My House Hotel Hanoi

Hotels
350 Trần Khát Chân , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Parking
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Spacious/large rooms
Good location near park and shops
Good value / cheap price
Comfortable bed
Working WiFi
Cons:
Unclean rooms/bathrooms and furniture stains
Noise issues (traffic, nearby bus station, poor soundproofing)
Booking and check-in problems (cancellations for late arrival, forced cash payment, extra charges)
Pest sighting (rat)
Rooms with no window or window facing a wall
Refusal to provide a second access card

Categories

Cleanliness
1
Multiple reviews mention unclean rooms and bathrooms, furniture stains and even a rat sighting — overall cleanliness is clearly negative in several reports.
Service
1
Mixed: some staff are described as friendly and helpful, but several guests report serious service failures (booking cancellations for late arrival, demands to pay cash, refusal of a second room key and difficult check-in/extra charges).
Location
1
Several guests praise the convenient location (near park, many shops); however there are complaints about nearby bus passengers smoking and traffic noise affecting the stay.
Room Quality
1
Rooms are frequently described as spacious, comfortable beds and good bathroom size, but issues include no windows, windows facing a wall, stains on furniture and noise — overall slightly positive but mixed.
Amenities
1
Wifi is reported to work well and beds are comfortable; other amenities are not widely discussed, so sentiment is mildly positive based on available comments.
Value for Money
1
Multiple guests state the price is cheap or appropriate and one praises recent renovations for the price; some negative notes around extra early-check-in charges slightly offset this, but value is overall positive.
Food and Beverage
1
Not mentioned in the reviews.
Overall Experience
1
Overall impressions are mixed: several guests express satisfaction and intent to return, but notable negative incidents (cancellations, pests, cleanliness issues, noisy surroundings) lower the overall experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 12:20

Property Description

Convenient Location
Located in the heart of Hai Ba Trung district, My House Hotel Hanoi is just minutes away from popular attractions like Hanoi Opera House and Trang Tien Plaza.

Comfortable Accommodation
Experience a comfortable stay in air-conditioned rooms equipped with modern amenities like flat-screen TVs, free WiFi, and private bathrooms with city views.

Leisure Facilities
Unwind at the hotel's sun terrace, or explore the city with ease using the bike and car hire services available on-site.

To book a relaxing stay at My House Hotel Hanoi, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Thi Hong Lan • extended_group • vn
9
2026-05-21 • via Nuitee
M
Minh • couple • vn
10
Đáng để lưu trú
Pros:

Rất tốt đã quay lại đây lưu trú nhiều lần

2026-05-20 • via Nuitee
G
GEDE ADI CAHYA • solo_traveller • id
8
2026-05-14 • via Nuitee
M
Minh • couple • vn
10
Giá rẻ đáng tiền
Pros:

Rất tốt ok , dvu tuyệt vời giá rẻ

2026-05-14 • via Nuitee
J
Jessie • solo_traveller • fr
6
2026-05-13 • via Nuitee
D
Danny • couple • vn
10
Tuyệt
Pros:

Rất thoải mái nv hỗ trợ nhiệt tình , phòng sạch đẹp

2026-05-09 • via Nuitee
H
Hoàng • solo_traveller • vn
10
Pros:

Rất thoải mái rcm nơi đây

2026-05-08 • via Nuitee
B
Bảo • solo_traveller • vn
10
10điem
Cons:

Ks sạch sẽ yên tĩnh..NV ks nhiệt tình. Lần sau ra HN sẽ ghé lại

2026-05-07 • via Nuitee
P
paolo • solo_traveller • it
6
Peccato
Pros:

Personale gentile ma non in grado di dare informazioni di base come trovate un bus per Sapa

Cons:

L' entrata , vedi foto, è adatta ad un parcheggio o cantina....non ad un hotel tre stelle

2026-05-07 • via Nuitee
P
paolo • solo_traveller • it
5
2026-05-06 • via Nuitee
M
Minh • couple • vn
10
Tôi đã quay lại 3 lần ở đây
Pros:

Đã lưu trú 3 lần rất hài lòng

2026-05-05 • via Nuitee
M
Minh • couple • vn
10
Tôi thấy phù hợp cho công tác , du lịch cũng ok vì thuận tiện nhiều địa điểm du lịch . Giá khá rẻ cho với chất lượng xun
2026-04-29 • via Nuitee
T
Tomi • solo_traveller • hu
9
2026-04-28 • via Nuitee
H
Hồng Minh • extended_group • vn
10
2026-04-28 • via Nuitee
P
phan • solo_traveller • fr
7
Pros:

Accueil

Cons:

Personelle

2026-04-26 • via Nuitee
M
Minh • couple • vn
10
Đáng để trải nghiệm
Pros:

Vệ sinh sạch

2026-04-10 • via Nuitee
H
Hoàng • solo_traveller • vn
10
Có
Pros:

Mọi thứ đều vượt ngoài mong đợi! Phòng cực kỳ sạch sẽ, thơm tho và được chăm chút rất kỹ. Nội thất hiện đại, đẹp mắt, giường êm ngủ rất ngon. Nhân viên siêu thân thiện, chuyên nghiệp và hỗ trợ cực nhanh, luôn tạo cảm giác thoải mái như ở nhà. Vị trí thuận tiện, đi lại dễ dàng. Không gian ấm cúng, sang trọng, rất phù hợp để nghỉ dưỡng hoặc đi cùng người yêu. Thực sự là một trong những nơi đáng trải nghiệm nhất! Bạn lễ tân rất đẹp zai

Cons:

Hoàn toàn không có điểm gì để chê, mọi thứ đều rất tuyệt vời.

2026-04-10 • via Nuitee
A
Awuor • solo_traveller • de
2
Pros:

Location

Cons:

Upon arrival, I was asked to cancel my booking in booking.com and pay in cash, despite not having cash on hand. The property does not accept card payments, which was inconvenient. I was only able to pay after withdrawing cash the following day.

The room was not cleaned during my stay, and I initially checked into a room that had not been properly cleaned. Overall, the room was untidy, and the towels were very old and worn out, even tearing during use.

Additionally, none of the reception staff spoke English, which made communication difficult, although using a translator helped.

2026-04-07 • via Nuitee
G
Glansdorp • solo_traveller • nl
8
2026-04-05 • via Nuitee
V
Vương • extended_group • vn
10
2026-04-03 • via Nuitee