Doubletree By Hilton London - Greenwich

Hotels
Doubletree by Hilton
9 (3399 reviews)
Catherine Grove Greenwich , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent staff friendliness
Great location for visiting attractions
Very clean environment
Good variety at breakfast
Cons:
Small rooms for the price
Some service issues reported
Cleaning issues noted in shower

Categories

Cleanliness
8.39
Very clean, with a few mentions of cleanliness issues such as hair in the shower drain.
Service
9.36
Staff were generally friendly and attentive, though there were some service complaints.
Location
9.4
Great location noted in multiple reviews, especially for tourists visiting The O2.
Room Quality
8.35
Some reviews mentioned rooms being smaller than expected for the price, though others praised their comfort.
Amenities
9.38
Amenities received very positive feedback, highlighting the breakfast and bar area.
Value for Money
8.34
Value for money was questioned in some contexts, particularly regarding the size of bedrooms for the price.
Food and Beverage
9.39
Breakfast and coffee were specifically praised in several reviews.
Overall Experience
9.36
Overall experiences were positive, with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at DoubleTree by Hilton London Greenwich for a luxurious experience in Royal Greenwich. Enjoy free WiFi, a gym area, and on-site dining with locally sourced ingredients. Explore The Cutty Sark and National Maritime Museum within walking distance, or take a short train ride to Central London. The O2 Arena and Greenwich Market are also nearby for entertainment and shopping. With comfortable rooms and a range of amenities, including a flat-screen TV and en suite bathroom, your stay will be both relaxing and convenient. Don't miss out on this ideal location for your London visit.

Important information:

Early check-in from 12:00pm until 15:00pm is chargeable at GBP 10.00 per hour, subject to availability.

A valid debit or credit card is required to secure and guarantee the reservation.

Guests will be asked to show the payment card used to make the booking plus corresponding photographic ID upon arrival. If the guest is not the cardholder then the cardholder must be present upon check-in to provide the card used to make payment, and photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 3399 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Chioma couple gb
9
2026-07-25 via Nuitee
R
Robert couple kw
5
2026-07-25 via Nuitee
R
Razvan solo_traveller ch
8
Good choice for a short stay
Pros:

Good location. Sweet surprise at the reception when checking in.
The room was very clean.
The breakfast was decent.

2026-07-25 via Nuitee
R
Robert couple kw
9
2026-07-25 via Nuitee
M
Mark couple gb
7
Comfortable and good value
Pros:

Well appointed rooms

Cons:

Further from O2 than expected

2026-07-24 via Nuitee
S
Scott couple us
9
very nice
Pros:

the staff were extemely helpful

Cons:

small room

2026-07-24 via Nuitee
S
Stephen couple gb
7
2026-07-24 via Nuitee
H
Henning solo_traveller nl
6
2026-07-23 via Nuitee
T
Tomasz couple pl
7
2026-07-23 via Nuitee
D
Dawn couple gb
8
Enjoyable stay was excellent , food was v good
Pros:

V clean & location

Cons:

N/a

2026-07-23 via Nuitee
C
Claudia family_with_children at
4
2026-07-22 via Nuitee
M
Mary couple ie
8
2026-07-22 via Nuitee
D
Dylan solo_traveller gb
1
2026-07-21 via Nuitee
R
RJtraveller62 Couples Wales
8
A very good stay
Pros:

Stayed three nights in a Deluxe room on the 8th floor. The room was of an adequate size, comfortable, good shower, excellent air con, a decent large king bed and very quiet

Breakfast buffet was varied and both hot and cold selections were of good quality - pleased that on weekends breakfast is served until 11

Lovely staff and efficient housekeeping service were also positives

With Deptford Bridge station (DLR line) just a five minute walk, I can heartily recommend this affordable hotel and would definitely stay again

2026-07-20 via Tripadvisor
2
275tashak Family Boston, Massachusetts
2
Horrible customer service
Pros:

Zero stars. I booked and paid for a 4 night stay as my sister and I were picking up her wedding dress in London. The designer reached out 4 days prior to say the dress wouldn't be ready. I called the hotel everyday for 4 days incurring hundreds of dollars charges to hold, wait and not speak to anyone to get a refund, credit, partial refund. Anything..... as we were now out hotel and airfare funds. I even sent an email and basically received a short, curt response that said it was "too bad, so sad" and they would not refund any amount nor provide us a credit for other stays. It didn't even matter that we were rewards members or going through an emotional rollercoaster with a wedding just weeks ago. They wouldn't do anything and just kept the entire funds for the reservation and likely still rented the room. Totally inflexible and I would not recommend. Not an empathetic person in the place!

2026-07-20 via Tripadvisor
R
Roy solo_traveller gb
8
2026-07-20 via Nuitee
I
Ian solo_traveller gb
8
2026-07-20 via Nuitee
V
Vicki couple gb
8
A very good experience here right in the heart of Greenwich .
Pros:

Smart, friendly , secure car park

Cons:

No fridge in the room in heat of summer .
That’s all

2026-07-19 via Nuitee
A
Andreas Mikes family_with_children nl
9
2026-07-19 via Nuitee
O
Ozlem solo_traveller ie
7
2026-07-19 via Nuitee