Hotel City Inn Basel

Hotels
7.6 (2546 reviews)
Elisabethenanlage 5 , Basel , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.66
The room cleanliness was negatively impacted by maintenance issues and unpleasant odors reported.
Service
8.63
Staff were described as attentive and helpful during the stay.
Location
8.67
Positive mentions of convenient location near transportation and attractions.
Room Quality
6.62
Many reviews mentioned small room sizes and some maintenance issues.
Amenities
7.75
Standard amenities were available, but some guests were looking for more.
Value for Money
7.11
Some guests noted the price did not reflect the state of the rooms.
Food and Beverage
7.66
Breakfast options received mixed reviews, with some items lacking variety.
Overall Experience
7.73
Overall experience was decent, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location in Basel
Hotel City Inn is conveniently situated in the heart of Basel, just a short tram ride away from the Congress and Exhibition Centre. Surrounded by theatres and museums, our hotel offers the perfect base for exploring the city on foot.

Modern Rooms and Amenities
Experience comfort and style in our air-conditioned, non-smoking rooms featuring contemporary decor, private bathrooms, and complimentary WiFi access. Each room is equipped with a flat-screen cable TV, a work desk, and a hairdryer to cater to all your needs during your stay.

Convenient Dining Options
Indulge in delicious regional dishes and refreshing drinks at the bar and restaurant located in the adjacent hotel, accessible through a convenient passage. Enjoy the pleasant weather on the terrace while savoring your meal.

Book your stay at Hotel City Inn now for a memorable experience in Basel!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.


Please note that the entrance of the hotel is at Centralbahnplatz 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2546 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.75
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.73
C
Christine solo_traveller fr
7
Pros:

L'emplacement près de la gare et assez calme. Le petit déjeuner très bien. Il manquait juste plus de fruits frais. Tu

Cons:

On n'arrivait pas à prendre l'ascenseur. On devrait prévenir à la réception qu'il faut utiliser sa clé de chambre. Pas de lumière dans la salle de bains et toilettes, donc, gênant. Dommage qu'on n'ait pas pu ouvrir les fenêtres entièrement

2026-09-11 via Nuitee
K
Kari couple fi
8
Pros:

Aamiainen hyvä

Cons:

Hissin puute oli huono asia ja sokkeloinen

2026-09-10 via Nuitee
M
Mari solo_traveller hr
7
2026-09-10 via Nuitee
J
Jose solo_traveller br
9
Pros:

Da localização e do banheiro, bem espaçoso.

2026-09-08 via Nuitee
D
DaphneuitAmsterdam solo_traveller nl
10
Pros:

Het vriendelijke personeel.

Cons:

Badkamertje

2026-09-08 via Nuitee
V
vincent couple fr
9
Pros:

Chambre dans le moins cher des 3 hôtels gérés par l’hôte.
Mais petit déjeuner dans le plus luxueux avec terrasse donnant sur la place de la gare avec gare de tramway.
Magnifique petit déjeuner.
Transports urbains gratuit avec les nuitées.
Possibilité en payant de garer sa voiture sous l’hôtel ( places très limitées).

Cons:

Chambre et salle de bain vraiment petites.

2026-09-08 via Nuitee
M
Mauro solo_traveller ch
6
2026-09-07 via Nuitee
J
Joran solo_traveller nl
7
2026-09-07 via Nuitee
M
McMonagle solo_traveller gb
10
2026-09-07 via Nuitee
F
Farida Sebih solo_traveller fr
1
Cons:

Bed bugs

2026-09-07 via Nuitee
R
Ria solo_traveller nl
4
Cons:

receptie moeilijk te vinden.
bloedheet, benauwde kamer met schuin dak.

2026-09-06 via Nuitee
F
Françoise couple ch
8
Pros:

Tres bien situe ,calme malgre la proximite de la route,tres bon petit dejeuner

Cons:

On aurait apprecie un frigo dans la chambre

2026-09-05 via Nuitee
P
Patricia Regula solo_traveller ch
8
Toplage in der Nähe zum Bahnhof
Pros:

Lage und Preis- Leistungsverhältnis

2026-09-05 via Nuitee
I
Ian couple nz
5
Pros:

The location was good and convenient .

Cons:

Our room was in the attic with a noisy air conditioner , unfortunately the mattress and pillows were sub standard for the cost of the hotel .

2026-09-05 via Nuitee
J
Jens solo_traveller de
6
2026-09-05 via Nuitee
M
mine solo_traveller tr
8
2026-09-05 via Nuitee
K
Karen solo_traveller gb
9
Pros:

It was clean, the bedroom was large and the bathroom was amazing. The shower was hot. The coffee machine was great.

Cons:

The air conditiong was quite noisy and we were woken up at 4 am by what sounded like a boiler firing up below up which was very loud.p

2026-09-04 via Nuitee
K
Kurahashi solo_traveller jp
8
2026-09-04 via Nuitee
G
GIUSEPPINA couple it
6
2026-09-03 via Nuitee
B
Bruno solo_traveller ch
8
2026-09-03 via Nuitee