Locke de Santa Joana

Hotels
9.4 (1274 reviews)
18 Rua Camilo Castelo Branco , Lisbon , pt

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Difficult navigation of property

Categories

Cleanliness
8.55
Some complaints about room cleanliness and service; needs improvement.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.52
Great location with easy access to restaurants and attractions.
Room Quality
9.56
Rooms were described positively, particularly the upgrades and amenities.
Amenities
9.51
Wonderful facilities including dining options, albeit some confusion in layout.
Value for Money
9.04
Generally a good value, though some felt certain aspects were lacking.
Food and Beverage
9
Food quality noted positively, but breakfast options were limited.
Overall Experience
10
Overall experience was very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:04

Property Description

Convenient Location in Lisbon

Situated only 300 meters from the center of Lisbon, Locke de Santa Joana offers easy access to the city's main attractions.

Modern Amenities

Enjoy a refreshing swim in the seasonal outdoor pool, stay fit at the fitness center, and benefit from the convenience of air-conditioned rooms and private parking with an electric vehicle charging station.

Dining and Relaxation Options

Indulge in a buffet or continental breakfast, dine at the on-site restaurant, grab a coffee at the coffee shop, or unwind with a drink at the bar. Guests can also unwind in the garden for a peaceful retreat.

To book your stay at Locke de Santa Joana and experience a blend of comfort and convenience in Lisbon, reserve your room now.

Important information:

Please note that earlier check-in or later check-out are possible upon request and for an additional charge

A weekly cleaning service is provided for stays of 7 nights or longer. Additional cleaning services can be arranged upon request for an extra fee.

The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite unit and some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Dog stays: 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 12056/ALThis property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 1274 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
C
Christina solo_traveller es
5
2026-07-25 via Nuitee
C
Clémentine couple dk
8
2026-07-24 via Nuitee
E
Elizabeth couple ie
8
2026-07-24 via Nuitee
B
Bruno couple br
5
Razoável para quem queria relaxar e curtir a área externa.
Pros:

Quarto

Cons:

Total desorganização no controle da piscina. Qualquer um poderia acessar a area vindo da rua, usar as cadeiras e piscina sem qualquer incomodo. Deixando os hospedes sem lugar para sentar, deitar e usar a piscina. Existe uma pulseira de controle que de nada serve.

2026-07-24 via Nuitee
M
Maddison couple au
10
2026-07-24 via Nuitee
E
Erin couple ca
7
Pleasant and relaxing. Cramped at times. Slow elevators.
Pros:

Loved the pool and storages + dishwasher and laundry machine. Location was quiet.

Cons:

Size of bathroom + floor was soaked whenever showered. No replacement of toilet paper. Restaurant food was awful. Drinks were delicious but expensive.

2026-07-24 via Nuitee
M
Marion couple gb
10
2026-07-24 via Nuitee
M
Milbi2 solo_traveller lu
10
Pros:

Sehr Freundliches und Hilfsbereite Personal.
Schöne Zimmer.

2026-07-23 via Nuitee
L
Laritza solo_traveller us
8
2026-07-23 via Nuitee
J
Joao couple pt
6
Pros:

Espaço e localização

Cons:

Quarto sujo, staff pouco prestavel e pouco atento

2026-07-22 via Nuitee
A
Alethea family_with_children gb
7
Good stay
Pros:

Great location, very quiet

Cons:

Floor numbering very confusing and overall seemed very expensive

2026-07-22 via Nuitee
E
Ellie solo_traveller gb
10
Wonderful
Pros:

Amazing stay, staff were lovely, amazing room and pool! Super clean and comfortable. Would definitely recommend!!

2026-07-22 via Nuitee
S
Sarah couple ie
9
Pros:

we had a balcony studio room it is defiantly worth it as i wouldn't like to see the smaller rooms as they where quite small. We loved having the view to the pool i would stay here again

Cons:

maybe more beds at the pool

2026-07-22 via Nuitee
G
George couple au
9
2026-07-22 via Nuitee
P
Pernilla extended_group se
8
2026-07-21 via Nuitee
V
Vincentia solo_traveller gb
10
Comfortable stay and great value for money!
Pros:

Had a fantastic stay at a studio room in Locke de Santa Joana. The room was clean and well set up. The bed was comfortable, the waterfall shower was amazing after a hot day of sight seeing. The cleanliness overall was excellent and the staff were friendly and super helpful, even allowing me and my friend to check in early. Even though the world cup was on and being played on a projector by the pool, the noise was minimal due to sound dampening windows. Great location, just a short metro ride into the center. Couldn't ask for more!

Cons:

Getting to the room was a bit of a mission with the confusing floor levels but maps were provided around the complex so got used to it eventually! :)

2026-07-21 via Nuitee
P
Pierre extended_group be
9
2026-07-21 via Nuitee
R
Rionach couple ie
10
Fantastic
Pros:

Beautiful hotel. Gorgeous modern rooms. Well equipped with kitchen and wardrobe space. the restaurant by the pool and pool bar was amazing.

Cons:

We had room on the ground floor looking out to the main road and was disappointed with the lack of light that it allowed into the room as it appeared dark. However that did not effect the enjoyment of our stay,

2026-07-21 via Nuitee
N
Natalie extended_group gb
8
Nice
Pros:

Really lovely hotel, modern, clean and tidy. Brilliant facilities. The pool area is beautiful. Perfect for a little getaway or work trip like I did.

Cons:

Staff were a little rude at times, bar area by the pool gets so busy and there is no system, you have to fight your way in for a drink, at one point I waited half and hour whilst they served all the men that walked up before me. Also the pool area gets really busy and there were lots of times we couldn't lay by the pool. Not sure how you can improve this but maybe people staying there could get priority.

2026-07-21 via Nuitee
B
Bouhya solo_traveller fr
9
Très agréable séjour en solo
Pros:

J’ai passé un très bon séjour. Le quartier est très agréable et je m’y suis sentie en sécurité tout au long de mon séjour, ce qui est un vrai plus pour une voyageuse seule. La piscine est également très agréable et parfaite pour se détendre après une journée de visite. Je recommande l’hôtel sans hésiter.

Cons:

RAS

2026-07-21 via Nuitee