Hotel Casa Nogales

Hotels
7.2 (1592 reviews)
Los Nogales 741 , Santiago , cl

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Poor cleanliness
Unreliable service

Categories

Cleanliness
6.28
Several complaints about the cleaning standards, including dirty bathrooms and poorly maintained rooms.
Service
7.75
Mixed reviews; some positive comments about staff but significant issues raised regarding charges and service quality.
Location
8.79
Frequent praise for the convenient location near commercial areas and good accessibility.
Room Quality
6.74
Complaints about room maintenance, old furniture, and lack of essential amenities like air conditioning.
Amenities
7.27
General dissatisfaction with amenities, especially regarding connectivity and breakfast variety.
Value for Money
6.23
Discontent expressed about charging for unconsumed items which affected the overall perceived value.
Food and Beverage
7.28
Mixed feedback with some praising breakfast quality while others found it lacking in variety.
Overall Experience
7.25
Overall mixed experience with significant room for improvement, especially in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:21

Property Description

Convenient Location:
Hotel Nogales By Tempo Rent is strategically situated in the heart of the Providencia district, offering easy access to popular attractions like Costanera Center, Patio Bellavista, and Parque Bicentenario Santiago.

Comfortable Rooms:
Experience comfort and convenience in our well-appointed rooms featuring modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms with complimentary toiletries.

Exceptional Service:
Our bilingual staff is dedicated to providing top-notch service, ensuring your needs are met promptly and professionally throughout your stay.

Book your stay at Hotel Nogales By Tempo Rent now to enjoy a memorable experience in Santiago!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 1592 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 6.23
Food and Beverage: 7.28
Overall Experience: 7.25
V
Victor • solo_traveller • cl
10
Pros:

Lo amplio

Cons:

La señal de TV muy mala para la calidad del hotel

2026-07-22 • via Nuitee
W
Waldo • solo_traveller • cl
8
2026-07-21 • via Nuitee
J
jocelyn • family_with_children • cl
10
Pros:

Mi experiencia en el hotel buena.

Cons:

Mi experiencia en el hotel buena,pero habian otras personas alojando en el mismo piso otra habitación que hacian mucha bulla como las 1 de la mañana no dejaban dormir.

2026-07-20 • via Nuitee
P
Patricia • extended_group • cl
8
Acogedora
Pros:

Atención comedor muy bueno

Cons:

La señal de internet

2026-07-19 • via Nuitee
V
Verónica Judith • family_with_children • cl
10
2026-07-17 • via Nuitee
I
Ian • couple • cl
7
2026-07-17 • via Nuitee
R
Ruben • couple • cl
10
2026-07-15 • via Nuitee
P
Pía • family_with_children • cl
9
Acogedor y centrico
Pros:

La mini cocina en la habitacion fundamental para preparar algo rapido

Cons:

Nada

2026-07-10 • via Nuitee
S
Souza • couple • br
4
Cons:

Porém na semana que eu fui teve um índice de roubo muito grande, roubaram celular do meu marido e tivemos a total certeza de que o gerente do hotel acabou achando quem pegou e colocou no nosso quarto de volta pra sairmos como malucos, pois meu marido viu o mesmo dentro do nosso quarto, após irmos para o quarto ao lado que era de nossos amigos, meu marido voltou ao nosso quarto para buscar o carregador e viu o gerente lá dentro sem a gente lá. Roubaram uma calça da minha amiga, uma blusa de um amigo, 900 reais de uma outra amiga. No nosso penúltimo dia lá, retornamos do passeio e tinha um carro da polícia lá, pois roubaram o PDI entre outros documentos e pertences de uns outros hóspedes. Um transtorno gigantesco!

2026-07-07 • via Nuitee
G
Gil • couple • br
1
HORRÍVEL
Pros:

NÃO TEVE NADA BOM

Cons:

Além de ser um hotel antigo, café da manhã ruim, chuveiro pessimo que não esquenta, teve mais de 8 casos de ROUBO!!! roubaram óculos, roupa, documento, dinheiro em espécie e o telefone do meu cunhado! não devolveram nada além do celular, porque ameaçamos na recepção, e logo eles colocaram o celular na cama escondido. PIOR DO MUNDO

2026-07-07 • via Nuitee
G
Gil • extended_group • br
1
Horrível
Pros:

PIOR HOTEL

Cons:

LADROES DE MEIA TIGELA, ROUBARAM TODOS OS BRASILEIROS

2026-07-07 • via Nuitee
D
Diego Alejandro • family_with_children • cl
7
Pros:

El lugar tiene muy buena ubicación y precio-calidad.

2026-07-06 • via Nuitee
M
Macarena • solo_traveller • cl
10
Muy bien!
Pros:

Muy buena ubicación, excelente recepción.

Cons:

Había un conflicto con las chicas que daban el desayuno, una desorganización que hizo que estuviera de muy mal humor una de las 3 personas que estaban y contestaba muy mal! Estaba en muy mala disposición.

2026-07-05 • via Nuitee
R
Rodrigo • solo_traveller • cl
7
2026-07-05 • via Nuitee
C
CARLOS • couple • cl
10
2026-07-04 • via Nuitee
J
Jean Pierre • couple • br
1
2026-07-04 • via Nuitee
D
Denisse • solo_traveller • cl
10
2026-07-02 • via Nuitee
C
Cristian • family_with_children • cl
9
Agradable
Pros:

La comodidad

Cons:

Chapa mala del baño

2026-07-02 • via Nuitee
C
Constanza • family_with_children • cl
7
Pros:

Ubicación, atención.

2026-06-29 • via Nuitee
S
Sandoval • solo_traveller • bo
8
Excelente ubicación
Pros:

La amabilidad, limpieza y desayuno

Cons:

La calidad del internet. Falto un sillon tal vez o sillas en la habitacion. El area donde la señal era mejor y estaba el enchufe para carga no tenia opción para sentarse y usar la computadora, era el piso o la cama al otro lado de la habitacion

2026-06-27 • via Nuitee