Afaq Al Iman Hotel

Hotels
6.6 (628 reviews)
2679 عمر ابن عبدالعزيز , Al Madinah , sa

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
4.61
Rooms were unclean and not hygienic, with complaints about dirt and used items.
Service
5.58
Receptionists were rude and unhelpful, contributing to a negative experience.
Location
7.62
Location is decent but requires taxi to reach significant sites.
Room Quality
5.57
Rooms had issues such as leaking bathrooms and noise disturbances.
Amenities
5.6
Limited amenities and poor maintenance.
Value for Money
8.06
Price does not reflect the quality provided.
Food and Beverage
8.61
No specific complaints, but not mentioned in detail.
Overall Experience
7.18
A mix of poor and satisfactory experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:23

Property Description

Prime Location

Comfortable Accommodation

Friendly and Helpful Staff

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

6.6
Based on 628 reviews
Cleanliness: 4.61
Service: 5.58
Location: 7.62
Room Quality: 5.57
Amenities: 5.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 7.18
G
GROUP • extended_group • iq
8
Pros:

Thank you for hotel staff

2026-08-28 • via Nuitee
A
Ali • extended_group • sa
5
Cons:

واجهة الفندق من الخارج في الصورة غير الحقيقة تماما للاسف الواقع اسوء

2026-08-28 • via Nuitee
A
Aziz • family_with_children • sa
7
2026-08-28 • via Nuitee
O
Ousama • couple • es
6
Trato mejorable
Pros:

La ubicación hay muchos locales cerca del hotel.

Cons:

El personal de recepción bastante negligente e incomprensivo.

2026-08-27 • via Nuitee
S
Siddiqui • family_with_children • sa
8
IT WAS GOOD
Pros:

HOUSE KEEPING

Cons:

NEAR TO HARAM

2026-08-27 • via Nuitee
M
Muneeb Hayat • solo_traveller • pk
9
2026-08-26 • via Nuitee
M
mohammad ali • solo_traveller • es
1
Pros:

Reach on 16th night reception refused the booking they recharge almost triple price next day ask if they can return the next days money so I would like to change they say you may go but we did not returned any money . Highly disappointment. Never ever will go there again never will recommend it to anyone.

Cons:

There behavior just to make fraud.

2026-08-24 • via Nuitee
O
Opss • family_with_children • sa
7
2026-08-24 • via Nuitee
A
Alhasani • solo_traveller • om
10
2026-08-23 • via Nuitee
A
adel • extended_group • sa
8
2026-08-23 • via Nuitee
علي • solo_traveller • qa
10
2026-08-22 • via Nuitee
M
Mohamed • solo_traveller • sa
8
2026-08-21 • via Nuitee
N
Naveed • family_with_children • sa
8
2026-08-20 • via Nuitee
علي • couple • sa
10
2026-08-20 • via Nuitee
H
Hussein • family_with_children • gb
6
They deen to re-train their staff
Pros:

Overal good size rooms. Walking distance to haram.

Cons:

Reception and staff are not helpfull.

2026-08-20 • via Nuitee
T
Tarek • solo_traveller • de
6
2026-08-19 • via Nuitee
M
Mohamed • solo_traveller • us
1
Pros:

لم يعجبني شي
الغرفه ضيقه جدا لا توجد مكان لصلاه سوى امام الحمام

Cons:

لا استجابه ابدا عمد الاتصال لا احد يجسب وعند النزول وطلب شي لا يستجيب احد
طلبت غرفه بقيمة 80 دولار وتم اعطائي غرفه بقيمة 50 دولار ورايت ذالك في موقعهم لم يعجبني ابدا ولن اختاره مره اخرى ولا انصح باختياره

2026-08-17 • via Nuitee
A
Aamir Jamal • solo_traveller • sa
4
2026-08-16 • via Nuitee
S
Syed Qamber • family_with_children • sa
8
2026-08-16 • via Nuitee
ملهمة • solo_traveller • sa
10
Pros:

الموقع ممناز والغرفة مريحة والفندق نظيف

Cons:

يجب متابعة نظافة الغرف مثلا كل يومين او في الاسبوع مرتين

2026-08-14 • via Nuitee