Arawa Park Hotel, Independent Collection by EVT

Hotels
•
Independent Collection
7.3 (3372 reviews)
272 Fenton Street , Rotorua , nz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Amenities lacking
Overpriced food

Categories

Cleanliness
5.88
Multiple mentions of dirty bathrooms and rooms not being cleaned properly.
Service
8.85
Staff was noted as supportive and helpful, contributing positively to the experience.
Location
8.89
Guests appreciated the good location relative to the town center.
Room Quality
7.34
Rooms were described as spacious but with some issues like poor maintenance.
Amenities
6.37
Limits on available cutlery and utensils reported; some amenities not functioning.
Value for Money
7.33
For the price, guests felt they received adequate quality, but some amenities were lacking.
Food and Beverage
6.38
Breakfast available but some complaints about overpriced food options.
Overall Experience
7.35
Guests had mixed feelings overall, with both positives and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:08

Property Description

Panoramic Views and Convenient Location
Enjoy stunning panoramic views of Rotorua's Arawa Racecourse and the city at Arawa Park Hotel, Independent Collection by EVT. Just a short drive from the city center, convention center, thermal pools, and airport, our location is ideal for both leisure and business travelers.

Comfortable Rooms and Well-Equipped Fitness Center
Relax in spacious rooms with a 50-inch Smart TV, or upgrade to a deluxe room with a private balcony. Stay active at our well-equipped fitness center to keep up with your workout routine during your stay.

Atrium Restaurant with Tranquil Ambiance
Indulge in delicious meals at the Atrium Restaurant, surrounded by a waterfall and palm trees in a tranquil courtyard setting. Whether it's breakfast, lunch, or dinner, savor a delightful dining experience during your visit.

Book now for an unforgettable stay at Arawa Park Hotel, Independent Collection by EVT.

Important information:

Please note that there is a 2% charge when you pay with a credit card. If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 3372 reviews
Cleanliness: 5.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 7.35
S
Samantha • family_with_children • nz
8
Great location and facilities with great staff
Pros:

The facilities

Cons:

Nothing to complain about

2026-05-30 • via Nuitee
G
Gracie • solo_traveller • nz
10
Pros:

Good

Cons:

My bathroom

2026-05-28 • via Nuitee
T
T Roberts • solo_traveller • nz
9
Pros:

Location to the event I attended, room was clean, bed was comfy

Cons:

I liked it all, facilities are a little dated

2026-05-27 • via Nuitee
N
Ni • solo_traveller • nz
9
Pros:

Great location-based

2026-05-27 • via Nuitee
C
Chris Martin • solo_traveller • nz
8
Above expectation. The staff were fantastic.
Pros:

Bed is the best i have ever slept in and that's why i returned after a few years.

Cons:

The temperature in the dinning area was a little cool.

2026-05-27 • via Nuitee
D
dr. Szárszó • solo_traveller • hu
10
Kiváló, családi hangulat, barátságos házigazdák
Pros:

A szoba mérete, felszereltsége, tisztasága messze felülmúlta egy szállodai szoba szintjét. A házigazdák nagyon kedvesek voltak, a bekészízett ételek is kifogástalanok voltak. Csak ajánlani lehet másoknak is.

Cons:

Nem volt ilyen

2026-05-27 • via Nuitee
T
Te Miha • solo_traveller • nz
10
2026-05-26 • via Nuitee
J
Jeffrey • family_with_children • nz
8
Overnight stay was reasonable for the price.
Pros:

Friendly staff at front desk.
Room was clean and tidy.
Beds were comfy great size.
Water pressure in shower was great.

Cons:

Spa didn't work.☹️
Shower edging had stains around it.
Kitchen area..no cutlery, plates or tea towel or dish liquid in cupboard.

2026-05-26 • via Nuitee
N
Naveen • family_with_children • au
9
overall its good to stay in the city and get access to city and local shops and restaurants
Pros:

ample space in the room, car park , breakfast access within the hotel

Cons:

spa didn't work as expected.

2026-05-26 • via Nuitee
J
Jennifer • solo_traveller • nz
8
2026-05-24 • via Nuitee
N
Natalie • couple • au
10
great location and really big rooms
Pros:

it is a great location and the rooms are very big. Also the staff are very helpful

2026-05-24 • via Nuitee
S
Shane • family_with_children • nz
10
perfect
Pros:

perfect

2026-05-24 • via Nuitee
J
Joanne • solo_traveller • nz
8
Pros:

Space and friendly staff

Cons:

No knives or forks and plates

2026-05-22 • via Nuitee
G
Gary • solo_traveller • nz
8
Clean comfortable and good restaurant
Pros:

Location and facilities

Cons:

Nothing

2026-05-21 • via Nuitee
B
brett • couple • nz
3
Poor
Pros:

Close to the race course

Cons:

It’s falling apart the shower, bath, sink, everything apart from the bed needs replacing. Our toilet roll holder was on the floor, actually out of the wall on the ground with toilet roll still on it. Was told someone would fix it didn’t see anyone .
There was mould on the blinds, the spa bath was so old and had stains.

2026-05-20 • via Nuitee
M
Martin • solo_traveller • nz
5
Cons:

Decor seemed a little tired and dated

2026-05-20 • via Nuitee
A
Alison • solo_traveller • gb
6
Pros:

Situated well, easy to find

Cons:

No USB points to charge my phone

2026-05-17 • via Nuitee
M
María Valentina • family_with_children • cl
5
2026-05-17 • via Nuitee
A
Anna • family_with_children • nz
8
Clean and comfy. Hotel experience at very reasonable prices.
Pros:

This was an excellent value for money property. I stayed with my 3 children and the room was large, clean and secure. Yes a little outdated in places but very clean and comfortable.

Cons:

Nil

2026-05-17 • via Nuitee
C
Charlie • solo_traveller • nz
8
2026-05-14 • via Nuitee