Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Spacious and modern rooms
Cons:
Missing some amenities
Cleanliness issues noted
High prices for breakfast

Categories

Cleanliness
8.15
Some reviews mentioned a need for better room cleaning.
Service
9.15
Multiple reviews highlighted friendly and helpful staff.
Location
9.15
Reviews consistently praised the excellent location near transport and attractions.
Room Quality
8.65
Guests appreciated the spacious and modern rooms.
Amenities
8.15
Some important amenities were noted to be missing.
Value for Money
8.15
One review indicated high prices, affecting perceived value.
Food and Beverage
8.65
The breakfast was noted as excellent in several reviews.
Overall Experience
8.75
Overall, guests found their stays enjoyable with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:18

Property Description

Lakefront Luxury Accommodation
Experience the ultimate stay at Radisson Blu Hotel, Lucerne, situated right on the shores of Lake Lucerne. Adjacent to the KKL Culture and Convention Centre and the Lucerne Train Station, this modern hotel offers free Wi-Fi for all guests.

Modern Rooms with Stunning Views
Relax in spacious, air-conditioned rooms equipped with all modern amenities including a minibar, cable TV, and tea/coffee facilities. Enjoy breathtaking views of the lake or mountains from the comfort of your room.

Wellness and Dining Experiences
Indulge in the fifth-floor health club with a sauna, steam bath, and relaxation room boasting panoramic views of Mount Pilatus. Treat your taste buds to Mediterranean cuisine at Restaurant Luce or savor cocktails in the retro Luce Bar.

Ready to elevate your stay in Lucerne? Book now at Radisson Blu for an unforgettable experience.

Important information:

The Radisson Blu Hotel, Lucerne is a cashless hotel and only accepts card and contactless payments.

Our gym will be closed for maintenance from the 16th till the 18th of February 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 32 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2920 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
R
Reinhard • couple • de
7
2026-06-13 • via Nuitee
A
Audie • couple • gb
9
Pros:

We had an excellent stay! The hotel is very modern and well maintained, the room was very clean and had all the amenities we needed. The hotel is very quiet despite being next to the train station. Staff were very helpful and friendly. At check in we were pleasantly surprised to be given the Luzern visitor pass which has lots of discounts, and a pass to use the buses in Luzern for free. Breakfast was very good quality and there was a good amount of food available.

Cons:

N/A

2026-06-13 • via Nuitee
B
Bianca Cornelia • couple • ch
3
Cons:

Preis-Leistung war sehr überteuert
Parkplatz sehr klein, habe verschiedene Preise dafür erhalten. An der Reception 39.-, per Mail 32.- und bez. 29.-

2026-06-10 • via Nuitee
S
Sakkosol • couple • th
10
If you have limited time in Lucerne, this is one of the places for you.
Pros:

This is one of the best hotels to stay in Lucerne if you have very limited time for visiting. The reason is simply because it is so close to everything you need - the main train station, attractions, lakes and etc. The room is exceptionally good and well equipped. The staff are friendly and helpful. Breakfast is good, but it can be better with more selections of food.

Cons:

We booked for a half board room which includes breakfast and dinner. We have no problem with breakfast, but personnally, I think the hotel can be more generous with choices and portions of dinner. I discovered that they provide seperated menu - more selection for paid dinner. However, the food is not bad at all and the service is quite good.

The price is quite high comparing to what we could get - but this is Switzerland, isn't it?

2026-06-10 • via Nuitee
P
Patrice • family_with_children • lu
9
très bien
Pros:

belle chambre spacieuse

Cons:

petit déjeuner identique chaque jour

2026-06-10 • via Nuitee
C
Claire • solo_traveller • gb
4
Pros:

Room was nice and location was amazing.

Cons:

It's supposedly a 4 star hotel but don't expect 4 star treatment. Staff weren't overly helpful and that little room service robot never showed up.

2026-06-10 • via Nuitee
C
Cristina • family_with_children • br
7
Muito caro pelo o que oferece
Pros:

Localizacao

2026-06-10 • via Nuitee
B
BobE • couple • us
10
Pros:

Great location

2026-06-09 • via Nuitee
J
JASEM • couple • ae
8
2026-06-08 • via Nuitee
Y
yuyu • extended_group • us
8
2026-06-08 • via Nuitee
J
Janne • couple • dk
10
2026-06-07 • via Nuitee
B
Borré • couple • be
9
Ideale stop op doorreis
Pros:

Veilige afgesloten ondergrondse parking waar we gratis konden laden.
Vlakbij mooie bezienswaardigheden in de stad

Cons:

De bereikbaarheid van het hotel (hier treft het hotel geen schuld). Meer dan 1 uur in file gestaan over een traject van 2,5 km wegens allerlei werkzaamheden vanaf afrit autostrade.

2026-06-05 • via Nuitee
D
Dung • extended_group • us
2
Expensive, superficial, no real service
Pros:

good location

Cons:

Housekeeping was terrible. we had blood on bed sheet. Asked for cleaning service to change bed sheets. The housekeepers put the old blanket over the bed sheet, tucked the blankets to make the room looked like it was cleaned. We pull off the blanket to find the blood still on bed sheet. The staff does not do any real cleaning of the rooms. Rooms were never sweep or vacuumed. Everything is done superficially. We asked to use a microwave. The front desk told us to go to the restaurant. The host at the restaurant says there's no microwave to use. When we checked in, only one of our three rooms were ready by the guaranteed 3pm time. Overall, lots of smiles but no real service or help.

2026-06-04 • via Nuitee
J
Jose • couple • do
9
2026-06-03 • via Nuitee
B
Bruce • solo_traveller • au
8
Pros:

Clean and comfortable.

Cons:

Nothing to report.

2026-06-02 • via Nuitee
A
Alvaro Jose • solo_traveller • ar
9
2026-06-02 • via Nuitee
N
Nithin • couple • ae
9
A comfortable and enjoyable stay in a great location.
Pros:

Near to train station. Property was spacious

Cons:

They had coffee machine but had no means to warm up the milk.. no oven nothing… If you are black coffee or americano drinker then fine

2026-06-02 • via Nuitee
D
Delphine • family_with_children • be
6
Superbe hotel très bien situé. Accueil client à améliorer.
Pros:

L'hotel est très bien situé, propre et accueillant. Il y a des boissons fraiches à l'accueil et la réceptionniste était très agréable. Les chambres sont spacieuses, propres et confortables.

Cons:

Nous sommes venus à la réception pour réserver une chambre le jour même (car départ au petit matin). Un membre du personnel nous a reçu en disant directement "nous sommes complet" sans vérification sur le système. Nous avons été voir sur Booking où il restait une chambre que nous avons réservé. Nous sommes ensuite revenu à la réception pour recevoir la clé... Nous ne comprenons pas comment on peut nous indiquer que l'hotel est complet alors que ce n'était pas le cas.

2026-06-01 • via Nuitee
B
Baljeet Kaur • extended_group • ca
10
2026-06-01 • via Nuitee
R
Ronit • extended_group • il
10
מלון מעולה, אגיע שוב בכייף
Pros:

מלון מעולה במיקום טוב ליד הרכבת
ארוחת בוקר כלולה, שידרגו אותנו חדר, החדר היה גדול ומרווח

2026-06-01 • via Nuitee