BANCAL HOTEL and SPA

Hotels
8.9 (801 reviews)
188 Calle Lomo del Clavo , Las Palmas , es

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Stunning views
Helpful staff
Cons:
Inconsistent food quality
Poor initial service at check-in

Categories

Cleanliness
8.9
Specific sentiment from text reflects a well-maintained environment.
Service
9.4
Staff generally helpful and attentive, with positive mentions of individual staff.
Location
9.4
Great location with amazing views.
Room Quality
8.9
Rooms described as beautiful and comfortable.
Amenities
8.9
Good variety of amenities, though some areas could be improved.
Value for Money
8.9
Standard quality for this hotel tier, but some service issues noted.
Food and Beverage
7.9
Food quality noted as lacking, especially at dinner.
Overall Experience
8.9
Generally positive experiences noted, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:46

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with free WiFi and a terrace, offering a comfortable stay at BANCAL HOTEL and SPA.

Culinary Delights
Savor a buffet breakfast daily and relish in Spanish, local, and international cuisine at the on-site restaurant, catering to various dietary preferences.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy a leisurely time at the garden and children's playground, ensuring a memorable stay.

Book now and elevate your stay with us at BANCAL HOTEL and SPA in San Sebastián de la Gomera!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 801 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
J
Jürgen • couple • de
9
Pros:

Es war rundum perfekt.

2026-07-18 • via Nuitee
M
Michal Staniukiewicz • solo_traveller • pl
10
Pros:

Hands down the best hotel I have stayed at.
Tens of millions of investment pays off - sustainable, elegant, beautiful hotel, with great views and plenty of facilities. The staff was helpful and even organized some animations exclusively for our daughters.

Cons:

-

2026-07-18 • via Nuitee
V
Ventura Llarena • couple • es
9
2026-07-15 • via Nuitee
A
aldo • couple • it
10
2026-07-14 • via Nuitee
S
Sonia • solo_traveller • es
10
Una experiencia inolvidable
Pros:

Las instalaciones y la atención del personal

Cons:

Me gustó todo

2026-07-10 • via Nuitee
B
belen • solo_traveller • es
8
Preciosas vistas. Relax total
Pros:

Las vistas y la tranquilidad. El hotel está construido respetando la montaña y con materiales que se adaptan perfectamente al entorno. Las piscinas son muy agradables, siempre tumbonas disponibles, ninguna aglomeración. El desayuno es espectacular

Cons:

Precisamente por estar adaptado a la montaña es incómodo y hay ascensores por tramos, nunca más de tres pisos y hay que ir cambiando para ir de un lado a otro. También hay escaleras.
No hay nadie que ayude a llevar el equipaje a las habitaciones y puede resultar incómodo sobretodo si hace calor. Un día no hicieron la habitación porque, según me dijeron, la hacen un día de cada dos. El. Baño está integrado en la habitación con paredes de cristal ahumado lo que quita una cierta intimidad

2026-07-09 • via Nuitee
A
Ana Belen • couple • es
10
Increíble fin de semana
Pros:

La tranquilidad, las habitaciones, la paz

Cons:

El viento 😅

2026-07-07 • via Nuitee
R
Roque Sergio • solo_traveller • es
9
Pros:

Tranquilidad

2026-07-05 • via Nuitee
F
fabienne • solo_traveller • ch
10
Pros:

Es war umglaublich. Alles ist wunderbar und ein tolles Erlebniss mit viel Ruhe

2026-06-27 • via Nuitee
Z
Zuleica • couple • es
10
2026-06-27 • via Nuitee
J
JUAN ANTONIO • couple • es
9
2026-06-25 • via Nuitee
K
krzysztof • family_with_children • pl
10
Super Hotel z miłą obsługą
Pros:

Perfekcyjna i
Miła obsługa

Cons:

Brak uwag. Jedynie wieczorem można bardziej uatrakcyjnić np poprzez muzyke do tanca

2026-06-25 • via Nuitee
T
Tetyana • solo_traveller • es
8
2026-06-22 • via Nuitee
J
javier • extended_group • es
9
Genial, volveremos
Pros:

La ubicación excelente
El trato del personal de 10
Todo de maravilla

2026-06-22 • via Nuitee
C
Carolina • solo_traveller • es
9
2026-06-21 • via Nuitee
Y
Yakov • solo_traveller • il
6
2026-06-19 • via Nuitee
S
Steven • couple • ch
8
2026-06-17 • via Nuitee
A
Any • couple • es
9
2026-06-14 • via Nuitee
I
Isabel Maria • couple • es
10
2026-06-14 • via Nuitee
G
Guzmán • couple • es
10
2026-06-14 • via Nuitee