Hampton By Hilton Vienna City West

Hotels
•
Hampton Inn
8.7 (7112 reviews)
Diefenbachgasse 1-3 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Crowded breakfast
Inconsistent cleanliness

Categories

Cleanliness
7.91
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
Service
9.38
Staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
9.42
Great location with easy access to public transport and major attractions.
Room Quality
8.37
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
Amenities
8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
Value for Money
8.86
Seemed to provide a fair deal for the price, despite some issues.
Food and Beverage
7.91
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
Overall Experience
8.88
Overall positive experience, though there were several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Prime Location
Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience.

Convenience and Comfort
Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay.

Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 7112 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
L
Lisa • solo_traveller • at
9
2026-05-30 • via Nuitee
N
Neli • solo_traveller • es
10
Pros:

El hotel está muy bien situado, cerca del metro. Habitaciones muy cómodas y impecable limpieza

2026-05-30 • via Nuitee
B
Boško • solo_traveller • rs
10
2026-05-30 • via Nuitee
C
Christian • couple • at
8
2026-05-30 • via Nuitee
G
Grzegorz • couple • pl
10
Zdecydowanie polecam
Pros:

Fantastyczna obsługa. Bardzo dobra lokalizacja. 2 minuty spaceru do stacji metra.

Cons:

Brak wody w pokoju.

2026-05-30 • via Nuitee
I
Ismael H. Neyaz • solo_traveller • de
9
2026-05-30 • via Nuitee
L
Laura • extended_group • de
9
2026-05-30 • via Nuitee
T
Taras • extended_group • sk
8
Cons:

Chýbala nám chladnička

2026-05-30 • via Nuitee
K
Katarina • couple • de
8
Sauberes Hotel mit modernen Zimmern.
Pros:

Die Zimmer waren sehr sauber und modern.

Cons:

Das Personal wirkte etwas genervt.
Auch das Frühstück war eher wie in einer Kantine mit den Tabletts.

2026-05-30 • via Nuitee
G
Georgia • couple • gr
10
2026-05-30 • via Nuitee
S
Sefa • family_with_children • tr
1
Cons:

Herşeyi ile berbattı hayatımda gittiğim en kötü oteldi

2026-05-29 • via Nuitee
M
Marino65 • couple • it
9
Vienna
Pros:

Tutto ok. Sistemazione ottimale per il centro e vicinanza metro. Colazione buona ma limitata nei dolci; ottimo il salato e decisamente abbondante. Camera comoda.

Cons:

Sicuramente il rassettare la stanza dopo 2 giorni compreso i cambi degli asciugamani andrebbe rivisto in quanto non ne abbiamo usufruito per nulla soggiornando 2 notti.

2026-05-29 • via Nuitee
Z
ZBIGNIEW • solo_traveller • pl
10
WYCIECZKA DO WIEDNIA
Pros:

Sprawne zameldowanie, miła obsługa, czysto i pachnąco.Wygodne łóżko,duża jasna łazienka z podstawowymi kosmetykami.Świetna lokalizacja blisko metra i innych środków komunikacji miejskiej.Hotel idealny na krótki pobyt.Pyszne śniadania z b.dobrą kawą.

Cons:

Brak

2026-05-29 • via Nuitee
D
Dawid • couple • pl
10
2026-05-29 • via Nuitee
I
ikbal • solo_traveller • tr
10
Pros:

Odanın temizliği gayet iyiydi, kahvaltı iyiydi ancak Türk kahvaltısı beklememek gerekir, yine de yenilebilecek şeyler bulunuyor. Otelin konumu oldukça iyiydi, karşısında yer alan u4 metrosuyla hemen hemen bütün lokasyonlara ulaşabiliyorsunuz. Aynı zamanda yakınında dm ve billa marketler bulunuyor, ihtiyaçlarınızı buradan alabilirsiniz. Fotoğraflardan ilk bakışta tereddüt etmiştik ancak otelin muhiti oldukça güvenliydi. Tekrar gelirsek kalmak isteyeceğimiz bir yer oldu.

Cons:

Sevmediğimiz bir şey olmadı.

2026-05-29 • via Nuitee
L
Levente • couple • hu
9
2026-05-29 • via Nuitee
S
Silvia • solo_traveller • de
5
Pros:

Sehr schönes Hotel
Super die Bettdecke in Übergröße
Super Zentral
Alles bestens
Schon mehrmals weiter empfohlen

Cons:

Das Platzangebot beim Frühstück...es sind einfach zu wenig Sitzplätze vorhanden...haben teilweise 20 Minuten auf einen freien Platz gewartet...Super nervig am Morgen.
Bar auch verbesserungswürdig...es gab an einem Abend keine Eiswürfel und keinen Aperol...schade...

2026-05-29 • via Nuitee
F
Fahri • solo_traveller • tr
9
Konumdan biraz feragat ederek güzel ve Ferah oda istiyorsanız ideal
Pros:

Oda yeterli genişlikte ve temizdi

2026-05-28 • via Nuitee
E
EVANGELIA • couple • gr
8
Pros:

κ

2026-05-28 • via Nuitee
R
Ramesh • couple • de
5
Nicht noch einmal dieses Hotel
Pros:

Gar nichts

Cons:

Personal nicht wirklich freundlich
Unser Zimmer irgendwo im Hinterhof, dauernd dunkel, wir wussten nicht, ob die Sonne scheint oder nicht, Fenster konnten nicht geöffnet werden
Wir hatten keinen Schrank für die Kleidung
Es gab eine Kommode ohne Einlage für uns zwei, eine schlimme Situation, da wir eine Woche im Hotel waren
Im Bad keine Regale, nur zwei Haken
Eine kleine Garderobe und 3 Kleiderbügel
Frühstück miserabel, immer das Gleiche

2026-05-28 • via Nuitee