Hotel Roca Negra Del Arenal

Hotels
9.2 (1989 reviews)
2 kilometros oeste del parque, carretera al Volcan arenal, la Fortuna de san carlos C.R. , Fortuna , cr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful gardens
Friendly staff
Good amenities for families
Cons:
Noise from the street
Hygiene concerns with animal waste

Categories

Cleanliness
8.28
Concerns about hygiene and cleanliness were raised, especially regarding animal waste around the property.
Service
9.75
The staff, particularly Lilibeth, were highlighted for their friendliness and helpfulness throughout the stay.
Location
8.79
While the property location offers beautiful views, it is also near a busy road which can be noisy.
Room Quality
9.24
Rooms were described as charming with good privacy, but the quality can vary based on bungalow placement.
Amenities
9.77
The pool and garden were appreciated, with good facilities for families.
Value for Money
9.23
The cost is considered reasonable given the unique atmosphere and accommodations offered.
Food and Beverage
8.78
Breakfast options were mentioned positively, but there were issues with availability.
Overall Experience
9.75
Despite some negative experiences, the overall feel of the property was enjoyable and beautiful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:35

Property Description

Luxurious Rooms with Stunning Views
Hotel Roca Negra Del Arenal offers elegant rooms equipped with cable TV, air conditioning, and a private terrace. Enjoy the convenience of a refrigerator and dining area in your room, along with a refreshing shower in the private bathroom.

Relaxing Outdoor Amenities
Unwind by the outdoor pool or soak in the hot tub while surrounded by the serene suburbs of Fortuna. The hotel also features a beautiful garden, perfect for a leisurely stroll after a day of activities.

Convenient Location for Exploration
With various dining options just a stone's throw away and proximity to Arenal Volcano National Park, guests can easily explore the area's attractions. Take advantage of the tour desk to plan exciting activities like hiking, bird watching, or simply basking in the tropical gardens.

Book now to experience a perfect blend of comfort and adventure at Hotel Roca Negra Del Arenal.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Please let the property know your expected arrival time in advance.
You can use the Special Requests box when booking or contact the property using the contact information in your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People 2 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1989 reviews
Cleanliness: 8.28
Service: 9.75
Location: 8.79
Room Quality: 9.24
Amenities: 9.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.75
F
Ferran • solo_traveller • us
9
Estada perfecte a la zona d'Arenal
Pros:

Localització bona, tranquilitat, espai i zones comunes molt boniques. Esmorzar molt bo.

Cons:

Tot molt bé.

2026-06-06 • via Nuitee
D
Dominique • solo_traveller • fr
10
Pros:

Tout, le jardin, la piscine, l'accueil, la vue de notre terrasse sur le volcan par temps découvert. Le parking à côté de notre maison.

2026-06-06 • via Nuitee
A
Amber • extended_group • us
10
Highly recommended!
Pros:

Clean, friendly, beautiful grounds, great staff! Delicious Breakfast and free tea and coffee!

2026-06-05 • via Nuitee
V
Vera • couple • nl
10
Good stay - amazing nature around hotel
Pros:

Everything was good - lovely green place. Amazing nature around the hostel. Jacuzzi is nice, breakfast was good.

Cons:

Everything was good

2026-06-04 • via Nuitee
B
Barbara • family_with_children • de
9
Sicher, sauber, viele Tiere, gute Ausgangslage für alle Ausflüge im Bereich La Fortuna
Pros:

Tolle Lage zwischen La Fortuna und dem Vulkan. Schöne, gemütliche Zimmer mit toller Terrasse.
Gepflegter Poolbereich, Möglichkeit, sich Café zuzubereiten.
Top für unsere Kids : Tischtennis, Kicker und Billard. Sehr gute Pancakes am Morgen :-)
Alternativ ist das Soda schräg gegenüber sehr zu empfehlen

Cons:

Wir waren zu viert und hatten leider nur drei Sitzmöglichkeiten auf der schönen Veranda.

2026-06-02 • via Nuitee
L
LeAnn • extended_group • us
10
Tropical Oasis
Pros:

Beautiful grounds and great location. Nice pool!

2026-06-02 • via Nuitee
D
Daan • couple • nl
9
2026-06-01 • via Nuitee
N
Nacho • couple • es
9
Excelente habitacion y buena ubicación
Pros:

Ubicación e instalaciones

Cons:

La recepcionista que nos recibio fue la peor de todo el viaje. Poco amable y sin aportar información. Sin embargo, el al dia siguiente encontramos a otra que era todo lo contrario, encantadora

2026-05-30 • via Nuitee
N
NATHALIE • family_with_children • fr
10
2026-05-30 • via Nuitee
P
Pimentel • couple • us
10
Pros:

Staff were friendly and helpful. The grounds are beautiful and well kept. The rooms are nice and have air conditioning. They come with cute hammocks outside too

2026-05-30 • via Nuitee
M
Margot • couple • be
9
Pros:

- Leuk uitzicht op de vulkaan.
- Grote bedden.
- Leuk zwembad en jacuzzi
- Pooltafel, kickertafel en pingpong
- Vriendelijke mensen aan de receptie

2026-05-29 • via Nuitee
L
Lisa • couple • us
10
Would DEFINITELY recommend and would stay here again!
Pros:

Rooms were well cleaned. Property was gorgeous! Pool and hot tub lovely. $8 breakfast was amazing and tasty.

2026-05-29 • via Nuitee
L
Luisa • couple • us
10
Pros:

Nature all over. The upgraded the property so it was easier to walk around, less gravel. But this was my second stay. Second time was better

2026-05-27 • via Nuitee
S
Sandoval Ramírez • couple • cr
10
Excelente
Pros:

Muy cómodo

Cons:

Todo positivo

2026-05-25 • via Nuitee
K
Katharine • couple • gb
8
Great facilities in a lovely garden setting
Pros:

Lovely pool, communal games area, kitchen, and gardens. Staff were very generous. A bit outside La Fortuna (which was good) with a nice soda opposite. Rooms included a private patio with rocking chairs and a hammock.

Cons:

Rooms are a little dark and dated. Not very soundproof and the road is a little noisy. However we would recommend a stay here!

2026-05-25 • via Nuitee
I
ISABELLE • solo_traveller • fr
10
Pros:

L'hôtel est très bien placé au coeur de la ville au centre des spas, des restaurants, des excursions, avec une vue sur le volcan qui était nous concernant dans les nuages. Piscine, espace café/thé à volonté, jeux... Les chambres en bungalows sont très grandes et bien agencées, avec un lit immense. Les bungalows sont relativement espacés, au cœur d'un jardin verdoyant. Les pancakes du petit déjeuner sont une tuerie.

Cons:

Le jacuzzi un peu frais.

2026-05-24 • via Nuitee
A
Adriana • extended_group • cr
8
Cons:

Noisy A/C unit that only worked in high (noisy) fan speed

2026-05-23 • via Nuitee
E
Esther1604 • solo_traveller • nl
10
Geweldig locatie in prachtige tuin
Pros:

De tuin van dit hotel is werkelijk prachtig, de dames bij de receptie super vriendelijk en de kamer met zitje was heerlijk
Ook het zwembad was mooi zorgde voor verkoeling

Cons:

Als we iets moeten kiezen het ontbijt.
Dat betaal je los in de ontbijtzaal,en vonden wij prijzig zeker omdat je voor alle extra s moet bij betalen.

2026-05-23 • via Nuitee
D
David • couple • cr
10
2026-05-22 • via Nuitee
J
Jap-A-Joe • solo_traveller • nl
10
Fantastisch, 10/10
Pros:

De mooie tuin met prachtige bloemen, vogels en andere diertjes. De leuke huisjes. Alles was met zoveel liefde en zorg ingericht, met aandacht voor decoratie en detail. Een genot om hier te zijn!
Het hartelijke en gastvrije personeel, vooral de immer sprankelende Elisabetta.
Mooi zwembad en jaccuzzi. Leuke algemene ruimtes, zoals het hoekje voor koffie en thee of de ruimte met ping-pong, biljart en tafelvoetbal.
Door het hele park ligt een pad met een groen tapijtje zodat je comfortabel kunt lopen.
Zeer schoon en netjes. Grote bungalow en terras. Elke ochtend komt een ploeg het zwembad uitgebreid schoonmaken.
Alles was perfect. Een van de twee beste hotels waar we in Costa Rica hebben verbleven.

Cons:

Absoluut niets.

2026-05-22 • via Nuitee