Ku Kuan Resort Hotel

Hotels
8.1 (2119 reviews)
No.6, Wenquan Lane, Section.1, Dongguan Road , Heping , tw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Great hot spring amenities
Good value for money
Cons:
Limited food variety
Some cleanliness issues noted
Small room sizes

Categories

Cleanliness
7.9
Several mentions of cleanliness, with some complaints about small dust in corners.
Service
8.4
Positive feedback on staff service and helpfulness.
Location
8.1
Convenient location near hot spring street, but a bit remote.
Room Quality
7.9
Rooms were clean, but some mentioned they were small.
Amenities
8.4
The hot spring amenities receive high praise.
Value for Money
8
Many reviews indicate a high value for the price paid.
Food and Beverage
7.7
Mixed reviews; breakfast needs improvement.
Overall Experience
8.4
Overall a satisfying experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Luxurious Accommodation
Ku Kuan Resort Hotel, located in the picturesque Heping district, offers a serene escape with modern amenities. The rooms feature stunning river or city views, private balconies, and cozy bedding, ensuring a comfortable stay for every guest.

Relaxing Hot Spring Bath
Indulge in ultimate relaxation at our hot spring bath, perfect for unwinding after a day of exploring. Let the soothing waters melt away your stress and rejuvenate your senses in a tranquil setting.

Convenient Facilities
From a shared lounge to a business center, Ku Kuan Resort Hotel caters to all your needs. Enjoy delicious meals at the on-site restaurant, stay connected with free WiFi, and explore the surrounding area with activities like cycling. Book now for a memorable stay in Heping!

Important information:

In accordance with local regulations in Taiwan, starting from January 1, 2025, the property will no longer provide disposable or single-use amenities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2119 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.1
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8
Food and Beverage: 7.7
Overall Experience: 8.4
R
Rick Lu • solo_traveller • tw
9
2026-06-20 • via Nuitee
S
Sorce • solo_traveller • tw
9
Pros:

早餐皆中式，其他皆不錯

Cons:

泡大眾湯在吊橋下方，被人看的感覺不是很優

2026-06-20 • via Nuitee
C
Cindy • solo_traveller • tw
9
2026-06-20 • via Nuitee
道煦 • solo_traveller • tw
9
2026-06-13 • via Nuitee
順和 • couple • tw
8
Pros:

早餐量多，但種類樣式不算多。地點不錯，房間面對大甲溪及谷關吊橋，景色很棒。街道空氣很好，可多去的地方。

Cons:

房間內的溫泉池不夠二個人一起泡。水溫也不太高。

2026-06-09 • via Nuitee
M
Mengchun • solo_traveller • tw
9
Pros:

風景，乾淨

2026-06-08 • via Nuitee
C
Chung-Ying • family_with_children • tw
7
大眾池景色優美.早餐選擇多菜色一般.老溫泉飯店.平日來cp值比較高
Pros:

面對山景色優美

Cons:

設施稍嫌老舊

2026-06-08 • via Nuitee
R
Ray紀 • family_with_children • tw
8
2026-06-04 • via Nuitee
義傑 • couple • tw
7
2026-06-01 • via Nuitee
道煦 • solo_traveller • tw
9
2026-05-30 • via Nuitee
彥翰 • couple • tw
7
2026-05-27 • via Nuitee
崇豪 • couple • tw
9
2026-05-26 • via Nuitee
怡伶 • solo_traveller • tw
7
2026-05-26 • via Nuitee
M
Mei Ling • extended_group • tw
5
服務態度不佳，請教是否有茶包，說沒看到就是沒有，可以直接說沒有就好，要客房服務拿冰塊說沒這種服務，請自己下來拿，又用塑膠袋裝，感受不佳！
Pros:

公共泡湯區

Cons:

服務態度

2026-05-25 • via Nuitee
旭峰 • extended_group • tw
8
Pros:

餐廳員工超友善

2026-05-24 • via Nuitee
雅慧 • family_with_children • tw
8
2026-05-24 • via Nuitee
瑜珊 • extended_group • tw
8
2026-05-24 • via Nuitee
L
Light • couple • tw
10
2026-05-24 • via Nuitee
Y
YuChang • family_with_children • tw
7
2026-05-23 • via Nuitee
T
ting yi • family_with_children • tw
3
適合泡湯不宜住宿
Pros:

四人房空間，床鋪軟硬適中

Cons:

房間有煙味，詢問服務員表示是房間施工期間施工人員抽煙，煙味隨空調飄入房間，告知櫃檯人員勸導，但隔日仍同樣問題，房間內仍是煙味飄入，期待飯店重視房務禁煙相關規定並能確實為顧客安全把關，因房間施工期間工班人員抽煙行為已危害房客住房安全及品質。

2026-05-22 • via Nuitee