Arawa Park Hotel, Independent Collection by EVT

Hotels
Independent Collection
7.3 (3552 reviews)
272 Fenton Street , Rotorua , nz

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Amenities lacking
Overpriced food

Categories

Cleanliness
5.88
Multiple mentions of dirty bathrooms and rooms not being cleaned properly.
Service
8.85
Staff was noted as supportive and helpful, contributing positively to the experience.
Location
8.89
Guests appreciated the good location relative to the town center.
Room Quality
7.34
Rooms were described as spacious but with some issues like poor maintenance.
Amenities
6.37
Limits on available cutlery and utensils reported; some amenities not functioning.
Value for Money
7.33
For the price, guests felt they received adequate quality, but some amenities were lacking.
Food and Beverage
6.38
Breakfast available but some complaints about overpriced food options.
Overall Experience
7.35
Guests had mixed feelings overall, with both positives and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:08

Property Description

Panoramic Views and Convenient Location
Enjoy stunning panoramic views of Rotorua's Arawa Racecourse and the city at Arawa Park Hotel, Independent Collection by EVT. Just a short drive from the city center, convention center, thermal pools, and airport, our location is ideal for both leisure and business travelers.

Comfortable Rooms and Well-Equipped Fitness Center
Relax in spacious rooms with a 50-inch Smart TV, or upgrade to a deluxe room with a private balcony. Stay active at our well-equipped fitness center to keep up with your workout routine during your stay.

Atrium Restaurant with Tranquil Ambiance
Indulge in delicious meals at the Atrium Restaurant, surrounded by a waterfall and palm trees in a tranquil courtyard setting. Whether it's breakfast, lunch, or dinner, savor a delightful dining experience during your visit.

Book now for an unforgettable stay at Arawa Park Hotel, Independent Collection by EVT.

Important information:

Please note that there is a 2% charge when you pay with a credit card. If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancelation. For more information about flexible COVID cancelation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 3552 reviews
Cleanliness: 5.88
Service: 8.85
Location: 8.89
Room Quality: 7.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 7.35
E
Erin couple au
9
2026-07-22 via Nuitee
P
Patty solo_traveller nz
7
2026-07-22 via Nuitee
J
Joe couple nz
2
Not a very good experience
Pros:

Staff were friendly

Cons:

I was very disgusted with the noise from other guests who were next to us slamming doors kids running up and down the hallway screaming we stayed there 2 nights and both nights the noise was not very pleasant didn’t stop till around 11 at night very dissapointing
Wasn’t pleased with the room pretty rough for the price we payed some things in the room didn’t work

2026-07-22 via Nuitee
H
Heath family_with_children nz
7
2026-07-20 via Nuitee
M
Muychheng family_with_children nz
2
2026-07-20 via Nuitee
W
Wayne solo_traveller nz
8
Pros:

Comfortable beds.
Dining room staff cheerful and helpful.
Good menu variety.

Cons:

All good.

2026-07-20 via Nuitee
N
Ni solo_traveller nz
10
NF01
Pros:

Very spacious for when you have grandchildren with you. Comfy beds and handy free laundry

2026-07-20 via Nuitee
M
Mick solo_traveller nz
6
2026-07-19 via Nuitee
J
Jason solo_traveller nz
8
Pros:

Great location close to everything in town and fantastic value for money.

2026-07-19 via Nuitee
C
Christopher couple nz
8
2026-07-19 via Nuitee
A
Anne family_with_children nz
8
2026-07-18 via Nuitee
H
Harmony family_with_children nz
5
The place needs a big upgrade it’s so old.
Pros:

The beds were comfortable

Cons:

The facilities are old, the bathroom shower and bath was old and the bath was stained and old

2026-07-18 via Nuitee
H
Harpreet solo_traveller nz
6
2026-07-18 via Nuitee
P
Parata Malaulau solo_traveller nz
7
Pros:

Restaurant and staff where the hightlight

Cons:

Cleanliness and facilities in room

2026-07-18 via Nuitee
N
Nicky and Co solo_traveller nz
2
Check it out before you book.
Pros:

The location was good and it was close to town. The main lobby was beautiful but that was just about as far as it went.

Cons:

We booked a superior twin room. The room was foul. It was filthy. There was crumbs/tabacco in the bedside drawer, mould in the bathroom, curtains didnt even fit the window. We were moved to another room, seemed better at a first glance but it most definitely wasn't! The second room was just as dirty. Mould, dirty tabletop, floors and walls. There was a hole in the power outlet. We were eventually moved to a new room a deluxe twin, which was clean and couldnt fault. Definitely check the rooms before you book and pay!!

2026-07-18 via Nuitee
M
Malti family_with_children nz
8
2026-07-17 via Nuitee
S
Shashanka family_with_children nz
10
Pros:

Excellent Room service

2026-07-17 via Nuitee
G
Gemma couple nz
1
Will not be staying here again
Pros:

Location

Cons:

Dirty, no cutlery in the rooms. Spa bath didn’t work.

2026-07-17 via Nuitee
L
LIU family_with_children cn
9
2026-07-17 via Nuitee
J
John solo_traveller nz
10
Pros:

Clean & close 2 racecourse.........

Cons:

Nothing all good ..............

2026-07-17 via Nuitee