Crowne Plaza Indianapolis-Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (603 reviews)
2501 South High School Road , Indianapolis , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Food quality concerns
Room design flaws

Categories

Cleanliness
7.83
Several mentions of cleanliness issues, including a room with a musty smell.
Service
9.3
Staff were generally helpful and accommodating, with good service in the breakfast restaurant.
Location
9.34
Great airport location, very convenient for travel transit.
Room Quality
7.79
Room comfort was mentioned positively, but also negative aspects like poorly designed room layout.
Amenities
8.82
Good range of amenities including plugs and 24 hour marketplace, though breakfast was not included.
Value for Money
8.28
Value perception affected by mixed reviews on food and overall experience.
Food and Beverage
7.83
Food quality and atmosphere in the restaurant were criticized.
Overall Experience
8.8
Generally a good experience but with notable issues regarding certain amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:10

Property Description

Convenient Location near Indianapolis International Airport
Located just moments away from Indianapolis International Airport, the completely non-smoking Crowne Plaza Indianapolis-Airport offers a convenient stay with complimentary shuttle service.

Modern Amenities and On-Site Dining
Enjoy modern guestrooms with free wireless internet, in-room coffeemakers, and on-site dining options. Guests can also stay active at the fitness centre or browse the gift shop during their stay.

Explore Nearby Attractions
Take a short drive to popular attractions such as the Indianapolis Zoo, Indianapolis Motor Speedway, and Bankers Life Fieldhouse. For shopping and dining, Circle Centre Mall is easily accessible from the hotel.

Book your stay at the Crowne Plaza Indianapolis-Airport for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 603 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 8.8
E
Eric • family_with_children • us
9
Enjoyable comfortable
Pros:

Good

2026-07-20 • via Nuitee
M
Maria Victoria • solo_traveller • mx
10
2026-07-20 • via Nuitee
M
Marvin • family_with_children • us
10
2026-07-20 • via Nuitee
V
Vicki • couple • us
9
2026-07-20 • via Nuitee
M
Matt • couple • us
9
Pros:

Wonderful staff

Cons:

Location, staff is wonderful. Very clean.

2026-07-15 • via Nuitee
J
Jeffed • couple • us
10
Pros:

I like it

2026-07-14 • via Nuitee
S
Samantha • couple • us
9
2026-07-10 • via Nuitee
S
SCOTT • solo_traveller • us
7
2026-07-02 • via Nuitee
D
David • solo_traveller • nz
8
2026-07-01 • via Nuitee
L
LaToya • family_with_children • us
5
I got in late from traveling all day with my family to find that my room with sofa bed was given awa
Pros:

It was more updated than most hotels in that area

Cons:

No pool
Small gym
My room was given away even after I paid for 1st night before I arrived

2026-06-29 • via Nuitee
C
Cynthia • solo_traveller • us
10
Excellent waitress
Pros:

The staff was amazing. We sat in bar area to eat and our waitress was amazing! She went above and beyond. I cant remember her name but she had part of her hair shaved on one side. I'd like to give her a big shout out! Thank u for all that u did! My 18 yr old son was really impressed by hotel and staff also.

Cons:

We had to drive to hospital n it was a little far away. Totally my fault tho.

2026-06-25 • via Nuitee
P
Pavan • solo_traveller • us
10
2026-06-20 • via Nuitee
M
margaret • solo_traveller • us
9
2026-06-20 • via Nuitee
M
Misty • couple • us
10
Conveniently located and staff was great!
Pros:

Convenient

2026-06-20 • via Nuitee
I
Ivy • solo_traveller • us
10
Pros:

Definitely enjoyed my stay. The hotel was beautiful and very close to the location that we were visiting. I will definitely stay here again

2026-06-16 • via Nuitee
J
James • couple • us
10
It was great!
Pros:

Staff, room, and food was excellent. Very clean hotel. There was a shuttle to take us to the airport at 5:00 am on the day our flight was leaving. We will stay here again.

Cons:

No complaints.

2026-06-16 • via Nuitee
T
tyler • couple • us
7
2026-06-14 • via Nuitee
H
Hannah • family_with_children • us
10
The people were very nice and the hotel was clean and comfortable.
Pros:

Very nice.

Cons:

Na

2026-06-07 • via Nuitee
S
Steve • couple • us
6
Pleasant
Pros:

Clean

Cons:

Noise

2026-06-05 • via Nuitee
S
Steve • couple • us
7
Pleasant
Pros:

Clean

Cons:

Noise

2026-06-05 • via Nuitee