Magic Blue Spa Boutique Hotel Adults Only

Hotels
8.4 (1598 reviews)
10th Avenue, between 10th and 12th Street , Playa del Carmen , mx

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent service from some staff
Breakfast variety needs improvement

Categories

Cleanliness
8.44
Most reviews highlighted good cleanliness, with minor issues reported.
Service
8.61
Staff were generally described as friendly and accommodating, with some exceptions.
Location
8.75
Many guests praised the great central location and convenience.
Room Quality
8.3
Rooms were generally comfortable, though some had minor accessibility issues.
Amenities
8.13
Amenities received mixed reviews, with some improvements suggested.
Value for Money
8.49
Overall perceived as good value considering the location.
Food and Beverage
8.04
Breakfast options received varied reviews, with significant room for improvement.
Overall Experience
8.41
Positive experiences reported overall despite some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Luxurious Adult-Only Oasis in Playa del Carmen

Prime Location: Situated in the heart of Playa del Carmen, just steps away from the vibrant 5th Avenue and a few blocks from the stunning beach and exclusive beach clubs.

Relaxation and Pampering: Enjoy the outdoor pool, hot tub, and pool snack-bar with sun lounge beds for ultimate relaxation. Indulge in the brand new spa's hydrotherapy facilities, various massages, and treatments. Unwind in the relaxing area for outdoor romantic massages.

Exceptional Services: Experience the Pool Butler, dedicated Experience team, complimentary Wi-Fi, and savor delectable Brazilian Rodizio style cuisine at the on-site restaurant.

Experience luxury and relaxation at Magic Blue Spa Boutique Hotel - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Special Promotion: Spa Credit of $37.50 USD per guest/per stay.

All spa services have to be booked previously and are subject to availability. Rates with spa access include 30 minutes to hydrotherapy area for each guest per stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1598 reviews
Cleanliness: 8.44
Service: 8.61
Location: 8.75
Room Quality: 8.3
Amenities: 8.13
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.41
L
Lopez solo_traveller mx
10
Pros:

La ubicación está excelente en contra esquina de coco bongo y el hotel muy tranquilo cómodo y limpio

2026-07-25 via Nuitee
J
Julio solo_traveller mx
9
Extensión hora desayuno
Pros:

La ubicación e instalaciones

Cons:

El horario reducido para recibir los desayunos

2026-07-24 via Nuitee
R
Robert solo_traveller nz
8
Small Oasis
Pros:

Location was great even tho it's close to a nightclub we never heard much noise at all

Cons:

Mosquitoes came into the room at night. Could do with sealing up around the door as big gaps and maybe spraying them around the garden

2026-07-24 via Nuitee
H
Helena solo_traveller cz
3
Pros:

the swiming pool, room and garden are amazing. The water in swiming pool is very hot. No chance to cold and reax in july.

Cons:

persinal during check out. they talk to the people with suspicioun of stealing or destrying

2026-07-23 via Nuitee
G
Gregory couple us
9
We are going back
Pros:

Very secure and quiet

Cons:

Hot water didn’t work at first

2026-07-23 via Nuitee
H
Herculano solo_traveller pt
9
2026-07-22 via Nuitee
R
Robert solo_traveller nz
9
Pros:

The beds were super comfortable but the pillows where way to high, you can get others from the reception

Cons:

Breakfast was at an adjoining restaurant and nothing was explained to you as to what was included.

2026-07-22 via Nuitee
F
FRANCOIS family_with_children be
8
Agréable
Pros:

Tout c est à dire piscine propre chambre, buffet au déjeuner.

2026-07-22 via Nuitee
O
Ole solo_traveller dk
9
Pros:

The hotel is beautifully designed with an idyllic and exotic atmosphere and feels like an oasis in the heart of the city. The facilities are excellent, and the spa is wonderful. There is also the option of adding a lavish breakfast buffet at the neighboring restaurant at a very reasonable price.

Cons:

The reception staff were professional, but a warmer and more welcoming attitude would have made the stay even better.

2026-07-22 via Nuitee
A
ALBERTO ADRIANO solo_traveller it
5
i will no be back
Pros:

nice room even if the sink was clogged .

Cons:

very noisy impossible to sleep they gave me a room on the street and the parties go on all night. the car parking is just a fake , the parking is stated parking available but it’s not belonging to the structure , the CITY on the contrary has a parking and it’s all for payment. the staff is overcomplicated , many of the information are given on booking and they asked again to complete the same information.

2026-07-21 via Nuitee
J
Juan Pablo Díaz solo_traveller pa
10
Pros:

Ambiente, atención y ubicación

2026-07-21 via Nuitee
A
Alejandra couple mx
10
Un excelente hotel, super recomendado !!!
Pros:

La piscina genial, el desayuno excelente y la ubicación perfecta! Un hotel muy recomendado

Cons:

Sinceramente todo estuvo excelente

2026-07-17 via Nuitee
M
Manuel family_with_children mx
10
Muy bonito!
Pros:

Bastante limpio el Hotel, excelente atención, todo el personal estuvo al pendiente de nuestra comodidad y bienestar. Lo recomiendo ampliamente. Sin duda es un lugar que inspira a la relajación muy calmado.

Cons:

Considero que las bases de las camas están demasiado altas y es un poco incómodo acostarte en la cama debido a la altura. Deberían hacer más llamativo que el parking no es parte de la propiedad, ya que el filtro menciona que tienen pero no es dentro de la propiedad y tienes que caminar una cuadra y pagarlo, no tienen convenio ni descuento por ser huésped.

2026-07-17 via Nuitee
H
Himer solo_traveller fr
6
2026-07-16 via Nuitee
K
Kristyna couple ch
9
Amazing location in the city center
Pros:

Everything - location, breakfast, the property itself is amazing. In the middle of city center, but still very quiet.
Just few steps from beach

Cons:

We liked it all

2026-07-15 via Nuitee
E
Eldar couple il
1
אין סיכוי שאחזור לפה בחיים אני גם לא אמליץ לאף אחד להגיע בחיים
Pros:

צוות הקבלה היה אנטישמי חסר כבוד ולא מתחשב כל הזמן שינו את החוקים על דעת עצמם
פשוט הוציאו לנו את התיקים מהשמירת חפצים רק כי הם רצו - היה להם מקום הכניסו את התיקים ואז פשוט הוציאו
דיברו בחוסר כבוד ולא היו נחמדים בכלל אנחנו דיברנו בכבוד לאורך כל הדרך ביקשנו לאחר מכן בנימוס לדבר עם מנהל וגם לראות מצלמות אבטחה ולא הסכימו לנו לאחר שפקידת הקבלה פשוט הוציאה לנו את הדברים על דעת עצמה

Cons:

צוות הקבלה היה אנטישמי חסר כבוד ולא מתחשב כל הזמן שינו את החוקים על דעת עצמם
פשוט הוציאו לנו את התיקים מהשמירת חפצים רק כי הם רצו - היה להם מקום הכניסו את התיקים ואז פשוט הוציאו
דיברו בחוסר כבוד ולא היו נחמדים בכלל אנחנו דיברנו בכבוד לאורך כל הדרך ביקשנו לאחר מכן בנימוס לדבר עם מנהל וגם לראות מצלמות אבטחה ולא הסכימו לנו לאחר שפקידת הקבלה פשוט הוציאה לנו את הדברים על דעת עצמה

2026-07-15 via Nuitee
E
Eldar couple il
1
אנטישמים וחסרי כבוד
Pros:

מאוד לא אדיבים ולא שירותיים

Cons:

אחרי שהסכימו לשמור על המזוודות עד שעת המעבורת - פשוט הוציאו לנו את המזוודות על דעת עצמם והחליטו שלא בא להם לשמור לנו למרות שהיה להם מקום

2026-07-15 via Nuitee
E
Eldar couple il
1
Pros:

כלום

Cons:

צוות הקבלה מאוד לא נחמדים ולא אדיבים ולא שירותיים

2026-07-15 via Nuitee
R
Rafael Alejandro couple mx
10
Pros:

Todo

2026-07-15 via Nuitee
G
Grace solo_traveller ie
8
Excellent will return again
Pros:

I loved the location and the spa services. It felt like a little oasis in the heart of a busy town. Despite being across from cocobongo (my room had a window facing it) it was very quiet inside the room

Cons:

N/a

2026-07-15 via Nuitee