8
Very nice
Pros:

The hospitality is good..
Response is good
They are ready to help

Cons:

There need to be some facilities to be upgraded
for cost..

Timely house keeping
Kitchen house keeping
Entry ambience
Tourist guidance reg local tours
Handwashes, dustbins etc

It seems property is new, they may introduce

2025-05-26 • via Nuitee
A
Avhad • group • in
9
Overall we enjoyed here too much.
Pros:

All was well

Cons:

Swimming pool would have been with some little rides.

2025-05-25 • via Nuitee
S
Sadath • family with young children • in
3
Good
Pros:

It’s is located centrally and it’s a newly built. Rooms are spacious.

Cons:

Inexperience and cold attitude of management and staff. No lift and no room service.

2025-05-25 • via Nuitee
K
Kuruvila • group • in
1
Bad
2025-05-22 • via Nuitee
U
Utsav • group • in
10
Exceptional
Pros:

Property is amazing and well maintained, the staff is really nice and helpful. Loved the scenery around the place, such an amazing experience.

Cons:

The only downside is that you have to wait 30-40min for Lunch/Dinner although the food is tasty, but if you are impatient than try other restaurants nearby.

2025-05-10 • via Nuitee
P
Ponda • family with young children • in
8
The service is really great depending on the short duration they have started
Pros:

The place was really great and food was awesome.

Cons:

Please provide the below mentioned things in the room

2-3 chairs
Complimentary bottle should be dependent on the number of persons
Bucket and mug
Mirror in room
Handwash
Dustbin in room
Tissues and toilet roll
Regulator was not working in room 403
Shower cap if possible

2025-05-04 • via Nuitee
S
Stanislav • solo traveller • ru
5
Good but not fully ready to host guests yet
Pros:

Very new, all equipment is in new condition , good location, nice swimming pool, not expensive

Cons:

Nearly impossible to find: not on maps, no sign no billboard (location on booking.com is correct, to be used).
Breakfasts barely start after 9am and consist only of pancakes, no fruit, nothing else.
No wi-fi

2025-05-03 • via Nuitee
B
Bajaj • family with young children • in
10
Good place to stay.
Pros:

Nice view. Clean property. Points of interests nearby.

2025-05-01 • via Nuitee
S
Sayyed • review category business travellers • in
10
Nice Property. Great View. All points of interest nearby.
2025-04-26 • via Nuitee
P
Patil • family with young children • in
6
Pleasant
2025-04-21 • via Nuitee
P
Pradip • review category business travellers • in
8
Very good
Pros:

All good

2025-04-11 • via Nuitee