My House Hotel Hanoi

Hotels
350 Trần Khát Chân , Hanoi , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Spacious/large rooms
Good location near park and shops
Good value / cheap price
Comfortable bed
Working WiFi
Cons:
Unclean rooms/bathrooms and furniture stains
Noise issues (traffic, nearby bus station, poor soundproofing)
Booking and check-in problems (cancellations for late arrival, forced cash payment, extra charges)
Pest sighting (rat)
Rooms with no window or window facing a wall
Refusal to provide a second access card

Categories

Cleanliness
1
Multiple reviews mention unclean rooms and bathrooms, furniture stains and even a rat sighting — overall cleanliness is clearly negative in several reports.
Service
1
Mixed: some staff are described as friendly and helpful, but several guests report serious service failures (booking cancellations for late arrival, demands to pay cash, refusal of a second room key and difficult check-in/extra charges).
Location
1
Several guests praise the convenient location (near park, many shops); however there are complaints about nearby bus passengers smoking and traffic noise affecting the stay.
Room Quality
1
Rooms are frequently described as spacious, comfortable beds and good bathroom size, but issues include no windows, windows facing a wall, stains on furniture and noise — overall slightly positive but mixed.
Amenities
1
Wifi is reported to work well and beds are comfortable; other amenities are not widely discussed, so sentiment is mildly positive based on available comments.
Value for Money
1
Multiple guests state the price is cheap or appropriate and one praises recent renovations for the price; some negative notes around extra early-check-in charges slightly offset this, but value is overall positive.
Food and Beverage
1
Not mentioned in the reviews.
Overall Experience
1
Overall impressions are mixed: several guests express satisfaction and intent to return, but notable negative incidents (cancellations, pests, cleanliness issues, noisy surroundings) lower the overall experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 12:20

Property Description

Convenient Location
Located in the heart of Hai Ba Trung district, My House Hotel Hanoi is just minutes away from popular attractions like Hanoi Opera House and Trang Tien Plaza.

Comfortable Accommodation
Experience a comfortable stay in air-conditioned rooms equipped with modern amenities like flat-screen TVs, free WiFi, and private bathrooms with city views.

Leisure Facilities
Unwind at the hotel's sun terrace, or explore the city with ease using the bike and car hire services available on-site.

To book a relaxing stay at My House Hotel Hanoi, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Q
Quang Nhut • solo_traveller • fr
1
Rất thất vọng
Pros:

Địa điểm hợp lý dễ di chuyển

Cons:

Rất dơ bẩn , khăn hôi bốc mùi , khách sạn xuống cấp cần được tu bổ

2026-07-13 • via Nuitee
K
Kimmy • couple • vn
6
2026-07-11 • via Nuitee
H
Hiệp • solo_traveller • vn
10
Pros:

Tuyệt vời

Cons:

Tuyệt vời

2026-07-10 • via Nuitee
O
Oliver Willi • couple • ch
8
Gute Lage, unkomplizierter Check-in und ein sicherer, bewachter Stellplatz für den Roller – alles hat reibungslos funkti
Pros:

Gute Lage, unkomplizierter Check-in und ein sicherer, bewachter Stellplatz für unseren Roller – alles hat reibungslos funktioniert.

Cons:

Die Sauberkeit hätte an einigen Stellen etwas gründlicher sein können, und durch eine kleine Lichtquelle hinter dem Vorhang war das Zimmer nachts leider nie ganz dunkel.

2026-07-05 • via Nuitee
P
Phú • couple • vn
10
Rẻ đẹp tiện nghi
Pros:

Rẻ đẹp , mọi thứ đều mới và sạch sẽ

2026-07-01 • via Nuitee
L
lê • couple • vn
10
2026-06-30 • via Nuitee
M
Mr Michael • solo_traveller • gb
10
Pros:

All of it

Cons:

Nothing

2026-06-29 • via Nuitee
N
Nguyễn Thị Thúy • family_with_children • vn
8
phòng ở đây thoải mái, sạch sẽ nhân viên thân thiện
2026-06-23 • via Nuitee
P
Phú • couple • vn
10
Pros:

Phòng mới sửa sang , nội thất rất đẹp mà giá rẻ

2026-06-17 • via Nuitee
T
Thi Hong Lan • extended_group • vn
9
2026-05-21 • via Nuitee
M
Minh • couple • vn
10
Đáng để lưu trú
Pros:

Rất tốt đã quay lại đây lưu trú nhiều lần

2026-05-20 • via Nuitee
G
GEDE ADI CAHYA • solo_traveller • id
8
2026-05-14 • via Nuitee
M
Minh • couple • vn
10
Giá rẻ đáng tiền
Pros:

Rất tốt ok , dvu tuyệt vời giá rẻ

2026-05-14 • via Nuitee
J
Jessie • solo_traveller • fr
6
2026-05-13 • via Nuitee
D
Danny • couple • vn
10
Tuyệt
Pros:

Rất thoải mái nv hỗ trợ nhiệt tình , phòng sạch đẹp

2026-05-09 • via Nuitee
H
Hoàng • solo_traveller • vn
10
Pros:

Rất thoải mái rcm nơi đây

2026-05-08 • via Nuitee
B
Bảo • solo_traveller • vn
10
10điem
Cons:

Ks sạch sẽ yên tĩnh..NV ks nhiệt tình. Lần sau ra HN sẽ ghé lại

2026-05-07 • via Nuitee
P
paolo • solo_traveller • it
6
Peccato
Pros:

Personale gentile ma non in grado di dare informazioni di base come trovate un bus per Sapa

Cons:

L' entrata , vedi foto, è adatta ad un parcheggio o cantina....non ad un hotel tre stelle

2026-05-07 • via Nuitee
P
paolo • solo_traveller • it
5
2026-05-06 • via Nuitee
M
Minh • couple • vn
10
Tôi đã quay lại 3 lần ở đây
Pros:

Đã lưu trú 3 lần rất hài lòng

2026-05-05 • via Nuitee