Hyatt House London Stratford - Aparthotel

Hotels
Hyatt House
8.9 (1634 reviews)
10b Chestnut Plaza Westfield Stratford Sity Montifichet Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Difficult to find entrance
Comfort issues with the mattress

Categories

Cleanliness
8.8
The rooms were clean and modern, contributing to a satisfactory experience.
Service
9.5
Staff were exceptional and friendly, enhancing the overall stay.
Location
9.3
Great location close to public transport and shopping centers.
Room Quality
8.3
Room comfort was affected by mattress quality, which could improve.
Amenities
8.5
Good kitchen facilities in the room and a decent breakfast.
Value for Money
8.8
Overall good value considering the location and amenities provided.
Food and Beverage
8.8
Breakfast buffet had a good selection, although not all options were ideal.
Overall Experience
9.2
Overall, a very enjoyable stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:59

Property Description

Modern Suites with Fully Equipped Kitchens:
Our hotel in Westfield Stratford City offers modern studio and one-bedroom suites with fully equipped kitchens, perfect for guests looking for a comfortable and convenient stay.

Complimentary Amenities for a Hassle-Free Stay:
Enjoy daily breakfast, access to our 24/7 gym, bar, restaurant, and laundry services without any extra charges, making your stay with us stress-free and enjoyable.

Convenient Location with Easy Access to Key Destinations:
With a 200-metre walk to Stratford tube station, reaching Central London in just 20 minutes is a breeze. Additionally, popular attractions like the O2 Arena and Canary Wharf are within a short distance, ensuring you have a memorable stay with us.

Book now for a delightful and convenient experience at our hotel!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note light cleaning of your suite will be conducted on Monday- Fridays. For long stay guests, full cleaning of your suite will be serviced on the 7th day of your stay.

Parking is available at Westfield Shopping Center. The property advise all guests to park their car in CAR PARK B as this is located near the hotel when you exit from the car park. Payment is controlled by Westfield and you will be given a token for the length of your stay and pay accordingly. The rate is GBP 15 for 24 hours, 7 days a week.

Please note that all rooms can only accommodate 2 people.

Please note all guests who have booked a prepaid reservations must check in with the same credit card that was provided to make the booking. This credit card will be pre-authorized for any extras on time of check-in.

Requests for weekend cleaning or additional servicing must be requested to the Guest Services Team 24 hours in advance.

Pets are only allowed in certain rooms upon request, subject to availability and by prior arrangement.

Please note, the hotel may ask for validating identification.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.9
Based on 1634 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.2
S
Simon couple gb
8
Excellent
Pros:

Location and size of the room

2026-07-16 via Nuitee
T
Tayla couple gb
1
2026-07-10 via Nuitee
M
Mathieu couple fr
10
Parfait !
Pros:

Propreté, confort, personnel à l’écoute et très sympathique.

Cons:

RAS

2026-07-10 via Nuitee
S
Sally couple gb
6
Changed our room booking upon arrival
Pros:

Great breakfast and very comfortable bedding.

Cons:

We booked a king studio with park view and kitchenette. We were ‘upgraded’ at check in but found it was a smaller room without a view and a broken kettle.

2026-07-10 via Nuitee
S
Steve solo_traveller gb
10
2026-07-07 via Nuitee
H
Helen family_with_children gb
9
I would deffo stay here again
Pros:

The room was well equipped, clean, comfortable and great location to the stadium where we were attending the Metallica concert

Cons:

It was an expensive room but not surprising for the event that was going on.

2026-07-06 via Nuitee
C
COMFORT solo_traveller us
10
Great Experience. I hope to visit again
Pros:

Breakfast and VIP lounge

Cons:

Nothing

2026-07-06 via Nuitee
M
Magdalena couple gb
10
2026-07-06 via Nuitee
S
Sheelagh couple gb
9
Pros:

Fab location, short walk from the Stadium and right by Westfields shopping centre and lots of restaurants nearby

2026-07-06 via Nuitee
M
Margaret couple gb
8
Good hotel, nice terrace bar, friendly efficient staff
Pros:

Great location for a concert at the Olympic Park

2026-07-04 via Nuitee
H
Heather couple gb
8
Pros:

Location and staff

Cons:

It was expensive

2026-07-03 via Nuitee
K
Kimberly couple us
10
Amazing stay! Breakfast was delicious!
Pros:

Amazing location! Safe, comfortable and convenient to transportation!

2026-06-29 via Nuitee
B
Bettina solo_traveller de
9
2026-06-28 via Nuitee
A
Anike solo_traveller ng
10
Pros:

Great value for money. Excellent location.

Cons:

Nothing

2026-06-19 via Nuitee
C
Carlos solo_traveller pt
8
2026-06-10 via Nuitee
R
Riah couple gb
8
Good stay
Pros:

Clean, spacious room

Cons:

I liked everything. Would have been nice if the birthday request I asked for could have been fulfilled. More water in the room would have been great too.

2026-06-08 via Nuitee
G
Gielliane solo_traveller gb
10
Great place!
Pros:

Great place to stay! The room was clean and the bed was comfortable. The breakfast had a wide array of breakfast options. Restaurants and Westfield right at the door step.

2026-06-08 via Nuitee
J
Julie couple sg
8
2026-06-07 via Nuitee
G
georgina solo_traveller gb
8
Nice stay …felt very relaxed and refreshed.
Pros:

Very easy and convenient great location. Large and comfortable

Cons:

The staff were very rude at reception. The other staff were friendly and kind at breakfast.

Very noisy air conditioning

2026-06-05 via Nuitee
I
Israel solo_traveller ie
8
2026-06-02 via Nuitee