Locke de Santa Joana

Hotels
9.4 (1160 reviews)
18 Rua Camilo Castelo Branco , Lisbon , pt

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that early check-in at 14:00 or late check-out until 13:00 can be available upon request for an additional charge.

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/AL
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1160 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
D
Deborah solo_traveller fi
9
Beautiful property. Would stay there again.
Pros:

Beautiful property and loved that it was different than the norm. Loved that the air conditioning worked wonderfully and that there was a door on the shower. Having a little studio was great, nice having a sink and refrigerator. The bed and bedding were comfy and we slept great.

Cons:

The shower head was too high so there wasn’t much water pressure. The pool area fills up quickly, like before 8:00.

2026-06-20 via Nuitee
D
Deborah solo_traveller ca
10
Excellent. Front desk staff provided us wirhbexcellenu service.
Pros:

The property was close to everything.

Cons:

Small pool

2026-06-19 via Nuitee
A
Armelim solo_traveller pt
9
2026-06-18 via Nuitee
D
Danni couple nz
7
Overall very good
Pros:

Spacious room. Good location.

Cons:

Hotel bar was expensive. The pool is more a plunge pool than a swimming pool. People reserved poolside seats very early and this was not monitored by staff. No room service.

2026-06-18 via Nuitee
S
Sanja solo_traveller de
10
2026-06-17 via Nuitee
H
Harry couple be
9
Nieuw mooi Hotel met zeer goed ontbijt en fantastisch centraal gelegen.
Pros:

Mooi en gezellig nieuw Hotel. De receptie/inkom is niet representatief voor het Hotel, eens verder in het hotel is het veel mooier en beter afgewerkt. Mooi en rustig gelegen (Je hoeft geen schrik te hebben voor het lawaai voor de aansluitend liggende brandweerkazerne, wij hebben deze gedurende ons verblijf van 2 weken, niet 1 keer gehoord. Zeer mooi uitgebreid ontbijt, rijkelijk gevarieerd, heb wel broodjes of pistolets gemist op het buffet.

Cons:

Raar gegevens was dat de kamer slechts 1x per week word gepoetst (wel worden de handdoeken en toiletpapier dagelijks vervangen op verzoek of bijgevuld) Maar bedden worden bvb niet opgemaakt, wat we nogal raar vonden voor zulkHotel

2026-06-16 via Nuitee
A
Andriana couple ua
8
2026-06-16 via Nuitee
F
fallah couple gb
5
Pros:

location

Cons:

Unconfortable bed
dark room
unclean and old towels
no bathrobe
no sleeper
dark room
not friendly staffs

2026-06-15 via Nuitee
S
Simone solo_traveller nl
9
Pros:

Erg mooie accomodatie

Cons:

Drukte bij het zwembad

2026-06-15 via Nuitee
S
Sohail couple gb
6
It’s an okay hotel. However I wouldn’t stay again
Pros:

Its is in a good location.

Cons:

It’s an absolute maze.

The property is hard to navigate.

Not for the faint hearted or elderly!

2026-06-13 via Nuitee
J
Jonas couple dk
4
2026-06-13 via Nuitee
G
Giray family_with_children nl
6
2026-06-13 via Nuitee
Z
Zoe couple gb
9
2026-06-13 via Nuitee
M
Mitchel couple us
8
2026-06-13 via Nuitee
B
Brooke couple gb
8
Perfect stat and I would 100% stay again and recommend
Pros:

Lovely staff, good food, nice grounds and well kept. couldn’t fault the hotel, the bar down stairs the cocktails was amazing & the bar man ( Young guy) was really friendly and very good at making cocktails and easy to talk too. The man working the pool bar was lovely too, the security guard again young man was so nice and helpful! really surprised to see a lot of the young staff especially was amazing. But all the staff was amazing.

Cons:

eally nice property- only thing I would say is the pool was really busy and I think most the people was not from our hotel. So limited beds & chairs, I would have a security showing bands in the day to use pool facilities or dinner reservations. Also add more sun chairs & beds. other than that the hotel was great, really friendly staff.

2026-06-13 via Nuitee
M
Martyna couple nl
8
2026-06-12 via Nuitee
T
Ting couple sg
8
还不错
Cons:

酒店一楼有一个小咖啡店,早上可以点咖啡喝也有面包和蛋挞很方便,价格也很实惠

2026-06-11 via Nuitee
L
Lütfi couple tr
9
Her şey harikaydı, küçük detay kusurlara değinmek istemiyorum. Herkesin emeğine sağlık.
Pros:

Temizlik kesinlikle iyiydi. Konumu aynı şekilde. Ve tesisin olanakları. Otelin havuzu, şezlongları, barı, iki ayrı konseptte restoranı. İçerisinde bulunan iki kiralık vespa motorsiklet. Lizbon’a tekrar gelirsem kalacak yer aramam.

Cons:

Çok küçük bir detay olarak, kaldığım odanın duş kabininin kapısı tam kapanmıyordu bu da suyun dışarı çıkmasına sebep oluyor. Basit bir yöntemle düzeltilebilir.

2026-06-10 via Nuitee
T
TzuYing family_with_children tw
8
2026-06-10 via Nuitee
A
Ana couple pt
8
2026-06-10 via Nuitee