Red Roof Inn Raleigh Northeast - Downtown

Hotels
•
Red Roof Inn
6.2 (229 reviews)
3804 New Bern Avenue , Raleigh , us

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms in some cases
Convenient location for some necessities
Cons:
Dirty environment
Noisy neighbors
Safety concerns

Categories

Cleanliness
5.59
Multiple mentions of cleanliness issues, including roaches and dirty rooms.
Service
7.56
Service experiences vary; some staff were accommodating but others were rude.
Location
5.1
Described as dangerous and associated with drug activity.
Room Quality
6.55
Rooms reported as dirty and noisy, with issues reported with amenities.
Amenities
5.58
Lack of basic amenities such as breakfast and coffee makers.
Value for Money
6.54
Some reviews suggest the price is not justified given the quality.
Food and Beverage
6.59
No breakfast offered; limited food options mentioned.
Overall Experience
6.06
Overall stay was deeply unsatisfactory, with multiple guests expressing distress about safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Convenient Location: Situated just 7.3 km from the North Carolina Museum of History, our hotel provides easy access to Raleigh's top attractions. Explore the State Capitol, North Carolina General Assembly, and Museum of Natural Sciences, all within a short drive from the property.

Modern Amenities: Enjoy a comfortable stay in our well-equipped rooms featuring a desk, flat-screen TV, and a kitchen with a stovetop in selected units. Our friendly staff, fluent in English, Spanish, Gujarati, and Hindi, are available 24/7 to assist with any requests.

Nearby Attractions: Located 13 km from Crabtree Valley Mall and 17 km from North Carolina Museum of Art, our hotel is the ideal choice for shopping and cultural experiences in Raleigh. Book now to experience convenience and comfort at Red Roof Inn Raleigh.

Important information:

Pet Policy: One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.2
Based on 229 reviews
Cleanliness: 5.59
Service: 7.56
Location: 5.1
Room Quality: 6.55
Amenities: 5.58
Value for Money: 6.54
Food and Beverage: 6.59
Overall Experience: 6.06
J
Johnathan • couple • us
1
Cons:

Had to be 21 to check in so we couldn’t stay!

2026-05-19 • via Nuitee
A
Anthony • couple • us
1
Disappointed
Pros:

Nothing

Cons:

Nasty and run down

2026-05-13 • via Nuitee
A
April • solo_traveller • us
8
2026-05-13 • via Nuitee
B
Bundy • extended_group • us
1
They need to accurately identify room shortages. They cost me ALOT of time and money trying to find another hotel at las
Pros:

Nothing

Cons:

We did not stay. They didn’t have any rooms available

2026-05-11 • via Nuitee
A
Ashley • couple • us
5
2026-05-09 • via Nuitee
J
Jerrold • couple • us
3
You get what you pay for
Pros:

The price was excellent. I did like that they had lots of cameras around the hotel. I can tell they spent money into the hotel but I wouldn't feel safe with my wife and daughter being there. I traveled alone so it didn't bother me as much.

Cons:

I didn't like the bed, it felt like I was sinking in it. Im not saying it wasn't clean but it appeared to be dirty looking.. The vent in the bathroom wasn't installed properly, you could look in and see the ventilation hose. I was at the point I would rather spend the extra money on another hotel. I used my military blanket to lay on.

2026-05-04 • via Nuitee
D
David • solo_traveller • us
1
It was terrible I’ll never stay the again and 0/100 I wound recommend
Pros:

Nothing it stinks and smelled like cigarettes

Cons:

It was a lot of crack heads an had roaches every and the bed was hard and the alarm went off early in the morning

2026-04-27 • via Nuitee
S
Sara-Marie • couple • us
5
The beds were comfy. The towels were very small. Didn’t like being able to hear everything outside. Definitely get what
Pros:

Beds were comfortable

Cons:

I didn’t like the location and homeless people around. Wouldn’t bring my kids here!

2026-04-21 • via Nuitee
B
Beverly • extended_group • us
1
Needs a change.
Pros:

Nothing

Cons:

Too many homeless people; trying to get in peoples cars and asking for money. Rooms were nasty. No new towels were provided. Over priced. The front desk try to charge me twice saying i didn’t paid until i pulled it up on booking app. Stairs are in bad shapes. My fiance fell down them. Door didn’t have a lock on it or shut all the way. There were cigarettes burns everywhere and hair everywhere.

2026-04-21 • via Nuitee
J
Johnathan • couple • us
7
2026-04-16 • via Nuitee
R
Raina • solo_traveller • us
1
front desk staff rude literally doing nothing but sitting watching movies and just horrible customer service replace imm
Pros:

my room location

Cons:

Staff!!

2026-04-14 • via Nuitee
L
Lassiter • solo_traveller • us
6
2026-03-28 • via Nuitee
L
Larry • extended_group • us
10
2026-03-16 • via Nuitee
K
Keenan • solo_traveller • us
1
2026-03-10 • via Nuitee
M
Maria • solo_traveller • us
1
Pros:

Horrible experience. Management failed to provide duty of care. Unsafe conditions..

2026-01-22 • via Nuitee
C
Chris • solo_traveller • us
6
Cons:

Alot of loitering in the area

2026-01-20 • via Nuitee
J
Jay • solo_traveller • us
6
Average stay but blankets could’ve been better.
Pros:

It was fine, no different from any other inn.

Cons:

The blankets were extremely thin and made of plastic. It would’ve been better to use the towels honestly.

2026-01-19 • via Nuitee
M
miriam • solo_traveller • us
9
Comfortable and Affordable
Pros:

staff was polite and was quick check inn

2026-01-19 • via Nuitee
A
Aron • couple • us
7
2026-01-19 • via Nuitee
J
Jeremy • family_with_children • us
9
2026-01-19 • via Nuitee