The Passenger, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.4 (731 reviews)
Europastrasse 10 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Cons:
Issues with room size
Noisy neighbors

Categories

Cleanliness
8.18
Generally clean but issues with room conditions noted.
Service
8.75
Friendly service from staff mentioned positively.
Location
8.89
Convenient location close to shopping and amenities.
Room Quality
7.64
Room size and soundproofing were major concerns.
Amenities
8.67
Good facilities with accessible gym and modern design.
Value for Money
8.13
Price may not reflect the comfort level due to room issues.
Food and Beverage
8.48
Breakfast options good, but could use more variety.
Overall Experience
8.45
Enjoyable stay despite some issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:38

Property Description

Luxurious Amenities
Indulge in a fitness centre, terrace, and a stylish restaurant and bar at The Passenger.

Modern Comforts
Relax in air-conditioned rooms equipped with top-notch facilities like a coffee machine, flat-screen TV, and a safety deposit box.

Multilingual Staff
Feel at ease with our friendly receptionists fluent in German, Greek, English, and Spanish.

To experience unparalleled comfort and luxury at The Passenger, book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 731 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.89
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.45
R
rope • couple • at
8
2026-05-30 • via Nuitee
D
Dmytro • couple • ua
9
Pros:

Хороший современный отель, все сделано для удобства гостей. Номер чистый, ежедневная уборка и смена белья.

Cons:

Далеко от центра города. Можно было бы остановку автобуса и троллейбуса сделать рядом с отелем.

2026-05-30 • via Nuitee
B
Bianca • solo_traveller • at
10
2026-05-30 • via Nuitee
M
Mischa • solo_traveller • ru
9
Ein gutes Hotel für gehobene Geschäftsreisen
Pros:

Das Hotel wirk sogar fast wie ein fünf-Sternen-Hotel. Das Personal ist sehr freundlich, sehr sauber, ein gutes Frühstück, eine angenehme Raumausstattung. Im Zimmer alles notwendige bis Wattestäbchen da.

Cons:

Wenn man Wermutstropfen suchen muss, würde ich das Folgende nennen (also hat den Aufenthalt kaum beeinflusst). Das ist ein Hotel anscheinend für Geschäftsreisen. Zumindest wirkt das Design und das Verhalten vom Personal nicht entspannend, sondern eher geschäftstüchtig. Das Frühstück könnte für diesen Preis etwas schicker und vielfältiger sein. Mein Duschkopf hat getropft. Die Züge des Bahnhofs in der Nähe sind minimal hörbar. Das Zimmer ist etwas klein.

2026-05-30 • via Nuitee
R
Radim • solo_traveller • cz
1
Cons:

4 tydny od check-in stale drzi blokaci platby za ubytovani., ktera byla vplne vysi zaplacena pri check-out. Pdryonal to neresi.

2026-05-30 • via Nuitee
A
Abdullah • couple • sa
10
2026-05-30 • via Nuitee
L
Lisa • solo_traveller • at
7
2026-05-29 • via Nuitee
N
Nihat • couple • gb
1
Çok kötü
Pros:

Odanın içinde hiç bir araç gereç yoktu ödediğim ücreti iki defa alındı araba parkı için 25 Euro fazladan alındı bookine ödediğim halde aynı ücreti otelde aldı

Cons:

Oda çok kötüydü

2026-05-29 • via Nuitee
E
Eszter • couple • hu
8
2026-05-29 • via Nuitee
E
Eszter • family_with_children • hu
8
2026-05-29 • via Nuitee
S
Silvana • extended_group • es
1
Pros:

Que es nuevo.

Cons:

El alojamiento está lejos del centro, luego hicimos una reserva por booking, vaya sea de paso, Malísima la atención al cliente se booking, veníamos de un alojamiento con problemas ya que no era lo que habíamos reservado. Cuando llegamos a este nos dicen que no tienen habitaciones que estaban full, que debíamos de cancelar nosotros. Nadie se hizo cargo.

2026-05-28 • via Nuitee
U
Udo • solo_traveller • de
7
Für ein langes Wochenende sehr gut
Pros:

Super Lage zur Stadt und Flughafen

Cons:

Das Frühstück ist nicht Preis-Leistung konform.

2026-05-27 • via Nuitee
M
Michelle Rossouw • solo_traveller • za
10
2026-05-27 • via Nuitee
B
Brendan • solo_traveller • at
9
2026-05-27 • via Nuitee
S
Sari • solo_traveller • fi
9
Sari
Pros:

Ystävällinen ja auttavainen henkilökunta. Hyvät liikenneyhteydet. Todella siisti huone. Ikkunasta alppinäkymä. Huoneet tosi hyvin äänieristetyt, myöskään liikenteen meteli ei kuulu.

Cons:

Kaupat olivat kiinni pyhäpäivinä, mutta tämä ei ole tietenkään Hotellin vika.

2026-05-26 • via Nuitee
A
Andrew • extended_group • gb
10
An excellent hotel with easy links into the city centre
Pros:

Clean and excellent design
Staff were excellent

Cons:

Nothing

2026-05-25 • via Nuitee
H
Heather • family_with_children • ca
9
We had a fabulous stay!
Pros:

We didn’t have breakfast at the hotel.
We arrived in Salzburg by train and took an Uber from the station to the hotel. The location is a little out of the historic centre but it was just a 20min bus ride. Transit was pretty easy to navigate. There is a shopping centre and IKEA across the street from the hotel. We took the bus from the opposite side of the mall. There is a stop just past the hotel though. Amazing staff! Clean modern rooms. I would stay here again.

Cons:

When we got to the hotel we were a little confused as to the entrance but we made it to reception.

2026-05-25 • via Nuitee
G
Gabriel • family_with_children • ar
8
Pros:

Buenas camas y excelente desayuno. Muy buena Sara en la recepción.

Cons:

Muuuy caro el parking. Desayuno también caro, pero muy bueno. Horario tarde para el domingo que no pudimos tomarlo porque teníamos que irnos a las 7:30.

2026-05-25 • via Nuitee
S
Stefanie • extended_group • de
7
2026-05-24 • via Nuitee
H
Huu Tri • couple • de
6
2026-05-24 • via Nuitee