E&O Residences Kuala Lumpur

Hotels
8 (2360 reviews)
No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Nice amenities
Cons:
Cleanliness issues
Poor food options
Service responsiveness

Categories

Cleanliness
6.39
Reports of unpleasant smells and cleanliness issues noted.
Service
8.86
Staff generally acknowledged issues but sometimes were unresponsive.
Location
9.4
Great central location with good accessibility.
Room Quality
7.85
Rooms spacious but some had maintenance issues and odours.
Amenities
7.88
Good facilities, but limitations on food options mentioned.
Value for Money
8.34
Generally good value, but unexpected charges noted.
Food and Beverage
6.89
Breakfast options criticized; limited and not clear in pricing.
Overall Experience
8.36
Mixed feelings due to cleanliness and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:03

Property Description

Convenient Location
E&O Residence is a 7-minute walk to Bukit Bintang shopping area and Pavilion mall.

Spacious Suites with City Views
Contemporary suites at the hotel feature separate living and dining areas, flat-screen TVs, and kitchenettes.

Amenities and Services
Enjoy the outdoor pool, fitness centre, multilingual staff, and free WiFi access.

To experience luxury and convenience in Kuala Lumpur, book your stay at E&O Residence today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that for bookings of 5 rooms and above (and more than 3 nights), the hotel requires a 30% prepayment upon reservation.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Child breakfast is not included in all room and breakfast prices, child breakfast will be charged additional RM30nett per child per day if child breakfast required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 183.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2360 reviews
Cleanliness: 6.39
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
T
tecwyn • extended_group • gb
8
2026-05-29 • via Nuitee
O
Oluwatosin • family_with_children • gb
7
2026-05-28 • via Nuitee
J
John • couple • au
9
It was excellent. Great location and breakfast.
Pros:

Location and price.

Cons:

The apartment was a little tired. Needed a
Bit of TLC.

2026-05-24 • via Nuitee
M
Mohd Iftisyam • family_with_children • my
8
Overall great value for money
Pros:

Location was good. Close to convenience stores and cafes. Parking was free and generally everything was good. Room was very spacious, kids loved the tub!

Cons:

Breakfast was not great and limited.. But generally okay. Would definitely come back, but probably skip the breakfast. TV system could be better for today’s standards

2026-05-22 • via Nuitee
J
Jakob • couple • dk
9
Pros:

Store rum flinke mennesker man føler sig virkelig hjemme

Cons:

Det er en smule slidt men det betyder ikke så meget

2026-05-22 • via Nuitee
U
Umesh • extended_group • nl
9
Waanzinnig rustig hotel en tot gauw weer!!!
Pros:

1. Het is een oase van rust in KL. Heerlijk uitrusten
2. Ontbijt is outdoor en dat is een belevenis met de aangrenzende kleine markt aan de overkant
3.Zeer ruime kamers, uitstekende bedden en schoon
4.Bewaakt terrein! De grabtaxi komt makkelijk tot aan de ingang. Een heel veilig gevoel!

Cons:

Alles was top!
Hou dit niveau vast!

2026-05-19 • via Nuitee
L
Lee • solo_traveller • gb
7
Pros:

Location, Staff

Cons:

Room was dated, floor had been repaired loads, paint work peeling or peeled off. Lots of water stains from leaks, in kitchen, bedroom. Tired/chipped cupboards,wardrobes. Unit needs some tlc.

2026-05-17 • via Nuitee
N
Nurin • solo_traveller • my
10
2026-05-16 • via Nuitee
I
Ismail • couple • be
10
2026-05-14 • via Nuitee
A
Auke • solo_traveller • nl
10
Very nice stay
Pros:

Very nice big and clean apartment with a nice breakfast in 2 nearby restaurants
Restaurants on walking distance, + 7 eleven
Walking distance of petrona towers and china town
You have a breakfast and lunch food market near by the breakfast restaurants

Cons:

Nothing

2026-05-14 • via Nuitee
K
Kohilah • extended_group • my
8
2026-05-12 • via Nuitee
H
HsuehChung • couple • tw
10
2026-05-12 • via Nuitee
T
Tania • solo_traveller • au
9
Pros:

Beautiful large one bedroom apartment with balcony
Gorgeous pool, spas attached to the pool
Great location for walking and the monorail

2026-05-12 • via Nuitee
P
Peter • solo_traveller • gr
9
Pros:

Had all we needed for a 5 night stay.

Very helpful staff

Cons:

All OK

2026-05-12 • via Nuitee
P
Prassanthi • couple • sg
10
This is my second time coming to KL and staying at E&O.
Pros:

Great property with great room and excellent staffs whom were friendly and helped us during our stay.

Cons:

The toilet pipe was leaking

2026-05-11 • via Nuitee
L
lina • family_with_children • us
10
2026-05-11 • via Nuitee
R
Rumi • extended_group • jp
7
2026-05-10 • via Nuitee
J
Jean-Malo • family_with_children • fr
1
Catastrophic. Cockroaches everywhere. We tried changing rooms several times, but it was no use;
Cons:

Cockroaches in the rooms. Avoid it unless you enjoy the company of cockroaches.

2026-05-06 • via Nuitee
T
Tengku azizah • couple • my
8
Definitely will stay here again
Pros:

Location and the size of the unit

Cons:

No security in parking floors

2026-05-06 • via Nuitee
S
Siti Nur Afiqah • couple • my
5
2026-05-06 • via Nuitee