Oneiro Suites with Sea View

Hotels
8.4 (350 reviews)
Calle Huachinango Mza 02 Lote 05 , Mahahual , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Confusing light switches
Lack of TV channels
Poor Wi-Fi
Elevator issues

Categories

Cleanliness
8.14
Rooms were clean and comfortable, but hygiene could be improved in shared areas.
Service
9.11
Staff was consistently friendly and provided good service, although issues were reported with responsiveness.
Location
8.65
Good location near the beach, but some guests noted confusion with hotel services.
Room Quality
8.1
Rooms were described as comfortable, though some amenities were lacking.
Amenities
8.23
Amenities included AC and Wi-Fi, but issues with the elevator and Wi-Fi reliability affected experience.
Value for Money
8.49
Overall value considered good, with some concerns on menu availability impacting perception.
Food and Beverage
7.94
Food quality was good but lacked variety and some dishes were not well received.
Overall Experience
8.51
Generally good stay with some issues, but overall satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities and stunning sea views.

Dining and Relaxation
Enjoy a delicious breakfast spread and unwind in the outdoor swimming pool, hot tub, and garden terrace.

Convenient Services
Benefit from airport transfers, bike and car rentals, and attentive room service throughout your stay.

Experience the ultimate seaside retreat at Oneiro Suites with Sea View. Book now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 350 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.23
Value for Money: 8.49
Food and Beverage: 7.94
Overall Experience: 8.51
M
Melissa solo_traveller ca
8
Overall it was great! I'd book there again!
Pros:

Every one from the Staff was so friendly, the pool was nice and the washrooms and rooms good size, confortable and the food was great too!

Cons:

Maybe the elevator service, it wasn't working when I got there, but not a big deal.

2026-08-27 via Nuitee
J
Julio Enrique solo_traveller mx
8
2026-08-25 via Nuitee
S
sebastien couple fr
8
Pros:

Très bien. Très bon petit déjeuner. Chambre très spacieuse et très grande. Piscine agréable. Bien situé

Cons:

Rien

2026-08-20 via Nuitee
N
Nathalie solo_traveller be
7
2026-08-18 via Nuitee
A
Andrea couple it
4
2026-08-16 via Nuitee
S
Solís Rojas solo_traveller mx
10
Pros:

La comodidad el desayuno y la picina

Cons:

No quedarme más dias

2026-08-16 via Nuitee
P
Perera solo_traveller mx
7
Falta de empatía
Pros:

La cercanía a la playa

Cons:

Recomendé a unos familiares y en su cuarto, no funcionaba la tv y tampoco la cambiaron y por otro lado la cama estaba desnivelada por un lado.

2026-08-13 via Nuitee
V
Vander velde family_with_children be
8
2026-08-13 via Nuitee
F
FRANCKY solo_traveller fr
8
Pros:

Tout est correct

Cons:

Le personnel d accueil est juste aimable

2026-08-12 via Nuitee
P
Pineda solo_traveller mx
9
Pros:

El confort de las camas y lo bonito que es. El personal muy amable y el desayuno 10/10

Cons:

Lo único que no servía el elevador y que no tenía frigobar.

2026-08-11 via Nuitee
J
Jonatan solo_traveller nl
1
Affordable but unprofessional
Pros:

The place is affordable

Cons:

Staff is very unprofessional. In all of our nights we hung the don't disturb sign and every time the maids entered the room. Then for two consecutive nights there was a huge party next door with super loud music until 6:00 am. No staff had any clue about what to do and didn't care.

2026-08-10 via Nuitee
M
Mirella solo_traveller mx
10
Pros:

Las instalaciones y el menú de desayuno

Cons:

El olor a sargazo

2026-08-10 via Nuitee
M
MAURICIO CABRERA NARVÁEZ solo_traveller mx
9
Excelente lugar para desconectarte de cualquier ciudad.
Pros:

El hotel muy limpio y cómodo y aceptan mascotas 🐕

Cons:

La playa está llena de obstáculos y muy rocosa no nos pudimos meter.

2026-08-09 via Nuitee
G
gabriel solo_traveller mx
1
2026-08-07 via Nuitee
D
De La Rosa extended_group mx
9
2026-08-07 via Nuitee
M
Maja family_with_children si
7
za eno noč ok, a ne v poletnem času
Pros:

v redu cena

Cons:

absolutno ne hodit tja poleti (ogromno morske trave in obupen smrad)
skromen zajtrk (ni izbire)
slike niso realne
motna voda v bazenu
zaposleni ne znajo angleško

2026-08-03 via Nuitee
I
Ivette family_with_children us
10
2026-08-02 via Nuitee
R
Rosas Yañez solo_traveller mx
1
Pros:

Nada

Cons:

Para empezar me cobraron una habitación extra de la que no reserve, pedí apoyo dado que fue una cuestión de booking sin que me brindaran ayuda en el hotel; luego, el personal del hotel sobretodo la chica del turno matutino ni se ofreció a ayudarnos, nos veía como es su problema, vieron más lo económico para ellos que a uno

Luego, la habitación no sirvió bien el aire acondicionado, el baño tenía como sarro,
el elevador no funcionó y tuvimos que subir y bajar las escaleras cada que salíamos o llegábamos, y cargar a mi pequeño, las maletas, todo
Lo que no dicen en la página del hotel es que al llegar el aire huele muy feo, como a pescado, es unbolor muy intenso, en comparación de otros hoteles o restaurantes por los que llegamos a pasar que no olía así
En general, lo califico como pésimo
Si pueden buscar otra opción, háganlo para evitar que la pasen mal

2026-07-25 via Nuitee
A
Anita solo_traveller si
7
Seagrass everywhere in July
Pros:

I liked the peacefulness...

Cons:

There is a lot of cruises. This time of the year the seagrass ruins everything 😪

2026-07-25 via Nuitee
I
Ignacio Arturo solo_traveller mx
10
Pros:

Desayunos y habitación

2026-07-24 via Nuitee