Best Western Plus Hotel Koeln City

Hotels
•
Best Western Plus
8.2 (4884 reviews)
Innere Kanalstrasse 15 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Beautiful views
Cons:
Cleanliness issues
High food prices
Some rude staff interactions

Categories

Cleanliness
7.59
Some issues were reported such as spiderwebs and dirty spots.
Service
8.56
Staff was generally friendly and professional, but some inconsistencies noted.
Location
8.6
Good location near transport and business amenities.
Room Quality
8.55
Rooms were described as clean and sufficient.
Amenities
8.58
Good amenities such as a 24/7 snack station and free safes.
Value for Money
7.54
Some complaints about pricing, especially breakfast and snacks.
Food and Beverage
7.59
While some enjoyed the breakfast, others found it overpriced.
Overall Experience
8.56
Overall satisfaction with the experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:02

Property Description

Centrally Located in Cologne
Luxurious Amenities
Convenient Services

Book your stay at Best Western Plus Hotel Koeln City now to experience the ultimate comfort and convenience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 4884 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 8.56
R
Radat • family_with_children • de
10
2026-05-30 • via Nuitee
W
Wojciech • couple • pl
8
2026-05-30 • via Nuitee
J
Jonathan • solo_traveller • au
8
2026-05-30 • via Nuitee
B
Bernadette • solo_traveller • de
9
2026-05-29 • via Nuitee
H
Heinz-Ruediger • solo_traveller • de
9
Pros:

Tolles Frühstück

Cons:

In der Bar laufen Musikvideos ohne Ton, die Musik die aus einer Anlage gespielt wird ist eine völlig andere

2026-05-28 • via Nuitee
F
Francisco • couple • es
9
Pros:

Beautiful hotel. Streamlined checkin process, very modern building and in a very nice location close to a park.

2026-05-26 • via Nuitee
A
Aleh • family_with_children • be
9
2026-05-26 • via Nuitee
M
Martin • solo_traveller • at
9
Bestens
Pros:

Eigentlich Alles

Cons:

Das Frühstück könnte für 28 Euro vielfältiger sein. Mehr Schinken Varianten und Crepes und Joghurt.

2026-05-25 • via Nuitee
A
Abdel • family_with_children • de
10
2026-05-25 • via Nuitee
M
Marina • solo_traveller • de
4
Pros:

Die Lage ist super; die Zimmer sind schön und geräumig

Cons:

Die Klimaanlage wird bei 26 Grad Außentemperatur nicht eingeschaltet.

2026-05-25 • via Nuitee
O
Oleksandr • solo_traveller • nl
10
2026-05-25 • via Nuitee
K
Kreer • solo_traveller • de
8
2026-05-25 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-05-24 • via Nuitee
P
Philipp-Thassilo • solo_traveller • de
9
2026-05-24 • via Nuitee
M
Marija • solo_traveller • de
7
2026-05-24 • via Nuitee
J
Jeffrey • extended_group • be
7
Good hotel for short stays
Pros:

Quick checkin
Staff was helpful for checkout machine had issues
Restaurant in the hotel

Cons:

Parking is absurd expensive just park around the corner in one of the side streets its metered
Our rooms never got cleaned no clean towels or anything short stay but still no towel change is kinda crazy

2026-05-24 • via Nuitee
J
Josef • couple • de
6
Cons:

Der doch hohe Preis für ein normales Frühstück
Der Hotelparkplatz ist für Hotelgäste zu teuer

2026-05-24 • via Nuitee
K
Katharina • solo_traveller • de
10
2026-05-23 • via Nuitee
R
Roman • solo_traveller • ua
9
Завтрак в отношении цена - качество , как по мне доровато , а в основном все хорошо
Pros:

Расположение

Cons:

Чистота и комфорт

2026-05-23 • via Nuitee
K
Kai • solo_traveller • de
8
2026-05-23 • via Nuitee