Smile Hotel Shah Alam ICity

Hotels
7.7 (230 reviews)
no 19, section 7, jalan keluli 7/110, shah alam , Shah Alam , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and tidy environment
Friendly staff
Affordable pricing
Cons:
Slow water pressure
Unpleasant odors in some rooms
Limited food options nearby

Categories

Cleanliness
7.1
Generally clean but issues with odors reported in some rooms.
Service
8.06
Staff are described as friendly and helpful, though there are some service delays.
Location
8.3
Strategic location near food options, but some guests expect closer proximity.
Room Quality
7.56
Rooms are spacious and well-designed, but there are complaints about poor amenities like TV and air conditioning.
Amenities
7.89
Facilities are generally satisfactory, though there are reports of slow water pressure.
Value for Money
8.54
Affordable pricing considering the accommodations offered.
Food and Beverage
6.6
Limited food options available nearby, some guests mention inconvenience.
Overall Experience
7.57
Overall a satisfactory experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:21

Property Description

Convenient Location
Located just 4.8 km from Royal Gallery Selangor, Smile Hotel Shah Alam ICity offers easy access to key attractions in Shah Alam.

Comfortable Rooms
Each room at Smile Hotel Shah Alam ICity is equipped with air conditioning, a private bathroom, and a flat-screen TV for a comfortable stay.

Great Amenities
Enjoy a delicious Asian breakfast, free WiFi, and convenient facilities like room service and a 24-hour front desk during your stay at Smile Hotel Shah Alam ICity.

Book now for a delightful stay at Smile Hotel Shah Alam ICity and experience comfort and convenience during your visit to Shah Alam.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 230 reviews
Cleanliness: 7.1
Service: 8.06
Location: 8.3
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.54
Food and Beverage: 6.6
Overall Experience: 7.57
M
Mohd Fadzri • family_with_children • my
6
2026-09-17 • via Nuitee
S
suriyani • solo_traveller • my
9
Pros:

Bilik air besar
Bilik bersih
Ada lif

2026-09-14 • via Nuitee
N
Norzaniza • family_with_children • my
10
Will come again
Pros:

Bilik mmg memuas kan dan harga berpatutan

Cons:

No

2026-09-13 • via Nuitee
A
ainur • family_with_children • my
10
2026-09-10 • via Nuitee
Z
zakwan • solo_traveller • my
10
2026-09-10 • via Nuitee
Z
zakwan • solo_traveller • my
10
2026-09-10 • via Nuitee
M
Mrs KN • solo_traveller • my
9
Pros:

Hotel bersih, bilik air besar, staffs semua ok

Cons:

Tiada

2026-09-09 • via Nuitee
M
MUHAMAD MUHSIN • solo_traveller • my
10
Pros:

Room

Cons:

Booking.com price algorithm

2026-09-07 • via Nuitee
M
MUHAMAD MUHSIN • solo_traveller • my
10
Pros:

the room

Cons:

Booking.com price algorithm

2026-09-07 • via Nuitee
T
Tahir • solo_traveller • my
8
Pros:

Harga murah, sesuai untuj staycation satu family. Siap ada bath tub untuk yg family room. Murah tau. Berbaloi

Cons:

Area persekitaran situ tak de tempat best sangat nak jalan. Mungkin kene plan dr awal. Sebb jarak nak ke sesuatu tempat tu dekat je

2026-08-28 • via Nuitee
Y
Yasotha • solo_traveller • my
3
Pros:

Bed

Cons:

Nothing

2026-08-27 • via Nuitee
A
Abdul Jamil • family_with_children • my
9
2026-08-26 • via Nuitee
J
Janey • couple • my
6
Not recommended
Pros:

It was okay for the price.

Cons:

The room was full of mosquitos and it has very steep stairs. The bed was actually placed on upper deck. Truly inconvenient to carry the bags and get ready. No mirror on upper level. Very dissapointing stay.

2026-08-26 • via Nuitee
E
ezza3773 • solo_traveller • my
7
2026-08-25 • via Nuitee
E
ezza3773 • solo_traveller • my
7
2026-08-25 • via Nuitee
N
Naranasamy • solo_traveller • my
6
2026-08-24 • via Nuitee
A
Amirun • extended_group • my
10
2026-08-23 • via Nuitee
M
Muhammad Aizat • family_with_children • my
7
2026-08-14 • via Nuitee
N
Nasroha • solo_traveller • my
8
Pros:

Bilik family agak luas sesuai utk family yg ramai

Cons:

Bilik ada bau yg kurang menyenangkan
Bantal yang kurang selesa agak nipis

2026-07-21 • via Nuitee
N
Nurul Najwa • solo_traveller • my
7
2026-07-19 • via Nuitee