The Robertson Suites Bukit Bintang

Hotels
•
Independent
8.1 (610 reviews)
No 2 Jalan Robertson ,Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150 , Kuala Lumpur , MY
60-182397333

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Children allowed

Facilities

Designated smoking area
Wheelchair accessible
Elevator
Free self parking
Housekeeping on request

Review Highlights

Pros:
Great location
Helpful staff
Family-friendly
Cons:
Cleanliness issues
Malfunctioning amenities

Categories

Cleanliness
6.6
Negative sentiments related to cleanliness issues, including dirty toilets and unpleasant odors.
Service
9.1
Generally positive sentiments about service and helpful early check-in.
Location
9.1
Positive sentiments highlighting convenience and strategic location.
Room Quality
7.6
Mixed sentiments regarding room quality, with some mentions of worn mattresses and odors.
Amenities
7.1
Issues reported with amenities like malfunctioning TV and water heater.
Value for Money
8.1
General satisfaction with the rate paid, though some amenities were lacking.
Food and Beverage
8.6
Not specifically mentioned, but variety in dining options noted nearby.
Overall Experience
8.6
General sentiment reflects a positive overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:26

Property Description

Designated Smoking Areas
This aparthotel offers designated smoking areas, ensuring a comfortable stay for all guests who appreciate the amenity.

Fully-Equipped Kitchenette
Make yourself at home in this individually decorated apartment with a kitchenette, including a full-sized refrigerator/freezer and an oven, ideal for guests looking for a convenient and private stay.

Convenient Location
Situated in the heart of Kuala Lumpur's vibrant Bukit Bintang area, this aparthotel is within walking distance of popular attractions, shopping centers, and dining options, making it the perfect choice for travelers seeking both convenience and comfort.

Experience the convenience and comfort of this aparthotel during your stay in Kuala Lumpur. Book now to secure your reservation!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
J
Jan • solo_traveller • my
8
2026-06-06 • via Nuitee
P
Parthasarathy • solo_traveller • in
7
Stay was ok
Pros:

Good location
Compact bedrooms
Overall ok

Cons:

One bathroom for 2 bedrooms
Kitchenette is not well equipped
Complicated key
If ur going group of 5 peoples all should go together and comeout together
Without keys we can't go in lift

2026-06-06 • via Nuitee
A
Aidet • solo_traveller • sg
10
2026-06-04 • via Nuitee
Z
zainul • solo_traveller • my
8
Pros:

Location is good

Cons:

1 card only. Difficult to move if not all join together. Recommended to provide 2 acces card.

2026-06-02 • via Nuitee
S
stevenkoh • extended_group • my
1
Not suitable for kid
Pros:

Good connection wifi

Cons:

Room no air condition,
exhaust fan noisy,
One washroom,
Sofa dirty

2026-06-01 • via Nuitee
A
Aisy • solo_traveller • my
10
Pros:

Just like always. Love to stay here

2026-05-31 • via Nuitee
A
ANGELCHRISTIONY • solo_traveller • my
9
2026-05-31 • via Nuitee
A
Ain • extended_group • my
1
Worse.
Pros:

Location but can book with other management as well.

Cons:

Old bed, dirty, dirty bathroom.

Old chair with basic TV.
Old mattresa and dirty sheets. Aiyo

Price wise okay but there will be guy like a loanshark will banging the door if late checkout ask the money. So just book another room that can accomodate you 30mins late checkout.

2026-05-31 • via Nuitee
A
Aisy • solo_traveller • my
10
2026-05-31 • via Nuitee
N
Neemi • solo_traveller • my
8
Pros:

I liked all

Cons:

The bed is old

2026-05-29 • via Nuitee
丽萍 • solo_traveller • my
5
Pros:

地点很好

Cons:

还好

2026-05-28 • via Nuitee
V
Vicnes • solo_traveller • my
7
Pros:

Accessible to a lot of places and shops

Cons:

Bad sofa, broken in the middle. Bad mattresses.. Essentially gave me a backpain

2026-05-23 • via Nuitee
Q
Quek Chiew Hiok • solo_traveller • my
8
2026-05-19 • via Nuitee
F
fazira • family_with_children • my
10
wifi very weak
Cons:

The place is easy to locate, but the owner only provided one access card. This becomes very inconvenient when one of my family members needs to go downstairs, because they have to remove the card, leaving the rest of us inside in the dark.

2026-05-19 • via Nuitee
A
ARIVUKKARASU • family_with_children • in
10
2026-05-16 • via Nuitee
T
Trisyiaa • solo_traveller • my
8
2026-05-06 • via Nuitee
S
Shanthosh • extended_group • my
1
Prefer all boikot this management infiniti suites..dont know how to talk to guest…
Pros:

Only the location…but come with poor management

Cons:

Toilet super smelly
Staff was very rude
Didnt showup face to face..when guest have issue…
Ask us to check out if dont like they…we also didnt stay there because super dirty house..and take money for their own for every hours late check out…using for their own..take action on ur staff

2026-05-04 • via Nuitee
S
Shanthosh • extended_group • my
1
2026-05-04 • via Nuitee
A
Abdoel Rafiek • solo_traveller • nl
6
Pros:

De locatie ligt goed. Alles goed te bereikbaar met openbaar vervoer, taxi, loopafstand.

Cons:

Hygiëne kan veel beter. Badkamer vies, rook naar urine. Spoelbak liep niet goed door. Badkamer vies. Geel smerig, schimmel. Zitbank zag er niet fris uit. Appartement mag een goed opfrisbuurt krijgen. Foto's niet gemaakt en geplaatst. De eigenaar weet precies goed wat ik bedoel.

2026-05-02 • via Nuitee
A
Alex Lee • solo_traveller • my
6
2026-04-29 • via Nuitee