CITY STAY - Franklinstrasse

Hotels
8.8 (1714 reviews)
Franklinstrasse 12 City Stay , Zürich , ch

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Facilities

Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Convenient location
Cons:
Check-in process was confusing
Temperature control issues

Categories

Cleanliness
8.24
Cleanliness is praised as a positive aspect in multiple reviews.
Service
8.71
Check-in process was mentioned as a negative but overall service remains satisfactory.
Location
9.25
Location is highlighted as a strong point, with convenient access to transport.
Room Quality
8.7
Rooms are generally clean and well-maintained, although some issues with temperature control were noted.
Amenities
8.73
Facilities generally meet expectations, though access issues were mentioned.
Value for Money
8.69
Overall value perceived as good in relation to provided amenities and location.
Food and Beverage
9.04
Not specifically mentioned, assumed as standard quality for this hotel tier.
Overall Experience
9.01
Guests generally express satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:38

Property Description

Central Location in Zürich
Located in the heart of Zürich, CITY STAY - Franklinstrasse offers a convenient stay for guests wanting to explore the city. The recently renovated aparthotel provides free WiFi and private parking, ensuring a comfortable and hassle-free experience for visitors.

Modern Amenities and Comfort
The soundproof units at the aparthotel are elegantly designed, featuring fully equipped kitchens, flat-screen TVs, and private bathrooms with walk-in showers. The inclusion of kitchenware, a coffee machine, and a kettle adds a touch of convenience for guests looking to enjoy home-cooked meals during their stay.

Convenience at Your Doorstep
With a private entrance and a minimarket on-site, CITY STAY - Franklinstrasse prioritizes the convenience and satisfaction of its guests. Whether you're visiting the Swiss National Museum or the Main Railway Station Zurich, this aparthotel offers a prime location for your travels.

Book your stay at CITY STAY - Franklinstrasse now and experience the perfect blend of comfort and convenience in Zürich.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1714 reviews
Cleanliness: 8.24
Service: 8.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.04
Overall Experience: 9.01
R
Rebecca • couple • au
9
Large modern apartment close to shops and transport.
Pros:

Large modern apartment with a comfortable bed. Close to cafes and grocery shops. Close to public transport.

Cons:

Nothing

2026-06-06 • via Nuitee
C
chatgatto • solo_traveller • hk
9
Pros:

An OCD person like me, all I can say, it's Impressive!!
Helpful and responsive staffs here! This is so important especially to a foreign traveller. They provided a very clean and clear instruction for the check in details so totally not a problem to have an automated check in by yourself.
Even the housekeeping were so friendly and helpful! We met a housekeeping lady at the lift lobby and she even helped us to carry our luggages and guided us to the laundry room as well! Appreciated her efforts!
For the room, it was Bright, Spacious, Clean and Spotless! Clean and Tidy cookware and utensils. An umbrella handing on the wall shows their thoughtfulness.
For the transport, Bus and Tram stations are just 3-4 minutes walk! Also 5 minutes walk to the Oerlikon Train Station which is just one station to the airport. (Btw, At the OerlikonTrain Station, you can found an ZVV Service Centre by going downstairs, you can get service and help for the Zurich Card or Swiss Card by friendly staffs there.)
Restaurants, coffee, fast food and Supermarkets like Lidl and Migros are also just 3 minutes walk from the building!
So how could I not highly recommend for all of you?!
Just keep in mind, there's a garbage truck comes in early morning which might gets a little noise and ruins your sleep but it's understandable. An good alarm clock to get you out of bed and get visit to this beautiful city! ;)

2026-06-06 • via Nuitee
H
hans • solo_traveller • at
10
Pros:

Sehr nahe am Bahnhof Orlikon gelegen.

2026-06-05 • via Nuitee
S
Sanjay • solo_traveller • in
9
Pros:

Apartment location 5 to 10 minutes away from Zurich Oerlikon railway station by walk. Lots of restaurants, supermarket and cafes in the vicinity. 10 to 15 minutes away from Zurich airport by railway and 5 to 10 minutes away from Zurich main railway station

2026-06-04 • via Nuitee
Y
Yvann • solo_traveller • fr
8
Cons:

I can't tell about the staff, never saw any of them

2026-06-04 • via Nuitee
Z
Zuzana • solo_traveller • ie
9
Pros:

It was lovely apparent. It was just way too hot in the night. It had everything we needed.

2026-06-03 • via Nuitee
U
Uehlinger • solo_traveller • ch
10
Pros:

The location is great, you have everything you need right there: restaurants, bars, public transport, markets, shopping and a train station, only 1 stop away from the airport.

2026-06-03 • via Nuitee
W
Wilma • couple • gb
10
Overall a brilliant stay.
Pros:

Almost everything! Spotlessly clean. Fantastic location. Super staff 😊.

Cons:

No air conditioning.

2026-06-03 • via Nuitee
B
Burcu • family_with_children • bg
10
Pros:

Girişteki kiosktan kolaylıkla oda anahtarımızı aldık. Oda çok genişti, 3 kişi için fazlasıyla yeterliydi. Gerçekten tertemizdi. Ekstra yorgan seti ve havlu rica ettim birkaç dakika sonra geldi. Mutfak ve ekipmanlar gayet yeterliydi. Taleplerimize geri dönüşler çok hızlıydı. Burası fiyat - performans olarak Zürih şehrinde konaklanabilecek çok keyifli bir yer.

2026-06-03 • via Nuitee
J
juanmavenice • solo_traveller • ar
10
2026-06-03 • via Nuitee
R
Róbert • solo_traveller • hu
9
2026-05-31 • via Nuitee
Y
Yana • couple • ua
10
2026-05-30 • via Nuitee
M
Mark • couple • au
9
all good as mentioned above
Pros:

Great location and great staff and great breakfast

Cons:

Nil

2026-05-30 • via Nuitee
F
Francesca • couple • gb
9
2026-05-29 • via Nuitee
G
Georges • couple • lu
8
2026-05-29 • via Nuitee
C
Crespo Rozados • solo_traveller • es
9
Pros:

Muy cómoda la ubicación para visitar la ciudad y hacer excursiones fuera. Limpio, moderno y bien equipado. Ckeck-in autónomo sencillo de hacer.

Cons:

Pocos utensilios de cocina, solo dos cubiertos de cada tipo, dos platos de cada tipo y sin estropajo para limpiarlos. La parte positiva fue que tenías lavavajillas y cuando me quedé sin pastillas les escribí y me trajeron más.

2026-05-29 • via Nuitee
M
Mari • couple • ch
8
Metallica concert - Zurich
Pros:

Cumplió las expectativas, buenas instalaciones, equipo de la kitchenette nuevo, fácil de uilizar - no hay nadie físicamente en recepción, pero es amigable el proceso, muy intuitivo. Llamamos telefónicamente a alguien, quien inmediatamente nos respondió y asistió con nuestra consulta.

Cons:

N/A

2026-05-29 • via Nuitee
E
Emőke Katalin • solo_traveller • hu
9
2026-05-28 • via Nuitee
D
DUTT NEE • couple • my
9
2026-05-28 • via Nuitee
R
Raafat • couple • ca
7
Great location but no air condition and very small showers
Pros:

Close to the supermarket and train station

Cons:

No air condition and the shower is too small, you can move in it without hitting your hands in the wall

2026-05-28 • via Nuitee