Hotel Caprice - Grindelwald

Hotels
9 (598 reviews)
Kreuzweg 11 , Grindelwald , ch

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Noise from the hall

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, such as squashed mosquitoes and the overall room could be cleaner.
Service
9.75
Overall, guests mentioned friendly and helpful staff, particularly in breakfast service.
Location
9.25
Multiple reviews highlighted the excellent location, being close to the train station and great views.
Room Quality
8.25
Rooms were described as comfortable but some mentioned issues with bed quality and noise.
Amenities
8.75
Decent facilities were noted, but some guests wished for better room amenities like a mini-bar.
Value for Money
9.25
Guests generally felt positive about the value received for the price paid.
Food and Beverage
9.25
Excellent breakfast and coffee were frequently highlighted as a strong point.
Overall Experience
9.25
Many guests expressed their overall satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:42

Property Description

Impressive Mountain Views
The Hotel Caprice in Grindelwald offers a peaceful yet central location with stunning views of the mountains. Relax in comfortable rooms with balconies or garden terraces overlooking the majestic scenery.

Charming Garden Oasis
Unwind in the hotel's lovely garden adorned with deck chairs and wicker furniture, surrounded by beautiful floral arrangements and a one-of-a-kind vista of the iconic North Face of the Eiger.

Luxurious Spa Experience
Indulge in relaxation at the on-site spa, featuring a hot tub, sauna, steam bath, massage shower, herbal bath, solarium, and professional massage services. Treat yourself to a rejuvenating experience after a day of exploring the picturesque surroundings.

Experience tranquility and luxury at Hotel Caprice - Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that snow chains are recommended to get to the property.

If traveling with children, please inform the property in advance about their age. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for CHF 35 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 65 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 598 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
Y
Yana solo_traveller de
8
Es war hard aber herzlich
Cons:

Es gibt keine Klimaeinlagen.

2026-07-01 via Nuitee
A
Angelena couple ie
10
Wonderful family,Perfect hosts .Always on hand to offer advice
Pros:

The Breakfast was Superb
The setting Magnificent

Cons:

Nothing

2026-07-01 via Nuitee
A
Aly solo_traveller eg
10
Exceptional staff; cooperative and friendly . Location is perfect . Will always want to come back
2026-06-29 via Nuitee
N
Niclas couple gb
9
Pros:

Staff is super friendly, everything was really nice. We enjoyed the breakfast. The view from the breakfast area is breathtaking! The location near the train station was great for hiking! It made it easy to catch the early trains.

Cons:

Our room got somewhat hot. A fan would have been appreciated.

2026-06-28 via Nuitee
G
Grace couple us
10
Pros:

Perfect location very close to the train station! Very kind, friendly staff. Delicious breakfast. Unbeatable view! Would highly recommend!

Cons:

Bit of a steep walk to the hotel from the train station, but worth it for the location and view!!

2026-06-28 via Nuitee
Y
Yojiro couple mm
7
駅に近くて眺めの良い手頃な宿です
Pros:

アイガー北壁やミッテンベルグ、ヴェッターホルンを眼前に見ながらの美味しい朝食は最高の思い出です。

2026-06-27 via Nuitee
M
MARIANNE 1947 solo_traveller ch
10
tout était parfait, accueil, convivialité, repas, confort, informations .sur les excursions .
Pros:

Situation un peu au-dessus de la gare et de l'arrêt des bus en partie gratuits (env.100m), loin du bruit, avec une vue magnifique, ne manquez pas cet hôtel de taille modeste où vous aurez un contact direct et chaleureux avec le couple propriétaire. Ce chalet typique à l'intérieur rénové magnifiquement vous satisfera par sa décoration et son aménagement à la fois simple, efficace et élégant. Vous pourrez également profiter d'un espace bien être au top.

Cons:

Tout était parfait !

2026-06-26 via Nuitee
N
Ning solo_traveller hk
10
Great choice to stay in Grindelwald
Pros:

Great location: Minutes to Grindelwald train and bus station. 15min walk to First Cable car station. Visitor card grants free ride on bus 121-123, connecting Grindelwald Terminal station. Supermarket is also within 5min walk.
Tips to travellers: it’s on a small hill (3-4min with luggage) and no lift in the house, so bring manageable luggage. However because of this it has a better view and is quiet at night to ensure good sleep.
I had a room with a balcony that’s facing the Eiger peak and a lovely garden. Room has great shower water, and shades to keep the heat out during summer. In late June, it’s refreshing to wake up to a good view and seeing sunshine scatter across mountains.
Hotel staff are friendly and helpful. Breakfast is nice with varieties of food and view of the mountains.
For tax below 50, prepare cash in CHF (ATM is close too)

Cons:

NA, enjoyed my stay.

2026-06-25 via Nuitee
V
Vanessa solo_traveller tw
9
Pros:

You HAVE to book the mountain view room. It’s an absolute once-in-a-lifetime experience!

Cons:

The ground-floor rooms lack privacy if there are people hanging around just outside the yard.

2026-06-25 via Nuitee
M
MIHÁLY couple hu
9
2026-06-25 via Nuitee
M
Mejbel couple kw
7
2026-06-09 via Nuitee
S
Siddharth solo_traveller sg
9
Pros:

Great hotel!

Cons:

Na

2026-06-08 via Nuitee
Y
yasmine solo_traveller ma
5
2026-06-07 via Nuitee
A
Austen solo_traveller us
10
Pros:

View from my room was amazing. The hotel is quiet and serene. Staff was lovely and the included breakfast was a treat!

Cons:

N/a

2026-05-31 via Nuitee
A
Annie Rehmann solo_traveller nz
10
2026-04-19 via Nuitee
M
Mark family_with_children gb
10
WOULD BOOK AGAIN
Pros:

STAFF SUPER FRIENDLY AND EXTREMELY HELPFUL. HOTEL WAS VERY CLEAN AND WELL RUN. BREAKFAST SUPERB

2026-03-31 via Nuitee
M
Melissa solo_traveller gb
10
Cosy, warm hotel in Grindelwald.
Pros:

For those that prefer smaller, friendly, family owned and run hotels, Caprice is perfect. The staff were efficient and very helpful. A daily news bulletin was provided every morning at breakfast which included weather forecasts, snow reports for skiers and suggestions for places to visit or local activities. Not forgetting the sauna, steam room and jacuzzi!

A bonus for me was its close proximity to Grindelwald train station. A guestcard gave free use of buses 121, 122 and 123 which gave access to ski lifts to First, Männlichen and the Eiger Express up to Eiger Gletscher and Kleine Scheidigg.

The view of the Eiger was wonderful. My room faced west, looking towards the Männlichen mountain (see uploaded photo).

2026-03-28 via Nuitee
M
Marco couple ch
9
2026-03-24 via Nuitee
D
Daniele couple br
9
Centrally located family owned hotel. Loved it!
Pros:

Very central location close to bus and train station as well as restaurants and rentals. Amazing breakfast. New room in typical Alpine style. Nee and beautiful SPA. Possibility to buy skipass there

Cons:

-

2026-03-23 via Nuitee
H
Hannah couple br
10
2026-03-01 via Nuitee