Red Roof Inn Raleigh Northeast - Downtown

Hotels
Red Roof Inn
6.2 (243 reviews)
3804 New Bern Avenue , Raleigh , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms in some cases
Convenient location for some necessities
Cons:
Dirty environment
Noisy neighbors
Safety concerns

Categories

Cleanliness
5.59
Multiple mentions of cleanliness issues, including roaches and dirty rooms.
Service
7.56
Service experiences vary; some staff were accommodating but others were rude.
Location
5.1
Described as dangerous and associated with drug activity.
Room Quality
6.55
Rooms reported as dirty and noisy, with issues reported with amenities.
Amenities
5.58
Lack of basic amenities such as breakfast and coffee makers.
Value for Money
6.54
Some reviews suggest the price is not justified given the quality.
Food and Beverage
6.59
No breakfast offered; limited food options mentioned.
Overall Experience
6.06
Overall stay was deeply unsatisfactory, with multiple guests expressing distress about safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:24

Property Description

Convenient Location: Situated just 7.3 km from the North Carolina Museum of History, our hotel provides easy access to Raleigh's top attractions. Explore the State Capitol, North Carolina General Assembly, and Museum of Natural Sciences, all within a short drive from the property.

Modern Amenities: Enjoy a comfortable stay in our well-equipped rooms featuring a desk, flat-screen TV, and a kitchen with a stovetop in selected units. Our friendly staff, fluent in English, Spanish, Gujarati, and Hindi, are available 24/7 to assist with any requests.

Nearby Attractions: Located 13 km from Crabtree Valley Mall and 17 km from North Carolina Museum of Art, our hotel is the ideal choice for shopping and cultural experiences in Raleigh. Book now to experience convenience and comfort at Red Roof Inn Raleigh.

Important information:

Pet Policy: One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.2
Based on 243 reviews
Cleanliness: 5.59
Service: 7.56
Location: 5.1
Room Quality: 6.55
Amenities: 5.58
Value for Money: 6.54
Food and Beverage: 6.59
Overall Experience: 6.06
D
Diacono solo_traveller co
1
2026-07-25 via Nuitee
N
Nora solo_traveller us
8
2026-07-24 via Nuitee
W
Williams solo_traveller us
10
Staying on New Bern avenue aka NBA
Pros:

The location is great

Cons:

It's a lot of homeless hanging around BUT they are mainly in one area so they ain't bothering nobody

2026-07-20 via Nuitee
J
Jesse couple ca
1
Not worth the cheap price. Too sketchy!!!!
Pros:

Not much. Low price I guess.

Cons:

Extremely sketchy area. Found a bug
In my bed.

2026-07-19 via Nuitee
H
Heather solo_traveller us
5
Cons:

It was in a highly drug populated area, the maintenance man came to fix my fridge and stole food from it. The key card kept deactivating. My towels and TP weren't replaced, I had to always get them from the front desk. Nor was my room cleaned while I stayed there even though I requested the service. Several of the TV channels didn't come in amd none of them matched the guide. I would gladly pay $60 more to stay across the street

2026-07-18 via Nuitee
O
Octavia couple us
5
2026-07-17 via Nuitee
J
Jacob couple us
1
2026-07-17 via Nuitee
D
Diana family_with_children us
8
2026-07-16 via Nuitee
S
Shanelle solo_traveller us
1
2026-07-11 via Nuitee
T
Taliyah solo_traveller us
10
2026-07-10 via Nuitee
O
Olaniyan couple us
5
2026-07-10 via Nuitee
F
Faustin solo_traveller ca
8
Pros:

I like the room

2026-07-07 via Nuitee
T
Tyler couple us
1
2026-07-03 via Nuitee
S
Searcy couple us
10
2026-07-03 via Nuitee
A
Alexis couple us
10
2026-07-02 via Nuitee
I
Isaiah extended_group us
6
It would be a great hotel if they cleaned up the activity that goes on around there
Pros:

The beds was soft and the room had a stove and refrigerator

Cons:

The location and the fact that drug dealers and users was hanging out all night i didn’t like the fact they gave us a room with a messed up bathtub and the door didn’t lock

2026-06-24 via Nuitee
N
Nicole solo_traveller us
2
Never again
Pros:

The price

Cons:

The beds were hard as a rock n its in a shady neighborhood

2026-06-20 via Nuitee
T
Tarsha couple us
1
Never will stay again
Pros:

Bad

Cons:

The not sleeping because of the noises people knotting on the door all night

2026-06-13 via Nuitee
J
Johnathan couple us
1
Cons:

Had to be 21 to check in so we couldn’t stay!

2026-05-19 via Nuitee
A
April solo_traveller us
8
2026-05-13 via Nuitee