Doubletree By Hilton London - Greenwich

Hotels
•
Doubletree by Hilton
9 (3327 reviews)
Catherine Grove Greenwich , London , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent staff friendliness
Great location for visiting attractions
Very clean environment
Good variety at breakfast
Cons:
Small rooms for the price
Some service issues reported
Cleaning issues noted in shower

Categories

Cleanliness
8.39
Very clean, with a few mentions of cleanliness issues such as hair in the shower drain.
Service
9.36
Staff were generally friendly and attentive, though there were some service complaints.
Location
9.4
Great location noted in multiple reviews, especially for tourists visiting The O2.
Room Quality
8.35
Some reviews mentioned rooms being smaller than expected for the price, though others praised their comfort.
Amenities
9.38
Amenities received very positive feedback, highlighting the breakfast and bar area.
Value for Money
8.34
Value for money was questioned in some contexts, particularly regarding the size of bedrooms for the price.
Food and Beverage
9.39
Breakfast and coffee were specifically praised in several reviews.
Overall Experience
9.36
Overall experiences were positive, with many guests expressing their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:29

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at DoubleTree by Hilton London Greenwich for a luxurious experience in Royal Greenwich. Enjoy free WiFi, a gym area, and on-site dining with locally sourced ingredients. Explore The Cutty Sark and National Maritime Museum within walking distance, or take a short train ride to Central London. The O2 Arena and Greenwich Market are also nearby for entertainment and shopping. With comfortable rooms and a range of amenities, including a flat-screen TV and en suite bathroom, your stay will be both relaxing and convenient. Don't miss out on this ideal location for your London visit.

Important information:

Early check-in from 12:00pm until 15:00pm is chargeable at GBP 10.00 per hour, subject to availability.

A valid debit or credit card is required to secure and guarantee the reservation.

Guests will be asked to show the payment card used to make the booking plus corresponding photographic ID upon arrival. If the guest is not the cardholder then the cardholder must be present upon check-in to provide the card used to make payment, and photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 3327 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
M
monamour • solo_traveller • gb
10
2026-06-20 • via Nuitee
M
monamour • solo_traveller • gb
10
2026-06-20 • via Nuitee
C
Chrislikesagoodbreakfast • solo_traveller • gb
6
Ok hotel but not great value for money.
Pros:

Good location, near to the DLR and rail stations. Some nice pubs nearby. Good views from our 9th floor room. Air conditioning was effective.

Cons:

Some staff were bordering on surly and could be unhelpful. It felt a little tired. The breakfast was just ok. It wasn't great value for money. Bathroom was small in our queen room. The bar shuts at 11pm even for residents.

2026-06-19 • via Nuitee
T
Tela • solo_traveller • ng
9
Pros:

My room was cleaned on time, hot water available for shower, staff friendly and helpful

Cons:

Drinking water was served only once in the room

2026-06-19 • via Nuitee
E
Emmanuel • family_with_children • gb
10
Pros:

First class customer service and care

Cons:

N/a

2026-06-19 • via Nuitee
A
avraham • solo_traveller • il
9
Pros:

A clean, beautiful hotel with a generally good breakfast (see notes below), modern facilities, friendly staff, very close (about a 3-minute walk) to a metro/DLR station, and very close to a supermarket

Cons:

It’s far from the city center, so for those who want to stay in the heart of things, the hotel is less suitable (we managed fine using the metro). The breakfast does not include any vegetables at all

2026-06-18 • via Nuitee
A
Andrew • couple • gb
8
2026-06-18 • via Nuitee
K
Kali • couple • in
9
2026-06-17 • via Nuitee
D
Deborah • couple • gb
10
We would recommend
Pros:

A wonderful stay, very comfortable and clean. The staff were very friendly and helpful.

2026-06-16 • via Nuitee
J
Joseph • couple • gb
8
2026-06-15 • via Nuitee
M
Michelle • couple • gb
8
Great location and fabulous staff
Pros:

Location and welcoming staff

Cons:

It was all great

2026-06-15 • via Nuitee
A
Anoushka • solo_traveller • gb
10
2026-06-15 • via Nuitee
F
Francis • couple • gb
10
Great hotel - fantastic location. Unbeatable value.
Pros:

Lovely hotel. Clean spacious and we had a luxurious room. Staff brilliant. Location excellent.

Cons:

Every thing good.

2026-06-15 • via Nuitee
A
Abdel • couple • gb
10
2026-06-14 • via Nuitee
A
Adebowale • extended_group • gb
9
We really love our time staying at the hotel
Pros:

The house keeping did a great job and it’s really made us happy throughout our stay.

Cons:

The location was really hard for us to get, when coming to the hotel

2026-06-14 • via Nuitee
M
Mark • couple • gb
8
Nice hotel
Pros:

Nice rooms and breakfast

Cons:

Further from Greenwich than expected

2026-06-13 • via Nuitee
K
Kevin • solo_traveller • gb
10
Pros:

A beautiful stay

2026-06-13 • via Nuitee
B
Balhang • solo_traveller • gb
7
2026-06-11 • via Nuitee
N
NaomiA574 • Family
8
A lovely place to stay in preparation for our wedding
Pros:

We stayed here with our family and friends for our wedding at Tudor Barn Eltham - we chose it as it's the official partner hotel of the wedding venue. The hotel was lovely, very clean and comfortable and we appreciated the air conditioning as their was a heat wave at the time. We were given a lovely large room which was perfect for getting ready, and the staff were attentive and efficient. We were very pleasantly surprised to find that when we got back from our wedding they'd even decorated the room and left a bottle of prosecco for us! The only issue was with the booking process, specifically in terms of the link we were given to send to our guests to book rooms. The process was quite complicated as we had to anticipate how many of our guests would want to stay in the hotel with us before the link could be created, and several of our guests actually found that it was cheaper to book the same room but without using our link. It would have been simpler just to provide a discount code that we could send to our guests. However the enjoyment of our stay overall certainly made up for the complexities of the booking process.

2026-06-08 • via Tripadvisor
B
Berkay S • couple • gb
10
Pros:

Excellent stay! Clean rooms, friendly staff, and a great location. I really enjoyed my time here and would definitely recommend it." ⭐⭐⭐⭐⭐

2026-06-08 • via Nuitee