Novotel Rouen Sud Zenith Parc Expo

Hotels
Novotel
8.2 (613 reviews)
Rue de la Mare Sansoure , Saint-Étienne-du-Rouvray , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Bar service problems
Lack of amenities

Categories

Cleanliness
7.59
Some issues mentioned such as unclean bathrooms and unsatisfactory room upkeep.
Service
8.56
Most reviews mention exceptional service and friendly staff.
Location
9.1
Proximity to venues praised, making it a favorable location.
Room Quality
8.05
Rooms are spacious and modern, with some complaints about cleanliness.
Amenities
7.58
Bar and restaurant services reported as lacking in some instances.
Value for Money
8.04
Good overall perception, but some feel certain services were overpriced.
Food and Beverage
8.09
Breakfasts are generally well-received, but bar service and quality disappointing.
Overall Experience
8.56
A positive overall experience, though with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:48

Property Description

Modern Accommodations
With 134 modern rooms, the Rouen Sud provides a comfortable stay for guests looking to relax after a day of exploring the nearby forest.

Family-Friendly Amenities
Families will appreciate the indoor and outdoor play areas for children, ensuring a fun and enjoyable stay for the little ones.

Convenient Dining Options
Guests can indulge in contemporary French cuisine at the Novotel Café or opt for room service from 19:00 to 24:00, offering flexibility for dining preferences.

Book now to experience the perfect blend of comfort and convenience at the Novotel Rouen Sud!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The outdoor swimming pool in seasonal, it is open from May 1st to September 30th.Swimming pool: Closed from Tue, Dec 2, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 613 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
B
Boudewijn Pieters solo_traveller nl
8
2026-05-20 via Nuitee
T
Thomas solo_traveller be
9
Relaxing and enjoyable journey breaker
Pros:

Location in the forest and close to motorway. Excellent restaurant with good variety of food.
Cosy ambience.

Cons:

All good

2026-05-19 via Nuitee
H
Hervé family_with_children fr
8
2026-05-10 via Nuitee
M
Michel family_with_children fr
9
Top pour accès zenith et proche balade en nature
Pros:

Idéal pour dormir proche du zénith

Cons:

Rien.

2026-05-09 via Nuitee
R
Richard solo_traveller nl
9
Pros:

Mooie schone kamer. Goede service. Leuke bar.

Cons:

Kamer was warm, airco centraal geregeld.

2026-05-06 via Nuitee
E
Eddy couple be
8
Belle situation si on vient pour un concert au zénith
Pros:

Chambre OK regardant la piscine
Restaurant sur place
Proximité du Zénith et de la ligne de bus pour se rendre au centre
Amabilité de la réception
Parking sur place

Cons:

Frigo dans la chambre ne fonctionnait pas
Erreur dans notre commande au restaurant et longue attente au bar l'après-midi pour se faire servir

2026-05-06 via Nuitee
M
Muriel solo_traveller fr
9
2026-05-03 via Nuitee
X
xavier couple fr
10
2026-05-01 via Nuitee
S
Sonia solo_traveller fr
10
2026-04-29 via Nuitee
M
MYRIAM family_with_children fr
10
Accueil génial, chambre grande et calme
Pros:

super accueil, chambre spacieuse et calme

2026-04-27 via Nuitee
M
Melvin solo_traveller nl
8
2026-04-27 via Nuitee
D
Desmond family_with_children gb
7
Lovely hotel but the mattress was a let down
Pros:

The staff friendly and the food was good

Cons:

The mattress was the worst I’ve ever slept on.
After wanting a good nights sleep I hardly slept at all.The mattress was so hard and pillows weren’t comfortable either.

2026-04-27 via Nuitee
P
Pilorge solo_traveller fr
10
2026-04-26 via Nuitee
N
Nerdi couple fr
4
2026-04-26 via Nuitee
F
FredvanCarla solo_traveller nl
8
Ik kom weer terug. Dit hotel bevalt mij, Vaste stek voor mij op heen en terugreis op mijn vakanties.
Pros:

De locatie is prima als je op doorreis bent. Goede parkeerplaats. Vriendelijk en behulpzaam personeel. De hotelkamers? Niks op aan te merken, Schoon en comfortabel. Het restaurant? Aanbeveling is wel om bij aankomst aan te geven dat je wilt dineren als alleen gaande reiziger. Het is soms erg druk in het restaurant, afhankelijk van de tourbussen en de bezettingsgraad van het hotel. Ik heb in het restaurant overigens steeds heerlijk gegeten vanaf 2023 tot nu toe.

2026-04-26 via Nuitee
D
Delrue family_with_children be
10
2026-04-26 via Nuitee
R
Robin solo_traveller nl
8
Prima voor een overnachting
Pros:

Goed hotel voor een overnachting op weg verder Frankrijk in. Inclusief Tesla Supercharger. Goed ontbijt

Cons:

Bed wat klein en gedateerde kamer

2026-04-20 via Nuitee
7
7428b671ab2773a1295ecb65215c36d7 couple gb
10
2026-04-18 via Nuitee
9
9cea7f193571724731f9274b1b2d09d3 couple gb
10
2026-04-18 via Nuitee
6
6d9a509a616771c9c8367920e4674ced couple fr
7
Bien et reposant
Pros:

Hall d entrée très chaleureux et hôtel calme
Et les chargeurs électriques

Cons:

Pas de petite cuillère au petit déjeuner pour les yaourts et le café
Odeur de chlore dans l eau de la douche

2026-04-12 via Nuitee