Grand Madurai by GRT Hotels

Hotels
9.2 (951 reviews)
79/1A1, Madurai - Thoothukudi Highway, Next to Velammal Hospital and Medical College, Velammal Village, Anuppanadi, Chinthamani , Madurai , in

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Overpriced
Subpar food quality
Service issues

Categories

Cleanliness
8.94
Cleaner than other places.
Service
9.41
Friendly staff, especially in the restaurant, though some front line staff could be more welcoming.
Location
9.45
Good location close to the city and airport.
Room Quality
9.4
Extremely comfortable rooms and facilities.
Amenities
9.43
Good amenities but could use more morning activities.
Value for Money
8.39
Perceived as overpriced due to subpar service and food.
Food and Beverage
8.94
Food quality noted as good, though some issues reported.
Overall Experience
9.61
Overall good experience with notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:53

Property Description

Luxurious Accommodation:
Experience a comfortable stay in air-conditioned rooms with free WiFi and modern amenities at Grand Madurai by GRT Hotels. Relax in style with our spacious rooms, each equipped with a desk and a flat-screen TV.

Delicious Dining Options:
Indulge in a buffet, continental, or Asian breakfast at our on-site restaurant. Enjoy a culinary journey with a range of delectable dishes to satisfy your taste buds during your stay.

Relaxing Facilities:
Unwind and rejuvenate at our hotel's outdoor swimming pool and sun terrace. Take advantage of our 24-hour front desk, room service, and currency exchange for a seamless and enjoyable stay.

Book your stay at Grand Madurai by GRT Hotels for a memorable and luxurious experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Children from 6 years old to 10 years old stay for Rs. 1,000 per person per night when using an available extra bed.
    People 11 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 951 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.61
M
Mrinalini • extended_group • gb
8
2026-07-23 • via Nuitee
J
Jawaharlal • family_with_children • sg
9
My first experiwnce with GST amazing
Pros:

Everything

Cons:

Nothing at all

2026-07-22 • via Nuitee
S
sonia • extended_group • in
10
2026-07-22 • via Nuitee
V
Varun • couple • in
10
2026-07-22 • via Nuitee
W
Wasu • couple • my
10
Wonderful and memorable stay
Pros:

Excellent staffs
Wonderful breakfast spread
Clean rooms

Cons:

A bit far from town centre

2026-07-20 • via Nuitee
J
joseph • couple • in
10
Pros:

Breakfast was very good

2026-07-20 • via Nuitee
S
Sathish Kumar • solo_traveller • in
10
2026-07-19 • via Nuitee
S
Sivalingam • family_with_children • gb
10
2026-07-17 • via Nuitee
C
Chaitanya • family_with_children • in
10
2026-07-17 • via Nuitee
R
RUNA • family_with_children • in
10
A very pleasant stay
2026-07-16 • via Nuitee
K
karthik • solo_traveller • in
9
2026-07-14 • via Nuitee
P
Pawaton • solo_traveller • th
10
Wonderful hotel with service mind staffs.
Pros:

Good and variety breafast.

Cons:

All are good.

2026-07-13 • via Nuitee
A
Adrian • couple • gb
7
A lovely hotel which could be even better if suggestions above were improved.
Pros:

All the restaurant and house keeping staff were lovely very friendly and helpful. The rooms were lovely and clean.

Cons:

The reception staff were not as helpful or accommodating and didn’t listen to our requests, just told us where our room was. They didn’t really welcome us nor say goodbye and thank you as we left.

The hotel lacked outdoor space to sit out and relax. Only 3 sun beds and 4 seats by the pool. An outdoor seating area at the front of the building would have been pleasant.

2026-07-13 • via Nuitee
S
Srinivas • solo_traveller • gb
10
Pros:

The staff at reception, especially Anwesha and Rakhibul have been very helpful.

2026-07-11 • via Nuitee
G
Guhapriya • family_with_children • in
9
Pros:

Good spread

2026-07-11 • via Nuitee
S
Sivakumar • extended_group • in
6
2026-07-10 • via Nuitee
S
Shiva Pillai • solo_traveller • ae
9
Pros:

Room, Breakfast ,High Tea and good welcoming & supporting staffs.

Cons:

NA

2026-07-08 • via Nuitee
B
Binu • family_with_children • in
9
2026-07-06 • via Nuitee
J
john • solo_traveller • in
6
Cons:

Slipped in an extra 2% on all bills with out informing me

2026-07-06 • via Nuitee
R
Ramakrishna Babu • family_with_children • in
9
Pros:

Facilities and the staff are very good. The property is well maintained and neat.

2026-07-06 • via Nuitee