AC Hotel by Marriott Santiago de los Caballeros

Hotels
•
AC Hotels by Marriott
9 (274 reviews)
Calle Del Sol # 32-34, La Zurza II, Zona Monumental , Santiago de los Caballeros , do

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Children allowed

Facilities

Front desk (limited hours)
Housekeeping on request
Exercise/lap pool
Swimming nearby
Air conditioning
Swimming pool
Restaurant
Terrace
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room assignment issues
Service coordination problems

Categories

Cleanliness
8.31
Concerns about room cleanliness and maintenance issues like leaking showers.
Service
9.27
Some friendly staff but noted lack of coordination in service.
Location
10
Great location with impressive views.
Room Quality
7.77
Multiple issues with room assignments and unsuitable accommodations.
Amenities
8.79
Good amenities but some areas in need of improvement.
Value for Money
9.75
Fair value considering the overall hotel experience.
Food and Beverage
8.81
Generally good food options but some service issues at breakfast.
Overall Experience
9.3
Mostly positive, with some critical feedback on service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:01

Property Description

Outdoor Swimming Pool and Terrace - Enjoy a relaxing swim in the outdoor pool or soak up the sun on the terrace at AC Hotel by Marriott Santiago de los Caballeros.

Restaurant and Bar - Indulge in delicious meals and refreshing cocktails at the on-site restaurant and bar, offering a variety of options for guests to enjoy.

Convenient Location - Situated close to popular attractions such as Monumento a los Heroes de la Restauracion and Cibao Stadium, guests can easily explore the area with help from the hotel's reception.

Book your stay at AC Hotel by Marriott Santiago de los Caballeros for a memorable experience in Santiago de los Caballeros.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 274 reviews
Cleanliness: 8.31
Service: 9.27
Location: 10
Room Quality: 7.77
Amenities: 8.79
Value for Money: 9.75
Food and Beverage: 8.81
Overall Experience: 9.3
E
Emilia • couple • do
10
Pros:

Excelente servicio! Y super comoda la cama!

2026-06-16 • via Nuitee
G
Gabriela • couple • do
10
2026-06-12 • via Nuitee
D
Diana • solo_traveller • co
10
Pros:

Excelente todo, el servicio, el personal, la piscina, las habitaciones. 10 de 10

2026-06-01 • via Nuitee
D
Dimas • couple • do
10
Me gustó mucho y volvería
Pros:

Todo con mucha calidad y el personal muy atento

Cons:

Nada que criticar

2026-05-26 • via Nuitee
F
Fernando • extended_group • uy
7
Hotel bien localizado pero con detalles a corregir.
Pros:

La ubicacion y la piscina.

Cons:

El ruido a la madrugada en los pasillos, las almohadas.

2026-05-19 • via Nuitee
S
Sandy • couple • us
10
2026-05-18 • via Nuitee
J
Joan • couple • do
10
2026-05-18 • via Nuitee
P
Placide • couple • do
10
2026-05-13 • via Nuitee
S
Steevenson • couple • us
1
Cons:

I don’t get my deposit

2026-05-12 • via Nuitee
H
Hector • solo_traveller • us
9
2026-05-09 • via Nuitee
H
Hector • solo_traveller • us
9
Excelente lo recomendaria a mis amigos
Pros:

La piscina y el.personal muy atento y cordial wl desayuno excellent

Cons:

Poca variedad en el menu del restaurant

2026-05-08 • via Nuitee
C
Chiara • solo_traveller • do
10
2026-05-06 • via Nuitee
B
Benoit • couple • mq
10
Perfect place to stay
Pros:

Nice view

Cons:

Nothing

2026-05-04 • via Nuitee
J
Jeison • couple • nl
9
Muy duro 😎🥃🥃
Pros:

Todo

Cons:

Nada

2026-04-23 • via Nuitee
C
CANAAN CANAAN • couple • do
9
todo bien , per ese inconveniente en la madrugada.
Pros:

servicio, confort, ubigacion , areas sociales .

Cons:

nos tuvieron que cambier de habitacion en horas de la madrugada, los de la habitacion del lado tenian una fiesta a esas horas y no se podia dormir, la joven del lobby nos cambio de habitacion.

2026-04-20 • via Nuitee
J
Jose • solo_traveller • do
9
Pros:

La localización del hotel es excelente, frente al monumento, puedes ir caminado a los restaurantes que están al rededor del monunento.
Rooftop Maximun y piscina excelntes muy buenas fotos. Amplios parqueos

Cons:

El desayuno estaba caro para mangu de platano y salami, tenias que pedir el huevo y tarda una eternidad, muy poca variedad

2026-04-12 • via Nuitee
E
Erisson • solo_traveller • do
10
2026-04-06 • via Nuitee
J
José Miguel Díaz • couple • do
8
CELEBRACION ANIVERSARIO DE BODA
Pros:

LAS VISTAS, LAS INTALACIONES, LAS ATENCIONES DE LOS JOVENES DEL CIGAR DON MOCHO, 1A EXCELENTES,

Cons:

NO ME GUSTO EL SERVICIO DEL PERSONAL AUN NO ESTA TOTALMENTE CAPACITADO, SENTI QUE MOLESTABA CADA VEZ QUE PREGUNTABA ALGO O SOLICITABA ALGO, NO TENIAN LA INFORMACION DE MI RESERVA EN EL RESTAURANT. EL BUFFET DE DESAYUNO PEQUENO PARA LA CANTIDAD DE PERSONAS QUE TENIAN HOSPEDADAS O AL MENOS DESAYUNDO ESE FIN DE SEMANA, SENTI QUE TENIA QUE DESAYUNAR RAPIDO PARA DAR ESPACIOS A OTROS. SABEMOS ES UN HOTEL NUEVO QUE CON EL TIEMPO TODO EL SERVICIO SERA EXCELNTE.

2026-04-01 • via Nuitee
E
ELENA • couple • do
10
Excellent stay and location
Pros:

Excellent and good location. Good breakfast, dinner and enterteinment at the roof top.

2026-03-30 • via Nuitee
J
Juan • couple • do
10
Fabulosa
Pros:

La comodidad de la cama y la limpieza

Cons:

Que en el baño a pesar de ser tan caro el hotel, no ponen de nada, o sea, lo imprescindible para cepillarse, crema, etc. ni donde colocar los cepillos de dientes

2026-03-30 • via Nuitee