Atour Hotel Shanghai City Center

Hotels
9.2 (211 reviews)
No. 15, Nandan Road , Xuhui District , Shanghai , cn

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great value for money
Helpful staff
Clean rooms
Cons:
Limited breakfast variety
Gym/pool closed for renovations

Categories

Cleanliness
9.38
Rooms are very clean, overall positive sentiment regarding cleanliness.
Service
9.85
Staff was helpful and friendly across multiple reviews.
Location
8.89
Location is convenient for transportation but not ideal for tourism.
Room Quality
9.34
Rooms are stylishly designed and modern.
Amenities
8.87
Good amenities but with gyms/pools closed for renovations.
Value for Money
9.33
Great value for money, recommended for business and leisure.
Food and Beverage
8.38
Breakfast options are varied but can be improved for quality.
Overall Experience
9.55
Overall great experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 15:16

Property Description

Indulge in Luxurious Amenities

Unwind in Style

Exceptional Dining Experience

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 211 reviews
Cleanliness: 9.38
Service: 9.85
Location: 8.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.55
R
Ramin • family_with_children • gb
9
Good place all in all
Pros:

Breakfast , location and staff were all great

Cons:

I only had issue with room size . It was a family room for 3 but hardly enough space even for 2 people.

2026-05-30 • via Nuitee
Y
Yan • solo_traveller • nz
9
Excellent location in central Xujiahui, just a short walk from the metro station. The only downsides were the lack of a
Pros:

Location

Cons:

No fridge afternoon tea wasnt available during the week

2026-05-29 • via Nuitee
B
Botagoz • couple • kz
10
Pros:

Суперский отель,в центре города,уборка была каждый день,персонал очень отзывчивый,по еде тоже нет нареканий

2026-05-29 • via Nuitee
S
Souhail • couple • be
8
Incroyable
Pros:

Confort propreté

Cons:

Personne ne sais parler anglais une catastrophe

2026-05-28 • via Nuitee
L
Loïc • couple • be
10
Top
Pros:

Ligging was schitterend!

Cons:

Niets

2026-05-27 • via Nuitee
T
Temirlan • family_with_children • kz
10
Pros:

Great hotel with excellent service and a very convenient location in the city center. The staff is friendly and helpful, and the metro station is nearby, making it easy to get around.

Cons:

The only downsides are the lack of wardrobes in the room and somewhat weak Wi-Fi.

2026-05-26 • via Nuitee
W
Wai Yin Juanna • solo_traveller • hk
9
Pros:

Location is good. The hotel room is clean and the breakfast has variety of choices

Cons:

The lift service is too slow and the gym is so small

2026-05-25 • via Nuitee
S
Serik • extended_group • kz
10
2026-05-25 • via Nuitee
A
Arnold • extended_group • tz
5
1. Guests cannot get juice or any drinks during normal hours; beverages are only available when the restaurant opens. 2.
Pros:

Lobby - working space

Cons:

Staircase inside the room , easy to fall down during the night

2026-05-25 • via Nuitee
Y
YenHua • extended_group • tw
8
2026-05-24 • via Nuitee
C
Celine • couple • be
10
Very good hotel in Shanghai with very good breakfast and dinner
Pros:

Amazing property, beautiful rooms, very nice breakfast and dinner

Cons:

Nothing

2026-05-24 • via Nuitee
T
Thomas • solo_traveller • fr
10
2026-05-24 • via Nuitee
A
Anna • solo_traveller • it
9
I would definitely stay again in this location my next visit here and I would recommend it to others
Pros:

The breakfast spread is very nice, with plenty of choice depending on your daily mood. I would add just a little bit more pastries choices, but that’s my personal preference. The buffet overall really exceeded my expectations and I was looking forward to have it each morning of my stay! Also to note, the hotel offered a free laundry service which in my opinion was truly amazing. You could call any time, hang your clothes outside your room and usually in less than a few hours they are back.

Cons:

I’ve stayed multiple times in this hotel during my visit in china, first with my parents in two separate rooms and later alone when I came back from my travels. I have to say that the second time I booked the room I was not as satisfied as the first time since there was a very humid smell and during the night, I don’t know if it was because other rooms were showering, but for a while there was a very annoying noise (motor like)

2026-05-23 • via Nuitee
N
Nancy • extended_group • ca
9
2026-05-22 • via Nuitee
S
Sanja • solo_traveller • rs
10
2026-05-22 • via Nuitee
P
Purevochir • couple • mn
8
Pros:

1.Workers, 2. Breakfast and 3.service

2026-05-22 • via Nuitee
J
JUI MEI • solo_traveller • tw
8
Pros:

地理位置佳、早餐豐富、前台夥伴親切

Cons:

隔音不好

2026-05-21 • via Nuitee
A
Aneka • couple • au
9
2026-05-21 • via Nuitee
C
Catherine • couple • be
9
Mooi hotel
Pros:

Het was een prima hotel, rustig en lekker ruim! De locatie was perfect, we zaten vlakbij het metrostation.

2026-05-21 • via Nuitee
A
Andrea Federico • couple • de
10
I do really thanks all the A-Tour staff and the A-Tour management for the great service provided!
Pros:

Great Hotel in a wonderful residential area. Facilities as well as breakfast were absolutely great. All the hotel Staff was very friendly and nice with us and keen to help in every situation. One of the best accommodation I had in the last years.

Cons:

everything was perfect. I do not have anything to complain.

2026-05-20 • via Nuitee