Capital O Hotel Suites Marne, Mexico City

Hotels
•
OYO Rooms
7.6 (138 reviews)
Rio Marne Numero 12 Colonia Cuauhtemoc , Mexico City , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Lift / Elevator
Tour desk
Daily housekeeping
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Clean rooms
Spacious rooms
Cons:
Cleanliness issues
Old furniture
Internet service
Breakfast confusion

Categories

Cleanliness
6.56
Several reviews mention issues like stained sheets and poor cleaning standards.
Service
8.53
The staff is described as friendly and accommodating.
Location
9.07
Numerous reviews highlight the excellent location, close to important city points.
Room Quality
7.02
Rooms are spacious, but issues with old furniture and comfort are noted.
Amenities
7.55
Basic amenities available, but some guests felt improvements are necessary.
Value for Money
7.51
Good value considering location, but some room quality concerns affect perception.
Food and Beverage
7.06
Breakfast confusion noted, and no major food options reviewed.
Overall Experience
7.53
Overall positive experience despite some discomforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:06

Property Description

Convenient Location
Hotel Suites Marne is perfectly situated near major avenues and public transportation, making it easy to explore the vibrant city of Mexico.

Comfortable Accommodation
Enjoy cozy rooms with classic décor, cable TV, and private bathrooms. For longer stays, our well-equipped kitchenette apartments provide extra convenience.

Surrounded by Culture and Entertainment
Located in the lively Colonia Cuauhtemoc neighborhood, our hotel is surrounded by a variety of dining options, shopping centers, and cultural attractions.

Plan your stay at Hotel Suites Marne today and experience the best of Mexico City with our attentive staff and convenient amenities.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 138 reviews
Cleanliness: 6.56
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.53
B
Bertyomar • couple • mx
7
Buena 👍
Pros:

La ubicación excelente , personal muy amable

Cons:

La habitación grande , limpia pero muy viejos los muebles

2026-07-25 • via Nuitee
B
Betancur • solo_traveller • mx
9
2026-07-24 • via Nuitee
Óscar • family_with_children • mx
8
Muy bien, regresamos pronto
Pros:

Excelente ubicación

Cons:

Las almohadas muy grandes y anchas, yo las acostumbro más delgadas

2026-07-23 • via Nuitee
B
Brayan • couple • mx
4
Pros:

La ubicación

Cons:

La habitación tenia muchas hormigas y el baño olía mal, además si quieres conectar un enchufe trifasico (como el de una laptop) no se puede porque los contactos son muy buenos y son bifasicos, en recepción el personal es algo hostil.

2026-07-23 • via Nuitee
E
Estefanny Itcel • solo_traveller • mx
9
2026-07-23 • via Nuitee
I
Isabel • couple • us
10
Pros:

Location

Cons:

Price

2026-07-22 • via Nuitee
P
Paola • solo_traveller • mx
10
2026-07-22 • via Nuitee
M
Marco • couple • cr
8
Great location to explore the city, a lot of facilities and places close to it.
Pros:

Location is excellent

Cons:

There’s a humidity odor in the room.

2026-07-19 • via Nuitee
M
Marcela • couple • mx
9
Buena estancia.
Pros:

Buena ubicación, habitaciones cómodas y el personal muy amable.

2026-07-15 • via Nuitee
M
MARISELA • solo_traveller • mx
10
Pros:

Ubicación y seguridad

2026-07-14 • via Nuitee
E
Emmerson • solo_traveller • ca
3
There are many better hotels in that same price range!
Pros:

Location. One of my favourite areas of Mexico City, and one of the best areas in Mexico City. Very quiet through the night.

Only 850 m to the Walmart Express, and 350 m to 222 Reforma mall and PF Changs. A 7/11 at both end of the street.

Cons:

There was no security lock on the room door, which is not acceptable in any country.

Definitely suites, although extremely dated. Definitely not clean. Definitely not much better than a 1-star!

Internet was provided by TotalPlay, and brutal overall! There was 0 internet in the bedroom! :( So much for relaxing and sitting up in bed! :( The internet fluctuated from 3.4 down / 1.3 Mbps up, to 0 in the living room.

I had to wipe the glass or bottle circles off the bedside table, to set my cell phone down for the night. The kitchen sink had little pink-red dots of dish soap throughout. It certainly was not clean! They only give you one bath towel and one floor mat. No second bath towel, and no face cloths. The bath mat looked like they had used it to scrub a dirty floor!

The fridge was not fully clean, and definitely should be replaced.

The bathroom was outdated and quite archaic! It needs to be modernized overall! On top of that, you could take a full shower and never have hot water. Warm was the best it would accomplish!

There were a few ants here and there, but no cockroaches to be seen. I was very surprised there were no ant traps in the corner of the kitchen and bathroom. Then on the fourth morning I woke to find the kitchen table completely covered with little tiny ants!

2026-07-13 • via Nuitee
M
María Isabel • solo_traveller • mx
7
Pros:

El colchón fue muy bueno

Cons:

El mobiliario es viejo y la decoración anticuada. No se ven las habitaciones como se muestran en internet.
El personal abrió mi puerta y entró a recoger la basura, justo cuando me vestía y creo que no sabía que estaba ocupado el cuarto.

2026-07-09 • via Nuitee
M
Mauricio • solo_traveller • mx
10
Mejoras las camas
Pros:

La ubicación y el trato del personal

Cons:

Las camas son incómodas

2026-06-29 • via Nuitee
M
Morales Ordaz • solo_traveller • mx
10
Pros:

De manera general, el precio accesible y supera las expectativas por la atención, ubicación y accesibilidad al llegar o moverse en la ciudad. Además, el personal muy amable con un servidor.

2026-06-28 • via Nuitee
B
Brenda Natalia • couple • mx
4
No volvería
Pros:

La ubicación es excelente, el personal es muy amable

Cons:

No tiene ventilador, aire acondicionado ni estacionamiento. El cuarto estaba sucio, las almohadas incómodas y la regadera se apagaba y tenía agua tibia

2026-06-26 • via Nuitee
M
Mary • couple • mx
8
Muy buena
Pros:

Si esta bien la relación precio y esta muy céntrico

2026-06-23 • via Nuitee
C
Cristopher • solo_traveller • cr
10
Pros:

Excelente servicio.

Cons:

El ascensor.

2026-06-16 • via Nuitee
M
Maibelis • solo_traveller • mx
9
Pros:

Ubicación y trato de personal

2026-06-14 • via Nuitee
R
Rodrigo • solo_traveller • mx
7
2026-06-11 • via Nuitee
C
Carolina Elizabeth • solo_traveller • mx
7
Pros:

La ubicación excelente

Cons:

El. Foco del baño se descompuso, no pudieron cambiarlo y me dieron una lámpara 😅, y que no tiene aire acondicionado, ni abanicos, la verdad no se necesito el clima estuvo excelente, pero para nosotros del norte es siempre dormir con clima y abanico

2026-06-07 • via Nuitee