Palestine Montaza Alexandria

Hotels
•
Accor
8.4 (3894 reviews)
Al Montazah Palace , Alexandria , eg

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Excellent location
Cons:
Cleanliness concerns
Elevator issues
Food pricing

Categories

Cleanliness
7.94
Several reviews indicate issues with cleanliness and maintenance, particularly around the rooms and amenities.
Service
9.21
Majority of reviews highlight friendly and supportive staff, contributing positively to the overall service experience.
Location
8.95
Multiple reviews praise the amazing views and the pleasant surroundings, although some mention it's a bit remote.
Room Quality
7.9
Some reviews mention issues with comfort and room conditions, indicating room quality could be improved.
Amenities
7.93
Reviews reveal dissatisfaction with the gym and lack of maintenance on amenities.
Value for Money
8.39
Prices for food and beverage were noted to be unreasonably high, impacting perceived value.
Food and Beverage
7.44
Reviews indicate high prices and some complaints about the quality of food.
Overall Experience
9.41
Despite some issues, most guests enjoyed their stay and appreciated the hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:31

Property Description

Luxurious Mediterranean Getaway

Set on 350 acres of lush gardens overlooking a Mediterranean cove, Helnan Royal Hotel - Montazah Gardens offers a serene escape.

Luxurious Rooms with Spectacular Views

Indulge in spacious rooms with oriental carpeting, free internet, and balconies showcasing stunning sea views. Some rooms even overlook the historic Montaza Palace.

Relaxation and Dining Options

Unwind by the outdoor pool or on the private seafront sun terrace. Enjoy a wide range of culinary delights and beverages at the hotel's restaurants and bar, both indoors and outdoors.

Book your stay now at Helnan Royal Hotel - Montazah Gardens for a tranquil and luxurious experience by the Mediterranean Sea.

Important information:

Please note that the rate for the ‘Special Offer - Egyptians Only’ room is exclusive for Egyptians only. Additional charges are applicable if a valid Egyptian ID or Egyptian passport is not presented upon check-in.

Please note that guests must present the credit card used to make this reservation upon check-in at the hotel.

Please note that proper swim attire must be worn in the swimming pool.

Please note that all bed preferences are based on availability and cannot be guaranteed by the hotel.

Our Guest is allowed for car Entrance From Montazah Main Gate To the Hotel but taxi not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 2 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 3894 reviews
Cleanliness: 7.94
Service: 9.21
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 9.41
M
Mohamed • solo_traveller • eg
8
مكان جميل ومرتب ونظيف
2026-06-20 • via Nuitee
I
Ibrahim • couple • eg
10
2026-06-20 • via Nuitee
A
Amr • solo_traveller • sa
10
2026-06-20 • via Nuitee
M
mohammed • couple • eg
9
Awesome
Pros:

Location and facilities

Cons:

Restaurant staff not all friendly

2026-06-20 • via Nuitee
S
Sherif • solo_traveller • eg
7
2026-06-20 • via Nuitee
A
Assem • couple • eg
8
Pros:

The location

2026-06-20 • via Nuitee
Y
Yasser • solo_traveller • eg
4
2026-06-20 • via Nuitee
A
Ahme Saeed • solo_traveller • eg
10
2026-06-20 • via Nuitee
M
mark • couple • eg
9
2026-06-20 • via Nuitee
M
MOHAMED • family_with_children • eg
8
Pros:

Excellent hotel! I stay here every time I visit, and the experience is always very good. The rooms are clean, comfortable, and well-maintained. The staff are friendly, professional, and always willing to help. The location is perfect, and the overall atmosphere is relaxing and welcoming. Everything is organized and exceeds expectations.

Cons:

The only area that could be improved is the breakfast, which could offer more variety and better quality. Other than that, I highly recommend this hotel and will definitely stay here again.

2026-06-20 • via Nuitee
F
Fahim • couple • eg
10
I will refer this hotel to my sons,family, friends
Pros:

Greatest value
Everything is very good
All staff are professional and friendly
I hope come back next vacation

Cons:

Medium swimming pool

2026-06-20 • via Nuitee
I
Issam • solo_traveller • tn
8
Pros:

La vue l emplacement

Cons:

Le bruit de l animation sur la plage ca gene vraiment les residents qui veulent etre au calme.

2026-06-20 • via Nuitee
A
AYMAN • couple • sa
9
فندق جميل وهادي ومكان مميز بالحدائق ومنظر الحدائق انصح به بشدة وخصوصا للعائلات
Pros:

الموقع داخل المنتزة والحدائق المحيطه جميله الوصول للفندق سهل مواقف السيارات متوفره الوصول للشاطي سهل المطعم ممتاز الفطور فاخر كل شي الموظفين متعاونيين وشكرا لكم

Cons:

لاشي لم يعجبني

2026-06-20 • via Nuitee
K
Khalil • couple • eg
8
2026-06-20 • via Nuitee
M
Mona • family_with_children • qa
7
2026-06-19 • via Nuitee
A
Ahmad • solo_traveller • sa
10
2026-06-19 • via Nuitee
M
Miada • couple • eg
9
had a wonderful stay, and we’d especially like to thank Nourhan the receptionist for her exceptional hospitality. She wa
2026-06-19 • via Nuitee
A
Amr • couple • sa
10
ممتاز
Pros:

كله كويس

2026-06-18 • via Nuitee
S
Sherif • solo_traveller • eg
9
2026-06-18 • via Nuitee
Z
Ziara • extended_group • om
10
2026-06-18 • via Nuitee