The Passenger, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.4 (963 reviews)
Europastrasse 10 , Salzburg , AT

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Cons:
Issues with room size
Noisy neighbors

Categories

Cleanliness
8.18
Generally clean but issues with room conditions noted.
Service
8.75
Friendly service from staff mentioned positively.
Location
8.89
Convenient location close to shopping and amenities.
Room Quality
7.64
Room size and soundproofing were major concerns.
Amenities
8.67
Good facilities with accessible gym and modern design.
Value for Money
8.13
Price may not reflect the comfort level due to room issues.
Food and Beverage
8.48
Breakfast options good, but could use more variety.
Overall Experience
8.45
Enjoyable stay despite some issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:38

Property Description

Luxurious Amenities
Indulge in a fitness centre, terrace, and a stylish restaurant and bar at The Passenger.

Modern Comforts
Relax in air-conditioned rooms equipped with top-notch facilities like a coffee machine, flat-screen TV, and a safety deposit box.

Multilingual Staff
Feel at ease with our friendly receptionists fluent in German, Greek, English, and Spanish.

To experience unparalleled comfort and luxury at The Passenger, book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 963 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.89
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.45
U
Uwe • couple • de
10
Würde wieder dieses Hotel buchen
Pros:

Ausgezeichnet. Sehr großes Früstücksbuffet. Großer Raum, hell. Auswahl an Speisen seht gut

Cons:

Die Barrierefreiheit ist noch Ausbaufähig

2026-09-19 • via Nuitee
L
LE NHAT ANH • solo_traveller • vn
9
It was lovely.
Pros:

The staff was friendly and helpful. The neighborhood is generally quiet. The location is near the metro station and a shopping center.
New arrival guests to the hotel may find the entrance a bit confusing. They have a small door on the side of the building (probably for quick access to the elavator for already checked-in guests, which is a plus), but the reception is still one escalator away, to the second floor. Or you can just take the main entrance at the front with stairs to reach the reception.
Not a bad thing though (they have signs to show directions), but it will be helpful for new guests, especially those arrive by metro, you will see the side door with the hotel name first and immediately choose that entrance, haha.

2026-09-19 • via Nuitee
R
REEM • solo_traveller • sa
10
2026-09-19 • via Nuitee
M
Manuel • extended_group • it
8
Pros:

Bell'hotel di catena, struttura molto nuova ed accogliente. Staff sempre molto disponibile e ricco di informazioni. Camera di dimensioni buone, con servizi ed accessori all'altezza. Ottimo il centro commerciale molto vicino.

Cons:

Per il nostro scopo era un pochino fuori zona, ma veramente comodo giusto fuori l'autostrada. La vicinanza con la ferrovia si sente ma non disturba eccessivamente. La struttura dove è incluso l'hotel è un po' complessa ma una volta capito come funziona diventa semplice da girare.

2026-09-19 • via Nuitee
B
Barbara • couple • it
9
Pros:

Personale molto gentile. Posizione comoda vicino all’uscita dell’autostrada per chi è in transito. Siamo arrivati verso le 21.00 ed abbiamo avuto la possibilità di cenare.

Cons:

Colazione nel complesso buona ma migliorabile la parte dolce.

2026-09-18 • via Nuitee
E
Ewelina • couple • pl
9
Pros:

Wszystko ok

Cons:

cena śniadania trochę za wysoka.

2026-09-18 • via Nuitee
C
Christian • solo_traveller • at
10
2026-09-17 • via Nuitee
M
Matthias • solo_traveller • de
9
2026-09-17 • via Nuitee
U
Urishl • family_with_children • il
8
סביר, רחוק ממרכז העיר, ארוחת בוקר יקרה, חדר קטן ונקי
Pros:

המלון בסדר, חדיש ונקי, הצוות מסביר פנים, וחיובי, החדרים מעט קטנים לטעמי, יש ארון מאוד קטן.

Cons:

מחיר ארוחת בוקר גבוה מאוד, מבקשים 25 יורו לאדם - לקחתי 2 חדרים לי עם אשתי ובני עם אשתו, ל 4 אנשים 100 יורו, מחיר מוגזם. בקניון ממול אכלנו ארוחות בוקר טובות מאוד בפחות מחצי מחיר.
כמו כן מבקשים מחיר מוגזם לחניה במלון, 25 יורו ליום חניה - חניתי בחינם 200 מטר משם בחניה הפתוחה של הקניון.
מסילת הרכבת עוברת ממש בסמוך, בלילה שומעים רכבות חולפות.

2026-09-17 • via Nuitee
S
Siddharth • solo_traveller • in
1
Pros:

Nothing

Cons:

Rude staff

2026-09-17 • via Nuitee
M
Manfred • couple • at
8
2026-09-16 • via Nuitee
F
Faisal • couple • om
5
They charged me €25 for one day of parking in the basement, even though there is parking available in the hotel’s outdoo
Cons:

They charged me €25 for one day of parking in the basement, even though there is parking available in the hotel’s outdoor area that is free of charge.

The room is very small and cramped.

I also asked for slippers, and they told me to come to the reception and pick them up myself instead of delivering them to my room.

2026-09-13 • via Nuitee
V
Vinicius Almendro • solo_traveller • br
9
Pros:

Excelente atendimento, em especial ao Felix, muito prestativo e educado! A limpeza e conforto dos quartos também é muito boa. A academia também é excelente

Cons:

O banheiro tem uma parede translúcida para o quarto, quando você acendia a luz acaba atrapalhando quem estava dormindo.

2026-09-11 • via Nuitee
P
Philip • solo_traveller • at
7
Pros:

der kollege beimmeinem night-check in war hoch professionell, besonders freundlich und entschied damit meinen eindruck der übernachtung...gratulation zum kundenverständnis

Cons:

die dusche war verkalkt und damit beeinträchtigt.

2026-09-10 • via Nuitee
V
Vikrant • couple • es
8
2026-09-09 • via Nuitee
C
Charly • solo_traveller • at
10
2026-09-08 • via Nuitee
M
Michael • solo_traveller • at
10
2026-09-07 • via Nuitee
M
Mohammad • extended_group • kw
10
2026-09-07 • via Nuitee
M
Mattia • couple • it
10
Tornerei sicuramente qui
Pros:

Per prima cosa, la cortesia di tutto lo staff. La presenza del parcheggio riservato. Le dimensioni della camera, gli arredi, la pulizia e, vista la mia altezza, le dimensioni e la comodità del letto matrimoniale. La vicinanza alle fermate dei mezzi pubblici, comodissimi per raggiungere il centro storico. Ci hanno anche fornito due voucher per l'utilizzo gratuito dei mezzi pubblici.

2026-09-07 • via Nuitee
A
Anna • solo_traveller • at
10
2026-09-04 • via Nuitee