Hampton By Hilton Vienna City West

Hotels
•
Hampton Inn
8.7 (8254 reviews)
Diefenbachgasse 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Crowded breakfast
Inconsistent cleanliness

Categories

Cleanliness
7.91
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
Service
9.38
Staff was noted as friendly and helpful, contributing positively to the overall experience.
Location
9.42
Great location with easy access to public transport and major attractions.
Room Quality
8.37
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
Amenities
8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
Value for Money
8.86
Seemed to provide a fair deal for the price, despite some issues.
Food and Beverage
7.91
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
Overall Experience
8.88
Overall positive experience, though there were several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:32

Property Description

Prime Location
Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience.

Convenience and Comfort
Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay.

Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 8254 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
I
Ilona • couple • nl
9
Zou zo opnieuw boeken!
Pros:

Mooi schoon hotel, vrij nieuw. Ondanks dat je in de stad bent, hoorde je in de kamer helemaal niets. Ontbijt was goed en uitgebreid.

2026-07-25 • via Nuitee
R
Rafał • couple • pl
8
Nice place to stay, but could be better
Pros:

Clean and quiet, close to metro, 24h lobby bar

Cons:

Mediocre breakfast(no scrambled eggs, poor vegetables, undercooked eggs), very expensive parking, close to rather shady district.

2026-07-25 • via Nuitee
K
Kiedo • couple • pl
10
Pros:

Pyszne śniadania, szybki dostęp do komunikacji miejskiej

2026-07-25 • via Nuitee
S
Sylvia • family_with_children • de
9
Für einen Aufenthalt in Wien zu empfehlen
Pros:

Nachdem ich mit meinem Enkel die Radtour von Passau nach Wien beendet habe, sind wir noch ein paar Tage in Wien geblieben. Das Personal hat uns freundlich empfangen und die Zimmer waren sehr schön. Das Frühstück war ausgesprochen vielfältig und sehr lecker

2026-07-25 • via Nuitee
D
Domenico • solo_traveller • it
8
Ottimo rapporto qualità/prezzo
Pros:

Hotel di nuova costruzione, accogliente, ben fatto e belle camere, ottima colazione.

Cons:

Parcheggio troppo caro (nelle vicinanze si trova a 10 euro al giorno - App Apcoa), il personale dovrebbe essere più accogliente e sforzarsi di dare qualche consiglio per rendere perfetto il soggiorno.

2026-07-25 • via Nuitee
L
Luijks • solo_traveller • nl
8
2026-07-25 • via Nuitee
K
KONSTANTINOS MARINOS • family_with_children • gr
7
Περάσαμε όμορφα όλες τις μέρες μας εκεί.
Pros:

Η τοποθεσία είναι μια χαρά. Δίπλα στο σταθμό του μετρό με εύκολη πρόσβαση στο κέντρο της πόλης.Οι χώροι του ξενοδοχείου είναι αξιοπρεπέστατοι.

Cons:

Το πρωινό ήταν το χειρότερο που έχω φάει ποτέ. Μικρή ποικιλία με αδιάφορα φαγητά. Έλειπαν πολλά βασικά που τα συναντάς παντού.

2026-07-25 • via Nuitee
K
Kadri • family_with_children • ee
10
Pros:

Parkimine garaazhis maja all - suhteliselt kulukas, (35€), kuid see-eest väga mugav

2026-07-25 • via Nuitee
R
Renata • couple • pl
10
Doskonała lokalizacja. Smaczne śniadanie. Super łóżko
Pros:

Łóżko było mega wygodne. I klimatyzację która była idealnie przygotowana. Na zewnątrz 34 stopni a w pokoju przyjemnie i można było odpocząć

2026-07-25 • via Nuitee
K
Klaus • couple • de
9
2026-07-25 • via Nuitee
A
Abdulatif • extended_group • de
9
Super Hotel die Lage war top auch die Verbindung S-Bahn oder Bus fahren auch sehr gut. Wie gesagt das einzigste was unve
Pros:

Die Zimmer waren sehr modern eingerichtet, das super bequeme Betten
Das Badezimmer war auch top, das Personal sehr hilfsbereit

Cons:

Nicht gefallen hat mir tatsächlich der Preis für einen Cappuccino 4,50 € an der Hotelbar
finde ich schon für ne kleine Tasse das finde ich schon unverschämt und der Hammer war Parkplatz 35 € pro Tag. Das geht ja gar nicht. Klar kann man für ein Parkplatz in der Tiefgarage. Geld nehmen. Keine Frage aber man muss es nicht übertreiben und da ist das definitiv übertrieben.

2026-07-24 • via Nuitee
R
Radosław • solo_traveller • pl
10
Pros:

Czystość, lokalizacja

Cons:

Oferta Śniadaniowa mogłaby byc bogatsza

2026-07-24 • via Nuitee
R
Rosario • solo_traveller • it
8
Pros:

La posizione. La camera era piccola, ma accogliente.

Cons:

La colazione era accettabile, ma non eccezionale.

2026-07-24 • via Nuitee
L
Luis Oliveira • solo_traveller • br
9
Pros:

O café da manhã é excepcional

Cons:

A localização

2026-07-24 • via Nuitee
S
Sandra • solo_traveller • ch
9
Pros:

Die Lage des Hotels war super. Das Frühstück war auch sehr gut.

Cons:

Wir waren drei Nächte im Hotel und es hat in dieser Zeit keine Zimmerreinigung gegeben.

2026-07-24 • via Nuitee
K
Knestele • couple • de
8
2026-07-24 • via Nuitee
S
Shirley • solo_traveller • ie
8
Pros:

The hotel is clean . Room is perfect . Standard hampton hotel

Cons:

Breakfast was ok . I have had better Breakfast in other hampton hotels . Seemed understaffed at breakfast . Only 1 person clearing the trolley . Room wasn't made up so had to ask for clean towels .

2026-07-24 • via Nuitee
C
Carlo • solo_traveller • de
9
Pros:

Verkehrsgünstiger Lage, trotzdem ruhige Zimmer. Check in und out problemlos. Alles sehr modern und sauber.

Cons:

Kann nichts negatives sagen, sogar der Kaffee war super.

2026-07-24 • via Nuitee
K
Kai • solo_traveller • cn
10
2026-07-24 • via Nuitee
O
Olivier David • couple • re
6
Pros:

The staff were friendly, it's close to the train station which is convenient.

Cons:

There is no mini fridge in the room and the doors from rooms slapped very loudly. The breakfast was ok but everyday it's the same thing, always boiled eggs but no scrambled eggs for exemple. After breakfast you need to bring your own tray to a rack trolley but it's often full.

2026-07-24 • via Nuitee