Hotel City Inn Basel

Hotels
7.6 (2518 reviews)
Elisabethenanlage 5 , Basel , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.66
The room cleanliness was negatively impacted by maintenance issues and unpleasant odors reported.
Service
8.63
Staff were described as attentive and helpful during the stay.
Location
8.67
Positive mentions of convenient location near transportation and attractions.
Room Quality
6.62
Many reviews mentioned small room sizes and some maintenance issues.
Amenities
7.75
Standard amenities were available, but some guests were looking for more.
Value for Money
7.11
Some guests noted the price did not reflect the state of the rooms.
Food and Beverage
7.66
Breakfast options received mixed reviews, with some items lacking variety.
Overall Experience
7.73
Overall experience was decent, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location in Basel
Hotel City Inn is conveniently situated in the heart of Basel, just a short tram ride away from the Congress and Exhibition Centre. Surrounded by theatres and museums, our hotel offers the perfect base for exploring the city on foot.

Modern Rooms and Amenities
Experience comfort and style in our air-conditioned, non-smoking rooms featuring contemporary decor, private bathrooms, and complimentary WiFi access. Each room is equipped with a flat-screen cable TV, a work desk, and a hairdryer to cater to all your needs during your stay.

Convenient Dining Options
Indulge in delicious regional dishes and refreshing drinks at the bar and restaurant located in the adjacent hotel, accessible through a convenient passage. Enjoy the pleasant weather on the terrace while savoring your meal.

Book your stay at Hotel City Inn now for a memorable experience in Basel!

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.


Please note that the entrance of the hotel is at Centralbahnplatz 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 2518 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.75
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.73
N
Necdet Arda • solo_traveller • ch
10
Pros:

the clima is Very good outside it was 37° and inside 22°

Cons:

-

2026-08-14 • via Nuitee
C
Céline • solo_traveller • fr
9
Pros:

Nous avons une belle chambre (upgradé) avec une grande chambre et un grand salle de bain, la literie est confortable. Emplacement ideal à 2 pas de la gare.

2026-08-14 • via Nuitee
F
Foti • solo_traveller • gb
8
2026-08-14 • via Nuitee
A
Andrea • couple • de
8
Sehr geeignet für eine Nacht oder Zwischenaufenthalt.
Pros:

Sehr freundliches Personal, sehr kompetent und hilfsbereit, sind erst 1.30 Uhr angekommen… Frühstück finde ich zu teuer ( ist ja auch in einem extra Restaurant) aber gut. Sollte bei diesem Preis inbegriffen sein!

2026-08-13 • via Nuitee
L
Laurine • couple • fr
8
Great !
Pros:

The proximity with the shops and tren station was amazing, not even 5 min by foot
Also close to the center 10-15 min by foot as well

Cons:

The reception not very clear as it’s the reception for 3 hotels including the city inn at the same time

2026-08-13 • via Nuitee
M
molaco • solo_traveller • es
7
Comentario
Pros:

La ubicación

Cons:

Mobiliario

2026-08-13 • via Nuitee
S
Susan • couple • au
9
Great stay and would definitely go back .
2026-08-12 • via Nuitee
A
Arnaud • solo_traveller • fr
7
2026-08-12 • via Nuitee
H
Hideki • solo_traveller • jp
8
2026-08-12 • via Nuitee
J
Josephine • solo_traveller • gb
9
Very good
Pros:

Near the station and shops

Cons:

None

2026-08-10 • via Nuitee
U
Uzi • solo_traveller • il
8
Pros:

Location and air-conditioning

2026-08-10 • via Nuitee
H
hüseyin zafer • couple • tr
10
2026-08-09 • via Nuitee
M
Maria de Deus • extended_group • ch
8
Pros:

Excellent

2026-08-07 • via Nuitee
R
Renato I. • solo_traveller • ch
8
Un hôtel très bien situé
Pros:

La situation géographique. L'hôtel est bien pour une nuit au centre de la ville. Il est pratique pour les voyageurs.

Cons:

La taille de la chambre est vraiment petite. Le prix de la chambre est un peu haut.

2026-08-07 • via Nuitee
H
HAJIME • solo_traveller • jp
9
2026-08-07 • via Nuitee
T
Tina • solo_traveller • it
6
Pros:

La posizione è molto vicino alla stazione centrale. È stato molto utile avere la possibilità di una reception aperta anche la sera tardi, perchè il mio treno è arrivato in ritardo.

Cons:

La mia stanza non era raggiungibile direttamente con l'ascensore. La luce si spegneva subito e le finestre erano piccolissime, perchè si trattava di un sottotetto. Per questi motivi ho chiesto un altra stanza che gentilmente poi mi è stata data.

2026-08-06 • via Nuitee
T
TF • solo_traveller • gb
10
Cons:

The location,the service, the comfort.

2026-08-06 • via Nuitee
D
D.U.F. • solo_traveller • de
8
Urlaub in der Stadt
Pros:

Sauber-

2026-08-06 • via Nuitee
D
dannydav • couple • ch
7
All very comfortable!
Pros:

The location was fabulous...

2026-08-05 • via Nuitee
A
Alya • solo_traveller • it
10
2026-08-05 • via Nuitee