Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Sauna
Massage services
Karaoke
Public Bath
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Beautiful location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.89
Some reviews mentioned issues with cleanliness, particularly in the bathrooms.
Service
8.86
Multiple reviews praised the staff for being friendly and attentive.
Location
8.4
Location is described positively, with beautiful natural surroundings.
Room Quality
7.35
Rooms received mixed feedback, particularly regarding the lack of private bathrooms or modern amenities.
Amenities
7.88
The onsen and other facilities were generally appreciated, though some improvements were suggested.
Value for Money
7.84
Guests felt the experience was worth the price, especially given the quality of food.
Food and Beverage
8.89
Food was consistently praised for its taste and variety.
Overall Experience
7.86
Overall satisfaction high, with a mix of positive and negative feedback balanced out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:18

Property Description

Luxurious Hot Spring Baths and Sauna
Indulge in rejuvenating hot spring baths and unwind in the relaxing sauna at Aso Baien Spa Resort.

Delicious Higo Beef Dishes and In-Room Massages
Savor exquisite Higo beef dishes and pamper yourself with in-room massages for the ultimate relaxation experience.

Convenient Amenities and Attractions
Enjoy free wired internet, drinks vending machines, and free parking. Explore nearby attractions like Aso Farmland and Cuddly Dominion petting zoo for a fun-filled getaway.

Book your stay at Aso Baien Spa Resort for a revitalizing escape amidst stunning natural surroundings.

Important information:

Check-in is strictly until 19:00. Guests arriving after 19:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that the hot spring bath may be closed due to construction. Please contact the property in advance for further details.

Guests with a tattoo may not be permitted to use the property’s pools or other facilities where the tattoo might be visible to other guests.

Please be informed that meals are not offered on site, and that there are no restaurants in the area around the property. Guests are advised to either bring their own food or have dinner before traveling to the area.


Arden Hotel Aso Bus Stop is right in front of the hotel. The busses to this bus stop depart from JR Kumamoto Station.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for ¥1,100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 155 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
D
Daniel • solo_traveller • ch
9
2026-05-23 • via Nuitee
G
Gareth • solo_traveller • gb
9
Pros:

This was our second time staying here and it didn't disappoint. The facilities are top class, particularly the rooms, the Onsen and the evening meal. It is a really relaxing and indulgent place where you can feel special. It's also very handy for visiting the nearby volcano.

Cons:

It's quite expensive for us so we could only afford to stay for one night.

2026-05-22 • via Nuitee
Y
YUMIKO • extended_group • jp
8
お風呂が素敵
Pros:

お風呂が広くゆったり過ごせました。
館内のお風呂は朝に入りましたが絵画のような景色でとても素敵でした。
夕食はお寿司がとても美味しかったです。
お風呂の入った後の飲み物がとても美味しくいろいろ自分の好きなものを選ぶことが出来楽しかったです。

Cons:

館内が広く足の悪い母は少し疲れたようです。

2026-05-14 • via Nuitee
T
Tuz-rong • couple • tw
8
泡湯空間大 晚餐豐盛
Pros:

泡湯分室內和戶外, 都非常大而舒適，自助晚餐很豐盛好吃

Cons:

房間沒有浴室 所有人都需到浴場洗澡，平台訂房時應該特別標註，在意者可避開

2026-05-05 • via Nuitee
成松 • solo_traveller • jp
10
Pros:

お風呂とご飯が、りーずなぶるにたべられた。
お風呂が温度かちょうどよかつた。

2026-05-01 • via Nuitee
N
Nirk • family_with_children • ee
5
Pros:

The hotel is old. Need renovation. Breakfast is too expensive.

2026-04-30 • via Nuitee
J
James • solo_traveller • au
7
Pros:

Food in the buffet dinner
Landscape garden
Free alcoholic drinks with dinner

Cons:

Need to pay for the locker when you enter the onsen
Only have ONE per room
No bathrinyour own room

2026-04-28 • via Nuitee
H
hayashi • solo_traveller • jp
8
2026-04-27 • via Nuitee
古閑 • solo_traveller • jp
4
2026-04-16 • via Nuitee
K
KENICHI • solo_traveller • jp
9
2026-04-13 • via Nuitee
T
Tutiyaporn • extended_group • th
10
Pros:

Dinner and breakfast, spacious room, indoor and outdoor onsen, free parking

Cons:

Not any

2026-04-12 • via Nuitee
K
Kunyaporn • extended_group • th
10
Pros:

Staff was extremely helpful we had problem with our car staff help to talked with rental company and the police. We would like to thank you for their help very much.

The scenery was extremely beautiful and onsen was so great. We can feel the real nature.

Breakfast and dinner were wonderful. A lot of choices and dinner also included variety of drinks and alcohol.

2026-04-08 • via Nuitee
M
Mayumi • couple • jp
8
お風呂とご飯良かったです！
Pros:

ご飯が美味しかったです。

Cons:

お部屋が古かったし部屋にお風呂がないのが残念でした。
和室だったので布団を自分で敷くのはいいけどお布団がちょっと古い感じてわした。

2026-04-06 • via Nuitee
N
norio • extended_group • jp
9
エレベーターをどうにするべき
Pros:

他の方も書いてる通り、食事が豊富でどれも美味しく素晴らしかった。また、スタッフの対応も良かった。

Cons:

施設自体は、結構古いが清掃が行き届いており、さほど気にはならない。ただ、あの客室であの小さなエレベーター1台は辛い。結構待たされた時もあった。別の場所にもう1台作るなどして、分散するようにしたが良いかと。

2026-04-05 • via Nuitee
J
JEONG JUN • solo_traveller • kr
9
Pros:

한적한 장소에 있는 료칸식 호텔입니다. 높지 않은 가격에 야외 온천과 뷔페식 저녁 그리고 간단한 아침을 먹을 수 있습니다 그리고 주변에 골프장들이 많이 있어 일본 골프 여행 올 때 숙박할 만한 곳입니다

Cons:

주변에 한적한 곳이라 편의점이 없던 것이 약간 불편한 점이었고 그리고 방마다 샤워실이 구비되어 있지 않은 점입니다. 하지만 야외 온천장과 실내온천까지 완벽하게 구비되어 있어 큰 문제는 없었습니다

2026-04-04 • via Nuitee
堀 • family_with_children • jp
8
家族との最高の思い出
Pros:

食事は美味しくお寿司が凄く家族に好評で、温泉も気持ち良く毎日の疲れを取れていい家族旅行になりました。
古風があり庭園が綺麗で解放感ありとても良かったです。スタッフの方も親切で良かったと思います。

Cons:

部屋の電気の電源が分かりずらく、暗めにして寝たかったです。お風呂が滑りやすく子供にはちょっと危なかったかなと思います。綺麗な庭園でしたのでもう少しライトアップしてたらもっと良くなりそうです。

2026-04-01 • via Nuitee
K
KOUICHI • family_with_children • jp
8
満足です。孫たちが大喜びだったのでこの宿にしてよかったです。
Pros:

食事とお風呂はコストパフォーマンスがすごい。
想像以上でした。
あか牛のステーキとハンバーグ、しゃぶしゃぶなど、
食事だけでもかなりお得感ありました。
朝食バイキングも満足しました。
食べすぎたくらいです。
スタッフの対応も素晴らしいです。

Cons:

一点だけ、布団が薄くて硬く、寝心地が悪かった。
これがなければ満点でした。

2026-04-01 • via Nuitee
M
MAKI • family_with_children • jp
9
リフレッシュできた。大満足！
Pros:

お食事とお風呂が素晴らしかった。食事は、バイキングで品数も豊富で特にお刺身とカプレーゼが美味しかった。また、アルコール類も飲み放題で、デザートにはソフトクリームもあった。お風呂もとーっても広くて、素敵だった。スタッフの方は、東南アジア系の方がほとんどでしたが、みなさん日本語が堪能で、フレンドリーでとても好印象でした。

Cons:

施設が古かった。でも、とてもきれいに清掃されていたので気持ちが良かった。スリッパというか下駄というか、履物が男物と女物が適当な数置いてあって、私たちは女子のみのだったので、男物の大きな履物をはかなくてはいけなくて困った。浴衣などは自分で好きなサイズを取ってくるシステムなので、履物も好きなサイズのものを取ってこれたらよかった。

2026-04-01 • via Nuitee
S
Sohee • extended_group • us
10
Wonderful
Pros:

Breakfast and dinner was excellent. Hot springs was wonderful

2026-03-31 • via Nuitee
加納 • couple • jp
10
2026-03-29 • via Nuitee