Earl's Regency Hotel

Hotels
•
Aitken Spence Hotels
8.7 (836 reviews)
Earl's Regency Tennekumbura , Kandy , lk

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel grounds
Cons:
Noise disturbances from events
Minor cleanliness issues

Categories

Cleanliness
8.19
There were mentions of cleanliness being good, but some reviews suggest it could be improved.
Service
9.16
Most reviews highlight the friendliness and helpfulness of the staff.
Location
8.7
Good location mentioned in several reviews as a plus.
Room Quality
8.65
Rooms were generally described as very spacious and well-designed.
Amenities
8.68
Amenities were seen as sufficient, though some mentioned minor issues.
Value for Money
8.64
Value perceived as good relative to the quality and offerings of the hotel.
Food and Beverage
8.69
Generally a good selection with a variety of options, though some noted room for improvement.
Overall Experience
8.86
Overall experiences were positive, with some guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:23

Property Description

Luxurious Accommodation
Earl's Regency Hotel, a 5-star gem just 5 km from Kandy Railway Station, offers spacious rooms with stunning mountain views. Each room features modern amenities like a minibar and satellite TV.

Relaxation and Recreation
Indulge in the hotel's spa with a variety of massage treatments and sauna options. For the more adventurous, exciting activities like cycling and trekking can be arranged.

Dining Delights
Savor a buffet of eastern and western dishes at Far Pavilion Restaurant or enjoy 24-hour dining at Coffee Shop Restaurant. Unwind at one of the hotel's bars with a refreshing drink in hand.

Experience luxury and comfort at Earl's Regency Hotel - book your stay now for an unforgettable getaway.

Important information:

Please note that the property offers free accommodations for drivers; however, an additional charge has to be paid for meals. Guests can contact the property for more information.

Please present the same credit card used to guarantee your booking when checking in or making payment at the resort.

If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival:

1) Authorization letter with cardholder's signature
2) Copy of the cardholder's card (front and back of card with cardholder's signature)
3) Copy of the cardholder’s passport or driver’s license

Please note that the hotel may contact the cardholder for verification purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 836 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
L
Lakmal • family_with_children • lk
7
A nice stay with good hospitality, beautiful views, and comfortable accommodation.
Pros:

The hotel has a beautiful location with stunning views of the surrounding hills. The rooms were clean and comfortable. The staff were friendly, welcoming. The breakfast had a good variety, and the overall atmosphere was peaceful and relaxing.

Cons:

The only disappointing part of our experience was the customer service over the phone. When I called to inquire about a room, the call center staff simply said there were no rooms available and ended the call without offering any further assistance or information. However, I was able to book the same hotel immediately through Booking.com. I hope the hotel will improve the attitude and professionalism of its call center staff and ensure that local guests receive the same level of courtesy and service as all other guests.

2026-07-25 • via Nuitee
A
ahmed • family_with_children • om
10
Excellent hotel with clean rooms and great service.
Pros:

We had a wonderful stay at this hotel. The rooms were clean, comfortable, and well maintained, and the overall service exceeded our expectations.

A special thank you to the hotel team for their outstanding hospitality and excellent support throughout our stay. They were always friendly, professional, and willing to help, making our experience truly enjoyable. We highly recommend this hotel and would be happy to stay here again.

Cons:

Nothing

2026-07-22 • via Nuitee
I
Isabel • family_with_children • pt
10
Um espaço de requinte
Pros:

O Hotel tem uma passagem entre os dois edifícios muito agradável, permitindo sentir o jardim e o exterior ainda que abrigado. Toda a arquitetura é muito bonita.
A piscina tem uma cascata, cujo som da água é muito relaxante.
Os empregados são muito atenciosos e o serviço muito bom.

Cons:

Embora esteja tudo muito bem decorado, pessoalmente não me agrada tanto o mobiliário e o estilo do interior do edifício principal.

2026-07-18 • via Nuitee
S
Said • couple • om
9
اقامه ممتازه ف كاندي
Pros:

تعامل الموظفين من اول ما وصلنا كان ممتاز .. الغرفه واسعه ونظيفه .. الاكل ف المطعم للعشاء بوفيه فيه خيارات متنوعه وتناسبنا

Cons:

شوي الفندق بعيد ربع ساعه عن البحيره

2026-07-09 • via Nuitee
M
Martinus • family_with_children • nl
10
2026-07-08 • via Nuitee
R
Ramsha • couple • pk
9
2026-07-03 • via Nuitee
A
Ahmed Shalaby86 • extended_group • sa
4
Pros:

The view and the pool

Cons:

The food , Me and my son got a food poisoning with an intensive vomiting and diarrhoea

2026-06-29 • via Nuitee
R
Ridley • family_with_children • gb
8
2026-06-29 • via Nuitee
U
Udo • solo_traveller • de
10
2026-06-27 • via Nuitee
N
Nelmi • family_with_children • lk
10
It was a wonderful stay. Hope to be there again
Pros:

I enjoyed all meals....Wonderful set up and the Menu too

Cons:

Nothing that I can think of.

2026-06-24 • via Nuitee
M
Mohit • solo_traveller • ae
9
2026-06-23 • via Nuitee
I
Ishani • couple • au
10
2026-06-21 • via Nuitee
M
Marwan • couple • sa
10
جميله جداً
Pros:

كل شي

Cons:

لاشي

2026-06-20 • via Nuitee
A
ASHISH KUMAR • family_with_children • ae
10
good vibes
Pros:

Natural nature

Cons:

nothing

2026-06-19 • via Nuitee
D
Dhammika • extended_group • lk
7
2026-06-16 • via Nuitee
A
Alqamzi • extended_group • ae
10
2026-06-13 • via Nuitee
W
Wei40 • solo_traveller • ae
9
2026-06-06 • via Nuitee
U
Uzair • solo_traveller • lk
5
2026-06-05 • via Nuitee
M
Muna • solo_traveller • es
10
Pros:

Everything was more than perfect and I will definitely visit again
The staff are amaaaazzzzzing

2026-05-30 • via Nuitee
N
Nelson • solo_traveller • ae
8
Pros:

Good location.Good views .Staff was very helful

2026-05-28 • via Nuitee