Doubletree By Hilton London - Greenwich

Hotels
Doubletree by Hilton
9 (3296 reviews)
Catherine Grove Greenwich , London , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff friendliness
Great location for visiting attractions
Very clean environment
Good variety at breakfast
Cons:
Small rooms for the price
Some service issues reported
Cleaning issues noted in shower

Categories

Cleanliness
8.39
Very clean, with a few mentions of cleanliness issues such as hair in the shower drain.
Service
9.36
Staff were generally friendly and attentive, though there were some service complaints.
Location
9.4
Great location noted in multiple reviews, especially for tourists visiting The O2.
Room Quality
8.35
Some reviews mentioned rooms being smaller than expected for the price, though others praised their comfort.
Amenities
9.38
Amenities received very positive feedback, highlighting the breakfast and bar area.
Value for Money
8.34
Value for money was questioned in some contexts, particularly regarding the size of bedrooms for the price.
Food and Beverage
9.39
Breakfast and coffee were specifically praised in several reviews.
Overall Experience
9.36
Overall experiences were positive, with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at DoubleTree by Hilton London Greenwich for a luxurious experience in Royal Greenwich. Enjoy free WiFi, a gym area, and on-site dining with locally sourced ingredients. Explore The Cutty Sark and National Maritime Museum within walking distance, or take a short train ride to Central London. The O2 Arena and Greenwich Market are also nearby for entertainment and shopping. With comfortable rooms and a range of amenities, including a flat-screen TV and en suite bathroom, your stay will be both relaxing and convenient. Don't miss out on this ideal location for your London visit.

Important information:

Early check-in from 12:00pm until 15:00pm is chargeable at GBP 10.00 per hour, subject to availability.

A valid debit or credit card is required to secure and guarantee the reservation.

Guests will be asked to show the payment card used to make the booking plus corresponding photographic ID upon arrival. If the guest is not the cardholder then the cardholder must be present upon check-in to provide the card used to make payment, and photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 3296 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
E
Edwin solo_traveller gb
9
Pros:

Staff very friendly and accommodating room was excellent beds were super comfy

Cons:

Nothing

2026-05-30 via Nuitee
S
Sheila couple gb
8
Pros:

The accessible room was very good

Cons:

Evening meals only served in the bar now

2026-05-30 via Nuitee
H
Hannah couple gb
8
2026-05-30 via Nuitee
T
Taiwo solo_traveller gb
7
2026-05-29 via Nuitee
S
Sylke solo_traveller de
9
Pros:

Sehr gutes Frühstück. Zimmer angenehm eingerichtet.

2026-05-29 via Nuitee
B
Bea family_with_children nl
8
2026-05-29 via Nuitee
F
faith solo_traveller gb
9
2026-05-29 via Nuitee
B
Brendan couple us
10
Excellent stay. Staff are great. Hotel is beautiful.
Pros:

Locations. Facilities.

Cons:

Nothing.

2026-05-29 via Nuitee
G
Gandy couple gb
8
Nice hotel overall, but awkward location.
Pros:

The rooms were ok. The breakfast was very good and there was a good variety of food and drink on offer. As a pescaterian, there was not a great variety of food on offer in the bar at night.

Cons:

For the first time, we were told that bottled water in our room was chargeable after the first day - this must be a sign of financial pressures the company is under. This and the bar meal situation were the only issues during our stay.

2026-05-28 via Nuitee
M
Mihai solo_traveller gb
2
2026-05-28 via Nuitee
C
Chuddy couple gb
10
2026-05-27 via Nuitee
C
Colette couple gb
10
Excellent
Pros:

Room was very clean, bed was very comfortable. The staff were very pleasant and very helpful. Breakfast was good with great choices. Bonus was that we were able to prebook car parking.N/A

Cons:

N/A

2026-05-26 via Nuitee
M
Matt couple gb
9
Nice room, nice location. Comfortable stay.
Pros:

Good location

2026-05-26 via Nuitee
Z
Zoe couple gb
9
2026-05-26 via Nuitee
D
Dee couple gb
5
2026-05-25 via Nuitee
F
FITZROY solo_traveller gb
10
Pros:

Everything, generally a very pleasant stay.

2026-05-24 via Nuitee
J
Jane couple au
9
Fabulous location, enjoyed the premises - comfortable and a great base
Pros:

We chose the location for the London marathon and it was perfect. Also not too far from Greenwich attractions and very close to a rail station. It had a great casual bar/dining area.

Cons:

Nothing really - maybe just the menu choice was not as extensive as it could be

2026-05-24 via Nuitee
M
monamour solo_traveller gb
10
2026-05-22 via Nuitee
H
Hannah couple gb
9
2026-05-20 via Nuitee
S
Safiyya solo_traveller gb
8
Comfortable and clean
Pros:

Loved the cleanliness ans staff were very friendly and capable

Cons:

The breakfast was very basic and English breakfast was bland and had no other meat options apart from pork.
There were only cold sandwiches and pizza for late room service.
Hilton pillows are always very comfortable and room temperature was perfect

2026-05-20 via Nuitee