Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious apartments
Helpful staff
Good location
Cons:
Cleanliness issues
Limited kitchen amenities
Outdated furnishings

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness issues, including mold and inadequate cleaning, affecting the overall sentiment.
Service
9.18
Multiple reviews praised the helpfulness of the host and staff, indicating high service quality.
Location
8.72
Guests noted the location was convenient for dining, shopping, and attractions, although some found it a bit far from the center.
Room Quality
8.17
Rooms were described as spacious, though some complained about outdated or dark rooms and missing amenities.
Amenities
7.7
Several reviews indicated a lack of sufficient kitchen equipment and other amenities, affecting their experience.
Value for Money
9.16
Many travelers felt the apartment was great value for the price, with good space and comfort.
Food and Beverage
8.71
Food options were accessible nearby, as mentioned in the reviews, contributing positively to the stay.
Overall Experience
8.68
Guests generally expressed high satisfaction despite some noted issues, leading to a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:47

Property Description

Sustainable Aparthotel in Central Tulum

Luxurious Amenities: Casa de Piedra Tulum offers air-conditioned units with modern facilities, including a coffee machine, microwave, and flat-screen TV. Guests can enjoy the convenience of a safety deposit box, terrace, and private bathroom with a shower. Some units even feature a balcony or patio with garden views.

Relaxing Rooftop Pool: Unwind by the rooftop pool and soak in the sun while enjoying the picturesque surroundings of Tulum. Whether it's a refreshing dip or lounging with a drink, the pool area offers a tranquil escape for guests.

Convenient Location: Situated in the heart of Tulum, guests have easy access to nearby attractions such as the Tulum Archeological Site and Tulum Bus Station. With free WiFi, free private parking, and a bicycle rental service, Casa de Piedra Tulum ensures a seamless stay for all guests.

Book your stay at Casa de Piedra Tulum for a memorable and sustainable experience in Tulum!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 161 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 8.68
B
Ben • solo_traveller • gb
10
2026-05-22 • via Nuitee
D
D_S_travelling • solo_traveller • de
9
2026-05-09 • via Nuitee
C
Castillo • solo_traveller • mx
9
2026-04-30 • via Nuitee
R
Ruby • solo_traveller • nz
10
Lovely spot
Pros:

Nice open plan apartment. Air conditioning and fans were nice. Larger windows also made the place light and airy. Bathroom was spacious and having a small kitchen was lovely. Quiet area but close to a supermarket and only a 15min walk to the main strip of shops.

Cons:

Rooftop and pool could use some cleaning and love, not as pictured.
Stairs aren't well designed and also steps to the shower can be slippery, not a big problem for us but may be for others.

2026-04-14 • via Nuitee
C
CELQ • family_with_children • mx
10
2026-04-13 • via Nuitee
A
Antonio • extended_group • it
8
Pros:

Ambiente molto grande ed ordinato

Cons:

Poco fornita

2026-04-09 • via Nuitee
S
sarah • family_with_children • gb
7
Pros:

The pool was nice and was happy with the room amenities- like kitchen, fridge, bathroom.

The room is also very aesthetic

Cons:

The bed was very uncomfortable and had some suspicious stains on the sheets, head board, and towels.

Also a lot of noise from other guests

2026-04-06 • via Nuitee
P
Piotr • couple • pl
10
Pros:

I spent 6 weeks and everything was great. The host was helpful and kind. Quiet neighborhood, close to a shop. I'd love to come back again.

2026-04-01 • via Nuitee
L
Larissa • extended_group • br
9
Excelente hospedagem no coração de Tulum
Pros:

A acomodação é exatamente como nas fotos, super espaçosa e completa para uma boa estadia. Está perto do centro, perto de supermercado e posto de combustível na esquina. Fomos super bem atendidas pela equipe!

Cons:

Estava tudo ótimo, apenas como sugestão de melhoria, a iluminação à noite no apartamento poderia ser melhor. Faltou uma boa luz para nos arrumarmos :)

2026-03-30 • via Nuitee
F
Fabio • family_with_children • it
8
Pros:

Appartamento ampio e gradevole. Il contatto con l'host è stato positivo: non ci ha risparmiato informazioni e suggerimenti.

Cons:

La cucina era poco attrezzata, comunque sufficiente.

2026-03-30 • via Nuitee
E
EMILIANO • family_with_children • mx
10
2026-03-28 • via Nuitee
E
Elisa • couple • fr
7
2026-03-23 • via Nuitee
S
Sven • family_with_children • ch
7
Trotz Mängel stimmt das Preis-Leistungs-Verhältnis
Pros:

Die Lage war etwas abseits, deswegen eher ruhiger. Gute Lage, aber Fahrrad unbedingt zu empfehlen. Ausserdem war die Wohnung sehr groß. Das Preis- Leistungsverhältnis stimmt, trotz der Mängel. Sehr freundlicher Hausmeister.

Cons:

Die Dachterasse war zur Hälfte nicht zu benutzen, da die Bodenbalken sehr alt und teilweise entfernt wurden. Der Grill auf dem Dach ist nicht zu benutzen. Die Toiletten auf dem Dach wurden selten gereinigt und die Lampen gingen nicht. Unser Abfluss in der Küche war zweimal verstopft, wurde aber vom freundlichen Hausmeister direkt behoben. Die Küchenutensilien sollten mal erneuert werden. Die Armaturen waren alle sehr verkalkt. Das Bett knatscht wenn man sich dreht, ist aber sonst bequem.

2026-03-22 • via Nuitee
V
Victoria • family_with_children • es
5
2026-03-12 • via Nuitee
M
Monika ML • family_with_children • pl
8
Pros:

Very good location, awesome view from the room, we felt like National Geographic reporters, You can expect plenty birdsongs from early morning. it was quite shadowed room, but it was valued after sun. The air condition was working well. We liked the wood furniture. Beautiful patio. Cats always nearby. Very good street foods available within 500mts in whatever direction. A pros and cons decisions making, I would be back there for sure.

Cons:

Bathrooms equipment requires some refreshment, due to shower construction it was always water on the floor, would say risking to slip and fall.

2026-03-12 • via Nuitee
A
Alain • solo_traveller • fr
10
Pros:

J'ai été reçu de façon très courtoise et très cordiale par le propriétaire et son épouse, qui m'ont plusieurs fois rendu service. I was kindly by the owner and his wife who tried to help me. He sido ayudado y recibido de manera muy cordial por los propietarios.

2026-03-11 • via Nuitee
I
Irene • family_with_children • nl
7
Comfortable but can be better.
Pros:

Staff was friendly and helpful. Location was in an calm environment. The pool was refreshing.

Cons:

There was a lot of deferred maintenance. A kettle or coffee maker would have been nice to have in the apartment.

2026-03-11 • via Nuitee
A
Anabelle • family_with_children • fr
6
Passable
Pros:

Le logement était spacieux et il était possible de garer la voiture à proximité de l’immeuble, ce qui était pratique.

Cons:

Le logement était assez sombre et humide, probablement en raison de sa situation au rez-de-chaussée.
Attention, noté que le "canapé-lit" n'en est pas un : c'est un canapé et les draps fournis n'étaient même pas à la bonne taille (trop petit). Draps des chambres tachés...
Par ailleurs, des photos d’une piscine étaient présentes sur l’annonce Booking, mais nous n’avons reçu aucune information à ce sujet et nous ne savions pas si nous y avions accès. Enfin, l’hôte ne répondait aux messages que le matin, passé ce délai, vous n'aurez pas de réponse.

2026-03-09 • via Nuitee
T
Todd • couple • ca
7
Pros:

Location is great and entry instructions were clear

Cons:

Place is quite noisy with people going up and down the stairs. Pictures do not reflect the current condition of the facilities.
quite run down and in need of repairs especially decks.

2026-03-05 • via Nuitee
S
SAMY • family_with_children • fr
9
Excellent rapport qualité prix et d’immenses volumes
Pros:

Un appartement hyper spacieux, une toile tendue hyper agréable au-dessus du salon, très bonne communication avec le propriétaire, quartier calme.

Cons:

Peu d’ustensiles de cuisine et de vaisselle

2026-03-04 • via Nuitee