Hyatt House London Stratford - Aparthotel

Hotels
•
Hyatt House
8.9 (1616 reviews)
10b Chestnut Plaza Westfield Stratford Sity Montifichet Road , London , gb

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Difficult to find entrance
Comfort issues with the mattress

Categories

Cleanliness
8.8
The rooms were clean and modern, contributing to a satisfactory experience.
Service
9.5
Staff were exceptional and friendly, enhancing the overall stay.
Location
9.3
Great location close to public transport and shopping centers.
Room Quality
8.3
Room comfort was affected by mattress quality, which could improve.
Amenities
8.5
Good kitchen facilities in the room and a decent breakfast.
Value for Money
8.8
Overall good value considering the location and amenities provided.
Food and Beverage
8.8
Breakfast buffet had a good selection, although not all options were ideal.
Overall Experience
9.2
Overall, a very enjoyable stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:59

Property Description

Modern Suites with Fully Equipped Kitchens:
Our hotel in Westfield Stratford City offers modern studio and one-bedroom suites with fully equipped kitchens, perfect for guests looking for a comfortable and convenient stay.

Complimentary Amenities for a Hassle-Free Stay:
Enjoy daily breakfast, access to our 24/7 gym, bar, restaurant, and laundry services without any extra charges, making your stay with us stress-free and enjoyable.

Convenient Location with Easy Access to Key Destinations:
With a 200-metre walk to Stratford tube station, reaching Central London in just 20 minutes is a breeze. Additionally, popular attractions like the O2 Arena and Canary Wharf are within a short distance, ensuring you have a memorable stay with us.

Book now for a delightful and convenient experience at our hotel!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note light cleaning of your suite will be conducted on Monday- Fridays. For long stay guests, full cleaning of your suite will be serviced on the 7th day of your stay.

Parking is available at Westfield Shopping Center. The property advise all guests to park their car in CAR PARK B as this is located near the hotel when you exit from the car park. Payment is controlled by Westfield and you will be given a token for the length of your stay and pay accordingly. The rate is GBP 15 for 24 hours, 7 days a week.

Please note that all rooms can only accommodate 2 people.

Please note all guests who have booked a prepaid reservations must check in with the same credit card that was provided to make the booking. This credit card will be pre-authorized for any extras on time of check-in.

Requests for weekend cleaning or additional servicing must be requested to the Guest Services Team 24 hours in advance.

Pets are only allowed in certain rooms upon request, subject to availability and by prior arrangement.

Please note, the hotel may ask for validating identification.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.9
Based on 1616 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.2
G
georgina • solo_traveller • gb
8
Nice stay …felt very relaxed and refreshed.
Pros:

Very easy and convenient great location. Large and comfortable

Cons:

The staff were very rude at reception. The other staff were friendly and kind at breakfast.

Very noisy air conditioning

2026-06-05 • via Nuitee
I
Israel • solo_traveller • ie
8
2026-06-02 • via Nuitee
C
cleopatra • family_with_children • us
8
Pros:

The breakfast was great

Cons:

The gym could have more machines. And a pool and spa area would be nice. I did not like that I had to walk 2 block to get an uber in the rain

2026-06-01 • via Nuitee
A
Aanuoluwapo • solo_traveller • ng
10
2026-05-31 • via Nuitee
C
Catherine • couple • gb
10
Great stay, fabulous location
Pros:

Great location, friendly staff

2026-05-31 • via Nuitee
A
Azharullah • solo_traveller • gb
1
Pros:

Location

Cons:

Poor staff at front desk .
No empathy
Air-conditioned in most rooms not working

2026-05-29 • via Nuitee
S
Simon • couple • gb
10
2026-05-29 • via Nuitee
Y
Yvonne • solo_traveller • gb
10
Pros:

Everything.

Cons:

Nothing

2026-05-26 • via Nuitee
E
Emanuele Bartoletti • family_with_children • it
8
2026-05-24 • via Nuitee
R
Robert • couple • gb
9
2026-05-23 • via Nuitee
C
Catherine • solo_traveller • gb
10
Brilliant hotel and location
Pros:

Spacious and great location

Cons:

Nothing all good. Even had a laundry room

2026-05-21 • via Nuitee
M
Morgan • family_with_children • gb
9
2026-05-21 • via Nuitee
Y
Yuchen • solo_traveller • gb
1
2026-05-20 • via Nuitee
L
Lisa • extended_group • lu
7
Comfortable and friendly staff, well situated for transport bars, restaurants and shops.
Pros:

Comfortable and friendly staff

Cons:

Difficult to actually find - no signage for the Hyatt

2026-05-20 • via Nuitee
M
Margaret • solo_traveller • ie
10
Excellent location at entrance to Westfield and close to public transport- trains, tube abd DLR
Pros:

Excellent location

Cons:

Nil

2026-05-19 • via Nuitee
S
Susie • solo_traveller • ie
10
2026-05-19 • via Nuitee
E
Emma • couple • gb
10
A very easy and modern place to stay and Stratford is fab!
Pros:

Great central location in Stratford shopping centre. Good food and bar - perfect for reaching ABBA voyage and a meal beforehand!

Cons:

All excellent

2026-05-17 • via Nuitee
O
Osei • couple • gh
9
Nice Holden
Pros:

Everything

Cons:

Nothing

2026-05-17 • via Nuitee
W
Wolffe • solo_traveller • bm
10
2026-05-16 • via Nuitee
R
Rosa Jimena • solo_traveller • gb
10
2026-05-15 • via Nuitee