Novotel Cairo El Borg

Hotels
Novotel
8.6 (3061 reviews)
3 Saray El Gezirah, Zamalek , Cairo , eg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
High room prices
Noisy environment
Cleaning issues

Categories

Cleanliness
7.99
Cleaning was mentioned negatively, stressing improvement needed.
Service
9.46
Multiple reviews highlighted helpful and professional staff.
Location
9.5
The location was frequently praised for its convenience.
Room Quality
8.45
Rooms were described as neat and modern, though some issues reported.
Amenities
8.48
Basic amenities met expectations, but could improve on variety.
Value for Money
7.94
Some expressed the feeling of high prices for the offered services.
Food and Beverage
7.99
Mixed feedback on the quality of food offerings.
Overall Experience
8.96
General positive experiences with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Prime Location in Central Cairo
Novotel Cairo El Borg is conveniently situated just a short stroll from Cairo Tower and a mere 200 meters from Cairo Opera House, offering stunning views of the Nile and Cairo city from its rooms.

Luxurious Amenities
The hotel provides air-conditioned rooms featuring LCD TVs, satellite and cable channels, tea/coffee facilities, and cozy seating areas. Guests can unwind in the outdoor swimming pool, hot tub, or well-equipped gym, with massage services also available.

Dining with a View
Guests can indulge in delectable international cuisine at the rooftop restaurant while enjoying breathtaking views of Cairo and the Nile. The restaurant also houses a ‘dry’ bar, and 24-hour room service is offered for convenience.

Book your stay at Novotel Cairo El Borg for an unforgettable experience in Cairo!

Important information:

Please note that the hotel does not serve alcohol nor allows any alcohol to be brought in.

Hotel May request a marriage certificate according to Egyptian tourism police regulationsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Adults stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3061 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.96
R
Ronald family_with_children at
6
2026-07-04 via Nuitee
R
Rami family_with_children gr
9
Overall, I had a pleasant stay at this hotel.
Pros:

The rooms were very clean, well-maintained, and comfortable.
The staff were exceptionally polite, friendly, and always willing to help, which made the stay even more enjoyable. Specifically the housekeeping staff, the staff at the breakfast buffet and Aya at the front desk.

Cons:

Prices for some food and drinks were unreasonably expensive.
The hotel does not serve alcohol, which may be a drawback for some guests.

2026-07-04 via Nuitee
K
Kyriakos family_with_children gr
10
Pros:

We had a wonderful stay at Novotel Cairo El Borg. The breakfast was a real highlight: a great variety of options, delicious food, and plenty of staff always on hand to help and keep everything running smoothly.
The reception team was excellent — they assisted us with everything we needed throughout our stay, always friendly and responsive.
One of the best things about the location is that just outside the hotel there is a safe area where you can walk comfortably along the Nile. It was lovely to take an evening stroll by the river.
The hotel truly stands out for its cleanliness and the genuine willingness of the staff to help. We would gladly stay here again and highly recommend it.

2026-07-04 via Nuitee
M
Mohamed solo_traveller eg
10
2026-07-04 via Nuitee
محمد solo_traveller sa
10
2026-07-03 via Nuitee
A
Ali solo_traveller qa
10
Pros:

الغرفه واسعه والفيو جميل واللوبي جميل والاكل جميل

2026-07-02 via Nuitee
J
jarvis solo_traveller cu
10
Pros:

Excellent service and very good quality in every way, on the outside you can see a slightly old hotel, but when you enter it is incredible, it is really worth it.

2026-07-02 via Nuitee
K
Katarina solo_traveller rs
10
2026-07-01 via Nuitee
I
Ismail couple sa
6
2026-06-29 via Nuitee
T
Traih solo_traveller jo
10
2026-06-29 via Nuitee
L
Luis Teixeira couple pt
8
2026-06-28 via Nuitee
N
Nabhan couple us
9
2026-06-28 via Nuitee
M
Mohsen family_with_children sa
9
Pros:

Great location, Friendly staff, hotel was mostly clean and most facilities were accessible throughout the day

Cons:

Nothing

2026-06-27 via Nuitee
N
Nilesh solo_traveller in
9
2026-06-27 via Nuitee
B
Bechar couple dz
10
Rapport qualité prix au-delà des attentes
Pros:

J'ai particulièrement apprécié l'accueil à l'hôtel, le personnel est au petit soin, que ce soit à la réception, l'entretien des chambres, et même au petit déjeuner
Situation géographique parfaite pour le tourisme : traverser la rue pour accéder à la promenade du Nil, au carrefour, jardins et cafétérias, à 100 m une bouche de métro

2026-06-27 via Nuitee
B
Beta Blocker solo_traveller om
9
2026-06-27 via Nuitee
I
Ialda family_with_children it
7
2026-06-27 via Nuitee
D
Dr.Abdullah solo_traveller sa
10
2026-06-26 via Nuitee
S
schenatti solo_traveller it
7
Pros:

Abbiamo apprezzato la piscina e la colazione

Cons:

Per la seconda volta a distanza di tre anni, nonostante la prenotazione di una camera per quattro persone, abbiamo trovato la camera preparata per due. Quindi è dovuto intervenire l'housekeeper per allestire letti e consegnare ciabatte e spazzolini anche per le ragazze.
Si è ripresentata in sostanza la medesima situazione. Consiglierei una comunicazione più efficace tra reception e staff che si occupa delle camere.

2026-06-26 via Nuitee
A
Ahmed family_with_children eg
10
Pros:

Staff

Cons:

No kids area

2026-06-25 via Nuitee