The South Park Hotel

Hotels
7.8 (601 reviews)
M. G. Road, Palayam , Trivandrum , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Polite and helpful staff
Good breakfast
Cons:
Rooms need upgrades
Pool condition poor
Noise disturbances

Categories

Cleanliness
8.11
Cleanliness was generally praised, with some mentions of good maintenance.
Service
7.88
Staff were noted as polite and helpful, though with some occasional indifference.
Location
8.82
The location was frequently appreciated and considered excellent.
Room Quality
6.87
Rooms were noted as outdated and problems with the air conditioning were mentioned.
Amenities
7.4
Amenities were generally good, but issues were flagged regarding the pool and WiFi.
Value for Money
7.36
General sentiment suggests fair value, but with some dissatisfaction regarding certain amenities.
Food and Beverage
8.41
Breakfast and food quality received positive feedback.
Overall Experience
7.58
Overall experience was positive, with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:23

Property Description

Modern Accommodation

Feel right at home in our well-appointed rooms featuring modern decor and top-of-the-line amenities, ensuring a comfortable stay throughout.

Wellness Heaven

Unwind and rejuvenate at our on-site spa with a range of Ayurvedic massages, or stay active at our fitness center to keep up with your wellness routine.

Culinary Delights

Indulge in a gastronomic experience at our Regency Restaurant with live classical music and a buffet spread, or enjoy open-air barbecue delights at Terrace Greens Restaurant.

For an unforgettable stay in Trivandrum, book your stay at The South Park Hotel and discover the perfect blend of luxury and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 601 reviews
Cleanliness: 8.11
Service: 7.88
Location: 8.82
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 7.58
A
Abdu • solo_traveller • in
9
Comfortable stay
Pros:

Neat and clean stay

Cons:

Very good Breakfast

2026-08-09 • via Nuitee
J
Jaison • couple • in
1
Very bad experience
Cons:

Stayed one night at this hotel and had to relocate to another hotel due to the poor quality of service and room.
I was visiting TVM for medical reasons with my son. When we walked into the room, my feet got wet and was wondering what was going on. When I turned on the lights, the floor as we walk into the room was flooded.
I contacted the front desk, informed of the situation and first thing they asked was “ if I wanted to change room”. Was surprised why they even asked that question.
At this stage we were still waiting outside the room with our luggage.
A staff member came in few minutes and repeated the same question “ did we wanted another room”.
And what was most frustrating and insulting was that while we were still standing outside with our luggage, the staff went into the room and started checking the wardrobe and mini bar.
Then we were brought to another room in the next floor and the door key card wasn’t activated 😩
Finally got a room with no flooding.
Room was not up to standard and definitely not worth the money.
I had to stay in TVM for a week but after the first night at this hotel we checked out and move to another hotel.

2026-08-08 • via Nuitee
J
Jayaraj • family_with_children • in
7
2026-08-08 • via Nuitee
G
Gopalakrishnan • solo_traveller • in
7
Pros:

Great breakfast. Central location. Spacious room.

Cons:

Facilities could be modernized.

2026-08-05 • via Nuitee
J
Jacob • couple • gb
8
Cons:

WiFi was not at all user friendly. Stayed twice, three nights each time and WiFi access was below expectations. Informed front desk multiple times

2026-08-04 • via Nuitee
S
Shaiju • solo_traveller • ae
6
2026-07-24 • via Nuitee
H
Harshita • solo_traveller • in
10
2026-07-21 • via Nuitee
V
Varun • family_with_children • in
8
2026-07-17 • via Nuitee
V
Vijay • solo_traveller • in
10
2026-07-16 • via Nuitee
J
Jacob • couple • gb
8
Cons:

Wi-Fi was impossible to connect

2026-07-13 • via Nuitee
S
Sajan • extended_group • ae
8
2026-07-12 • via Nuitee
H
Habeebullah • solo_traveller • in
8
2026-07-01 • via Nuitee
A
Arun • solo_traveller • ch
8
2026-06-28 • via Nuitee
B
Babu • solo_traveller • in
3
Pros:

Staff Service was poor.
According to me, they do not maintain 5 Star standard and status. They do not privide shaving kit and Shower jel. They say it is given to people who take suit room. Bullshit l used to get shaving kit and shower jel in all 5 star hotels where l stayed.
Over all l was not happy.

Cons:

Alteady mentionef above. L

2026-06-18 • via Nuitee
M
MADHU KUMAR • couple • in
8
Very Good
Pros:

Good

Cons:

Delay in the reception counter during checkout

2026-06-17 • via Nuitee
A
Afsal • solo_traveller • in
8
2026-06-11 • via Nuitee
M
Manojkumar • solo_traveller • gb
4
Great location, decent price and good breakfast. Cleanliness is very poor, need an urgent upgrade. Basic provisions were
Pros:

Location

Cons:

Cleanliness and lack of maintenance plus lack of customer care!

2026-06-09 • via Nuitee
A
Ali • couple • mv
9
The stay is worth for money and staff are excellent. Location is the best.
Pros:

Sometimes some items are short but overall breakfast is very good. Staff is excellent and cooperative.

Cons:

Only the bed is hard and need to be replaced with a softer version.

2026-06-07 • via Nuitee
D
Didi • solo_traveller • mv
9
2026-06-02 • via Nuitee
S
SABU • solo_traveller • ae
4
Pros:

Food and staff

Cons:

Bathroom closet 5 times complaints not working properly and five times repaired and still not ok

2026-05-17 • via Nuitee