Holiday Inn Southampton Eastleigh by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (1863 reviews)
Leigh Road , Southampton , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Uncomfortable beds
Paying for parking

Categories

Cleanliness
8.43
The property was very clean.
Service
8.6
Staff were friendly, polite, and attentive.
Location
8.44
Convenient location for nearby attractions.
Room Quality
8.09
Rooms were spacious and comfortable.
Amenities
8.22
Good family-friendly facilities.
Value for Money
7.88
Good overall value for the experience.
Food and Beverage
8.33
Breakfast was nice, with a good selection.
Overall Experience
8.4
A lovely stay with great family-oriented service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:50

Property Description

Luxurious Amenities
Holiday Inn Southampton Eastleigh offers a health club with an indoor pool, fully equipped gym, and sauna, providing guests with the perfect opportunity to relax and rejuvenate during their stay.

Delicious Dining Options
Guests can indulge in contemporary cuisine at the Open Lobby restaurant or opt for 24-hour room service to dine in the comfort of their own room. Additionally, children under 12 stay and eat for free, making it a family-friendly choice for travelers.

Convenient Location
Situated near major motorways and just 2.5 miles from Southampton airport, this hotel provides easy access for travelers. With free high-speed WiFi and proximity to key businesses and attractions like Paultons Park, Holiday Inn Eastleigh is the ideal choice for both leisure and business travelers.

Book your stay at Holiday Inn Southampton Eastleigh now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1863 reviews
Cleanliness: 8.43
Service: 8.6
Location: 8.44
Room Quality: 8.09
Amenities: 8.22
Value for Money: 7.88
Food and Beverage: 8.33
Overall Experience: 8.4
M
Mary couple gb
6
Okay if you just need somewhere to sleep!
Pros:

Location great following ferry into Portsmouth
Pool facilities good
Spacious bedroom

Cons:

Car park charges…… we really don’t have another option! Understand cruise customers may have different agenda but overnight stay in hotel should be exempt or at least discounted!
Evening dining was a farce and had it not been for Joanne (FOH), the situation could have been diabolical. Little or no good choices off the menu and the food we ended up with was practically inedible. Needless to say we gave breakfast a miss.

2026-08-28 via Nuitee
N
Nathaniel solo_traveller gb
8
2026-08-26 via Nuitee
V
Virginia family_with_children gb
5
It was ok - room needed a little TLC and attention to detail by the restaurant staff would have been great. The location
Pros:

Location was perfect for our visit to Peppa Pig World. The car was great plenty of spaces and cameras. The refurbished pool area was lovely and exceptionally clean and modern. The location of our room was great - ground floor and very quiet. The staff on the front desk were really friendly and welcoming. The breakfast was great - lots of choice and all fresh. Service at breakfast was great.

Cons:

We were very disappointed that the sofa bed was not made up for our daughter on arrival. However the front desk arranged it quickly for us. The bathroom in particular was tired and needed a good clean and refresh - mould around bath handles, toilet pan had brown staining and silicone around bathroom suite needs replacing. The service in the restaurant for evening meal was not great we ordered two water jugs and never received them, even though we asked twice.

2026-08-25 via Nuitee
N
Natalie solo_traveller gb
3
Disappointing for the price
Pros:

The pool was good, as were the pool staff. The restaurant manager at breakfast was also very professional and friendly

Cons:

Sarah, the receptionist was unfriendly, unhelpful and her conduct overshadowed the whole stay.
The room was not ready at 1830, when we arrived. It was not in fact ready until 20:00.
The front staircase was taped off, which the receptionist had not explained, nor had she explained where/ if there were alternative stairs (and therefore fire escapes). In addition, one of the two lifts only worked intermittently.
Sarah, the receptionist also wanted me to state the exact time we'd have breakfast. She said "well we are fully booked, so you have to specify"! Not the relaxed approach you expect from a weekend hotel stop. Sarah did not apologise once- not for failing to explain the stairs, not for the inconvenient lift and not for the major inconvenience of having wait for the room to be made up (and allow someone to come in whilst my daughters' and my luggage was then in the room). I had to chase up the room completion twice. Sarah's attitude about this was to treat me and my concerns an inconvenience.

2026-08-25 via Nuitee
Y
Yvonne couple gb
9
2026-08-25 via Nuitee
H
Hay extended_group gb
10
2026-08-24 via Nuitee
D
Dawn family_with_children gb
8
2026-08-24 via Nuitee
E
Emma family_with_children gb
1
Horrendous
Pros:

Absolutely appalling customer services. No one gets back to you

Cons:

The lack of customer care!

2026-08-24 via Nuitee
E
Eve family_with_children gb
10
The most family friendly hotel we’ve ever stayed in.
Pros:

Excellent location for Paultons Park/Peppa Pig World. Great to have the swimming pool and kids zone to keep children entertained. Easy to book swimming and the restaurant. Very spacious hotel and nice room. Had all we needed for our 3 night stay. Lovely food and staff very helpful. Added bonus of cookie and milk voucher for children every night.
Nice park nearby too.

Cons:

A couple more tea/drink options in the room. A bit more variety on the restaurant menu.

2026-08-24 via Nuitee
P
Pippa solo_traveller gb
9
2026-08-24 via Nuitee
H
Hayley couple gb
8
2026-08-23 via Nuitee
W
Webb family_with_children gb
9
2026-08-22 via Nuitee
C
Cooling solo_traveller gb
8
2026-08-22 via Nuitee
L
lisa solo_traveller gb
10
Pros:

Comfortable and clean, staff helpful

Cons:

Bit pricey

2026-08-22 via Nuitee
T
Teresa family_with_children gb
6
Did the job the night prior to a cruise
Pros:

Location, room was good

Cons:

On check in I encountered a rude, intimidating woman who was passive aggressive and rude

2026-08-21 via Nuitee
M
Michelle couple gb
10
A great place to stay.
Pros:

Good location, lovely rooms and great customer service, staff are so polite and make you feel so welcome. Great breakfast.

Cons:

Nothing

2026-08-20 via Nuitee
W
William couple us
10
2026-08-18 via Nuitee
M
Michael solo_traveller gb
9
2 night stay for Peppa pig world
Pros:

Very family friendly with a great play room for toddlers and younger children

Cons:

Breakfast and dinner can be very busy so booking in advance is a must

2026-08-18 via Nuitee
C
Corrinne family_with_children gb
9
Lovely hotel, exceeded expectations for the price paid
Pros:

The hotel was lovely - clean, well looked after and newly decorated in much of the building. The room was comfortable and clean with everything needed including working AC. The breakfast was really good and all the staff we encountered were helpful and friendly. My daughter was particularly delighted by the free milk and cookies she got for bedtime.

Cons:

The only minor things I could mention are the leaky shower head and slower service for dinner but it was busy so this is being unnecessarily picky. We were more than happy.

2026-08-18 via Nuitee
R
Roger family_with_children gb
10
Friendly well organised stay.
Pros:

Location close to main route. Very welcoming, friendly, efficient staff. Fascilities for children. Ample parking at £7.50 pn.
Good sized rooms. Very good selection of food for dinner and breakfast. Good sized swimming pool for which you have to book a slot on arrival - good because this prevents overcrowding.
Will recommend and return.

2026-08-17 via Nuitee