The Robertson Suites Bukit Bintang

Hotels
•
Independent
8.1 (610 reviews)
No 2 Jalan Robertson ,Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150 , Kuala Lumpur , MY
60-182397333

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Children allowed

Facilities

Designated smoking area
Wheelchair accessible
Elevator
Free self parking
Housekeeping on request

Review Highlights

Pros:
Great location
Helpful staff
Family-friendly
Cons:
Cleanliness issues
Malfunctioning amenities

Categories

Cleanliness
6.6
Negative sentiments related to cleanliness issues, including dirty toilets and unpleasant odors.
Service
9.1
Generally positive sentiments about service and helpful early check-in.
Location
9.1
Positive sentiments highlighting convenience and strategic location.
Room Quality
7.6
Mixed sentiments regarding room quality, with some mentions of worn mattresses and odors.
Amenities
7.1
Issues reported with amenities like malfunctioning TV and water heater.
Value for Money
8.1
General satisfaction with the rate paid, though some amenities were lacking.
Food and Beverage
8.6
Not specifically mentioned, but variety in dining options noted nearby.
Overall Experience
8.6
General sentiment reflects a positive overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:26

Property Description

Designated Smoking Areas
This aparthotel offers designated smoking areas, ensuring a comfortable stay for all guests who appreciate the amenity.

Fully-Equipped Kitchenette
Make yourself at home in this individually decorated apartment with a kitchenette, including a full-sized refrigerator/freezer and an oven, ideal for guests looking for a convenient and private stay.

Convenient Location
Situated in the heart of Kuala Lumpur's vibrant Bukit Bintang area, this aparthotel is within walking distance of popular attractions, shopping centers, and dining options, making it the perfect choice for travelers seeking both convenience and comfort.

Experience the convenience and comfort of this aparthotel during your stay in Kuala Lumpur. Book now to secure your reservation!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
Z
Zul • extended_group • my
1
Pros:

The suites are not reccomend to stay the room very dirt and the staff not tolerate

2026-06-27 • via Nuitee
N
Nagaletchumi • couple • my
10
2026-06-27 • via Nuitee
F
firoz • extended_group • ke
6
Fair stay
Pros:

Location

Cons:

Worn out beddings and towels. Some dirt around windows. Uncomfortable mattresses.

2026-06-27 • via Nuitee
M
MOHD HANIFF • couple • my
10
2026-06-27 • via Nuitee
M
Mohd Fayzal Bin Zakaria • solo_traveller • my
10
Pros:

Good

Cons:

Good

2026-06-26 • via Nuitee
M
Mohd Refiq Abdullah • solo_traveller • my
10
Pros:

Layanan staf yang pantas dan ramah

Cons:

Sangat tiada

2026-06-25 • via Nuitee
M
Mohd Shahnaz • couple • my
10
2026-06-22 • via Nuitee
N
nursyafira • solo_traveller • my
8
2026-06-22 • via Nuitee
R
Rene • extended_group • nl
9
Heerlijk.
Pros:

Ruim, mooi uitzicht, goede
Locatie. Prima
Prijs

Cons:

De onvriendelijke zwembad bewaker

2026-06-22 • via Nuitee
M
MARCOS • extended_group • es
7
Ubicación muy buena, resto mejorable.
Pros:

Ubicación.

Cons:

El ascensor tarda mucho y el personal no es muy agradable.

2026-06-22 • via Nuitee
P
Puan Mona • solo_traveller • my
4
BAD HOMESTAY /UNIT
Pros:

Location

Cons:

Check in 3pm ok.

But Check-out mentioned before 11am....😵‍💫
Curtain with bad condition
Lightning also with bad.

2026-06-21 • via Nuitee
Z
Zul • extended_group • my
10
Berbaloi dengan nilai duit
Pros:

Bersih

Cons:

Lokasi strategik

2026-06-21 • via Nuitee
W
Wai Kheng • extended_group • my
6
Cons:

Cleanliness of the room.
Bed sheet need to change a new one.

2026-06-21 • via Nuitee
A
akmal • solo_traveller • my
8
2026-06-21 • via Nuitee
M
Mohammad Loay • family_with_children • sa
6
2026-06-19 • via Nuitee
B
BSJK • solo_traveller • my
1
2026-06-19 • via Nuitee
J
Jolie • solo_traveller • sg
4
Pros:

The location is awesome. Walking distance to Jalan Alor night market and short rides to many destinations.

Cons:

The room was very disappointing. The kitchen, toilet and secondary room were not clean and we were very uncomfortable. The towels and bedsheets were not properly clean as well. The sofa in our unit was overused. I was very disappointed.

2026-06-18 • via Nuitee
S
Samson • solo_traveller • sg
1
2026-06-18 • via Nuitee
J
julio • solo_traveller • fr
6
Pros:

Prix , équipements, piscine et des restaurants à proximité comme le quartier chinois.

Cons:

La propreté, on avait des fourmis dans l'appartement, la vu au stage 23 était vers autre immeuble et les voisinage

2026-06-18 • via Nuitee
L
Lavindren Luke • extended_group • gb
2
2026-06-18 • via Nuitee