Botánica Hotel Manila by HOUSY

Hotels
8.2 (422 reviews)
Carrera 43B #12-101 , Medellín , co

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Noisy rooms
Inconsistent cleaning
Complex check-in process

Categories

Cleanliness
7.68
The room was clean upon arrival, but there were complaints about room cleaning not being done during the stay.
Service
8.85
Staff was friendly and accommodating, but there were issues with the morning receptionist.
Location
8.69
The location is ideal, close to bars, restaurants, and supermarkets.
Room Quality
7.34
Rooms were reported as small with some noise issues and a lack of ventilation.
Amenities
8.17
Amenities such as breakfast and 24-hour reception were appreciated.
Value for Money
8.33
Overall good value for the price, despite some inconveniences.
Food and Beverage
8.18
Breakfast was good, but options for it should be included in the stay.
Overall Experience
8.35
Overall a good experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:43

Property Description

Luxurious Accommodation
Indulge in 4-star comfort with elegant decor, flat-screen TVs, and cozy bedding. Stay connected with free WiFi and keep your valuables secure in the safety deposit box.

Convenient Location
Explore popular attractions like El Poblado Park and Lleras Park just steps away. Enjoy easy access to shopping, dining, and entertainment options in the vibrant El Poblado district.

Personalized Service
Experience attentive hospitality with a 24-hour front desk and full-day security. Take advantage of sightseeing tours and a paid airport shuttle service for a hassle-free stay.

Book now at Botánica Casa Hotel Manila for a memorable and stress-free getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 422 reviews
Cleanliness: 7.68
Service: 8.85
Location: 8.69
Room Quality: 7.34
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 8.18
Overall Experience: 8.35
M
Massiel extended_group cr
8
Pros:

Excelente ubicación y desayuno delicioso

Cons:

Ponen muy poco papel higiénico y hay que estar solicitando adicional
Poca variedad de desayuno

2026-06-18 via Nuitee
C
camila solo_traveller co
10
2026-06-17 via Nuitee
S
Sullivan solo_traveller gb
8
2026-06-17 via Nuitee
D
Diana Maria solo_traveller co
7
Pros:

Tranquilo

Cons:

el desayuno inicia 8:00 am.

2026-06-05 via Nuitee
S
Stace solo_traveller au
5
Pros:

Breakfast was great, most of the staff were lovely except for one man working at night who was rude and unhelpful.

Cons:

It’s extremely noisy and also there was a loud repetitive mechanical noise every 5minutes at night so it was impossible to sleep. When I went to reception the man working was rude and didn't want to help me, I tried to ask in spanish to switch rooms (which isn't perfect but is pretty good I’m B1 level and can hold a conversation even if i do have an accent) and the man said he doesn’t speak english and just ignored me, just went back to watching tv on his phone - when I messaged on the whatsapp they weren’t helpful either.

Also theres no windows - it’s just all concrete and only opens up into the inside rooms.

2026-06-02 via Nuitee
R
Ricardo extended_group co
10
Tranquilidad con excelente Atencion
Pros:

Comodidad habitación, desayuno y atención del personal

Cons:

Deben tener cuales de tv al menos los nacionales

2026-05-27 via Nuitee
J
Julian Reyes Martinez solo_traveller hn
10
2026-05-26 via Nuitee
A
Andres solo_traveller co
1
Pros:

se nota que los dueños hicieron un esfuerzo por tener un buen lugar.

Cons:

El proceso de check in es imposible y el personal es muy grosero.

2026-05-22 via Nuitee
Y
Yina solo_traveller us
10
Pros:

Love food choices, location and great staff

2026-05-21 via Nuitee
G
Giselle couple br
10
2026-05-21 via Nuitee
A
Aura couple co
10
Pros:

Estaba cerca a muchos restaurantes

2026-05-20 via Nuitee
L
Luisa couple us
10
Best hotel in Poblado . Great price and great service
Pros:

The room had a great size, lovely architecture and amazing lighting . Shampoo smells really good and it was a quiet room . Breakfast was very good as well.
Staff was very very nice , very helpful

Cons:

The bed had a funny sound.

2026-05-20 via Nuitee
Y
Yina solo_traveller us
8
2026-05-18 via Nuitee
G
Gabrielle couple au
8
Pros:

good location, big rooms with comfy beds and hot showers, delicious breakfast

2026-05-16 via Nuitee
D
Duque solo_traveller co
5
Pros:

...

Cons:

Mucho ruido

2026-05-16 via Nuitee
D
Diana family_with_children us
10
Hidden oasis in a rumbling city, walkable and safe, perfect for a family vacation.
Pros:

The breakfast was phenomenal and it was all a la carte! Delicious fresh food daily and fresh coffee all day. The staff was courteous and friendly and the room turnover was detailed and courteous. The staff was friendly 24hrs, and always willing to help.

Cons:

I think this was a wonderful hotel and they hit all the boxes. I have no negative comments. They were well staffed and they provided excellent service.

2026-05-11 via Nuitee
K
Konstantin couple de
9
2026-05-07 via Nuitee
L
Lisa couple nl
6
Good location but no windows/fresh air
Pros:

The property is really clean, the interior is pretty and really comfortable. The shower is great and breakfast is good.

Cons:

The rooms are really dark and there is no window going to the outside of the building. Meaning there is no fresh air coming into the rooms at all. This did not match our expectations when looking at the pictures.

2026-05-06 via Nuitee
L
Louisa solo_traveller au
8
2026-05-05 via Nuitee
S
schuurmans solo_traveller nl
7
Leuk kleinschalig hotel op top locatie
Pros:

Top locatie, kleinschalig hotel, vriendelijk personeel en lekker ontbijt.

Cons:

De kamer had geen raam waardoor het wat opgesloten voelde en bedompt. Goed opletten welke kamer je boekt

2026-05-04 via Nuitee